← RBI Bakeoff: Coval results

Super Fast Speaker

You are the simulated caller/customer in the test scenario, not the service-side agent or business. Never introduce yourself as the nurse, banker, support representative, or company. Speak quickly and use short, energetic responses. Keep the conversation moving fast while still providing the details the agent requests.

Completion rate
84.6%
99/117 judged conversations
Conversations
391
Failed
18
No transcript
254

Completion rate by test case, this persona only

Test case names jump to that scenario's conversations below.

42.9%
3/7
66.7%
4/6
66.7%
4/6
71.4%
5/7
83.3%
5/6
85.7%
6/7
100.0%
7/7
100.0%
6/6
100.0%
6/6
100.0%
6/6
100.0%
6/6
100.0%
6/6

Every conversation, by test case

Failures first within each scenario. Simulation IDs open the transcript in Coval. The judge note is Coval's written reason for the Completion verdict.

UAT #29

3/7 passed (43%)View in Coval →

I'll do the 12-piece family meal with all dark meat, spicy, Cajun fries and cole slaw, and two Sprites.

SimulationBatchVerdictJudge noteFinal cart
SrNMwrjQXwPYYWBsK9L9MiRBI Bakeoff 2026-07-23NOThe order includes two Sprites but system shows only one Sprite ordered, indicating incomplete capture.2x 12 Piece Signature Chicken Family Meal (Dark Meat, S
RkAH27zjroTHB5wQoxtEX4RBI BakeoffNOAgent failed to capture the correct quantity of Sprites; only one was recorded instead of two, thus order not fully captured.2x 12 Piece Signature Chicken Family Meal (Dark Meat, S
EmXP4qEJxCx7529ece5d5NSimulation Run 2026-07-20 22:35 (scratch)NOAgent asked about drinks after initial order but never confirmed the full order correctly (quantity mismatch) before sending customer forward.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
npVZSvG43vS2FHMpCTFggFSimulation Run 2026-08-17 01:07NOThe agent did not confirm the full order or direct the customer to pull forward; no order completion is evident.empty
FQtrsuhhZDyfW6hQMTJVofRBI Bakeoff 2026-07-24no transcript—
36QMkMLd4N7PHRvZotFkxDSimulation Run 2026-08-16 21:10no transcript—
6Jjjr35B44yoDrNz2e7vkZSimulation Run 2026-08-16 21:10no transcript—
73BCQFkYUXMstnohrDBJtzSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward or the next window.empty
AaJ9LvYdz2yFmvaz5TcWSLSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show order confirmation or directing the customer to pull forward or the next window.empty
CpBrnB9ZV7QKogpG7FpjRdSimulation Run 2026-08-16 21:10no transcript—
UB7yuBPLJUvKJT5TrCL6WJSimulation Run 2026-08-16 21:10no transcript—
V7Eavmb5SPXa92NmnKTZLzSimulation Run 2026-08-16 21:10no transcript—
a4CMFCWwsChSfm2vjRmqvGSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not show agent confirming full order or directing customer to pull forward.empty
enoVLS2DKZQRb7RBWsHYEzSimulation Run 2026-08-16 21:10no transcript—
jhcrogsgYLzPisPDNHxvhSSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward/next window.empty
9w7BzsAuY42cBEMVq66sFPTest new prompt (Aug)no transcript—
Gax3xoBRPQagkGDWTFcsSCTest new prompt (Aug)no transcript—
KCohUBFmGGhE9C8Wmw9zf7Test new prompt (Aug)no transcript—
UBnN5tz8FaGQ5r6JsU2zQKTest new prompt (Aug)no transcript—
fZWHkmjFgtWBD5btABt6NXTest new prompt (Aug)no transcript—
jmJZyewWcVCCkSBsV9KzYWRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed the customer to pull forward without escalation.2x 12 Piece Signature Chicken Family Meal (Dark Meat, S
ZnACwCNYrwBHGibh4pDDDNRBI Bakeoff 2026-07-24YESAgent fully captured the order and directed the customer to pull forward without escalating.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
g4yExnVeCUcqM99F6JghxaRBI BakeoffYESAgent captured the full order and directed the customer to pull forward without escalating to a human.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S

Combo offer after tenders

3/6 passed (50%)View in Coval →

Order five classic tenders by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose cole slaw and a Sprite.

SimulationBatchVerdictJudge noteFinal cart
QqQcW5hMJataJfZfyVFyorRBI Bakeoff 2026-07-23NOThe agent said 'An employee will assist you,' indicating escalation to a human.1x 5 Piece Chicken Tenders Dinner (Classic, Blackened R
ngas8HE8wkM77FYmpH9qg9RBI Bakeoff 2026-07-24 Pass 5NOAgent escalated to a human team member instead of directing customer forward.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, B
WobG2LCx386BoD5DtnEMWbRBI BakeoffNOAgent escalated to a human team member instead of directing customer forward without escalation.1x 5 Piece Chicken Tenders Dinner (Blackened Ranch, Bol
AUCip35AXq3gysXPxEvgypRBI Bakeoff 2026-07-24no transcript—
2Fr5xpw7UZD5biqsV8YicPSimulation Run 2026-08-16 21:10no transcript—
4ue5EruKKSPVW9NQKTqKobSimulation Run 2026-08-16 21:10no transcript—
8EE4nNBBwbPnSSCrv4SFbYSimulation Run 2026-08-16 21:10no transcript—
GvYoEejbUyZLQQyCCZM9UySimulation Run 2026-08-16 21:10no transcript—
KeDMFTxKKxFrVZEeRR8kCXSimulation Run 2026-08-16 21:10no transcript—
LoqspZWSTdj9Neqyw3JmpwSimulation Run 2026-08-16 21:10no transcript—
QkjQbWz8WSPRCEYB2TkGxsSimulation Run 2026-08-16 21:10no transcript—
RyoxWgwAzhYpVfs6sceqhqSimulation Run 2026-08-16 21:10no transcript—
iWBVWzASaCEgLNQPmR5VY5Simulation Run 2026-08-16 21:10no transcript—
jdWnUqZZohq49vLmdfQsA4Simulation Run 2026-08-16 21:10no transcript—
i9sDZyuPHJe9YXcAsnMRHfSimulation Run 2026-08-17 01:07UNKNOWNThe transcript ends before the agent confirms the full order or directs the customer to pull forward.empty
Ewy9jfZXFQ8wzLMfMcDujMTest new prompt (Aug)no transcript—
MNjEabB7LWfM9zhUd9SjGbTest new prompt (Aug)no transcript—
RozadcCN5SsnhmKpdde7TtTest new prompt (Aug)no transcript—
WmyqxWGWWDMuW3tZgNrUFuTest new prompt (Aug)no transcript—
cWT6duN4YKHnNr9N8PdkpdTest new prompt (Aug)no transcript—
CNSm5h7tR6LjuVyJogttpyRBI Bakeoff 2026-07-24YESThe agent fully captured the customer's order and directed them to pull forward without escalation.1x 5 Piece Chicken Tenders Dinner (Classic, Blackened R
HMsvbmhoUxooZxKY3U9GCLRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating or handing off.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, B
FYmXdwjbWkAkHNfuonei6MSimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, B

UAT #2

4/6 passed (67%)View in Coval →

Give me the chicken wrap bundle with a mango lemonade.

SimulationBatchVerdictJudge noteFinal cart
9a4D9BBy4Bcg7XP9zdy5zRRBI Bakeoff 2026-07-24 Pass 5NOThe agent escalated the conversation to an employee instead of directing the customer to pull forward.1x Wraps Bundle (Classic Wrap, Chilled Mango Cane Sweee
SEcqstDg8dGQTe2uYBfUFVRBI BakeoffNOAgent escalated to a human employee instead of directing customer to pull forward/next window after capturing order.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
f9xwGUsxPfcqj2MeMT9tzCRBI Bakeoff 2026-07-24no transcript—
4T7ag9xr5gLn3vHjHYm57QSimulation Run 2026-08-16 21:10no transcript—
6kY4p4EPyUmAdVkfDHxyLQSimulation Run 2026-08-16 21:10no transcript—
AiAgWt8PM6fDorNvZna3HjSimulation Run 2026-08-16 21:10no transcript—
ETcXKGiRHpc6DmY59okCnJSimulation Run 2026-08-16 21:10no transcript—
EZKoSWSnfUYEv2v5BnDKnESimulation Run 2026-08-16 21:10no transcript—
LDHMYaA5hVYGyUZLkRh5ArSimulation Run 2026-08-16 21:10no transcript—
YF9u53SbuN4qtQAmR3xWcjSimulation Run 2026-08-16 21:10no transcript—
ZKs8EEVE5A7s8Wj6GcSKvHSimulation Run 2026-08-16 21:10no transcript—
cfeoVmBm6bnCf5gqrAXvKRSimulation Run 2026-08-16 21:10no transcript—
iB4H4yYhHo2FqfRb2mVJJ7Simulation Run 2026-08-16 21:10no transcript—
Ad3DfoYN4dJTYkFA7E8HmhSimulation Run 2026-08-17 01:07UNKNOWNThe transcript only shows the customer stating an order, no agent response or completion is shown.empty
BAwJ5ZkwJTfnHBpzbNoboxTest new prompt (Aug)no transcript—
HqGhjskULiQWQYwrvgYb8ATest new prompt (Aug)no transcript—
RjhXhEpq5jq3puVftX9YKmTest new prompt (Aug)no transcript—
RvAjzhNmojMcx6Vge4KdUiTest new prompt (Aug)no transcript—
SrYYAB3jsD2uTM34ULXJk8Test new prompt (Aug)no transcript—
jEYfcbW9xBVKbQBmq8zNivRBI Bakeoff 2026-07-23YESAgent fully captured the order and directed the customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
g9YcAwTNtAiUyQUo699hfrRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
Cd4TiBzwmpJZmDUUj3Q9paRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
daiWUaKfQgNq5nZDoTtM4vSimulation Run 2026-07-20 22:35 (scratch)YESThe agent took the full order, confirmed it, and instructed the customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C

UAT #36

4/6 passed (67%)View in Coval →

I'll take the 3-piece chicken combo, spicy, add a pie - make it the strawberry - and a premium strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
eUvrpzDVVhtVhrAVFrhkpsRBI Bakeoff 2026-07-23NOThe agent escalated to a human by saying an employee will assist the customer.1x 3 Piece Signature Chicken Large Combo (Spicy, Chille
gquJGMZQFT9JCGvvPSe4PrRBI Bakeoff 2026-07-24NOThe agent prematurely told the customer to pull forward before fully confirming the premium strawberry frozen lemonade and corrected the order afterwards, indicating the …1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz
hz52TCNjLjjbyfa36KFpoURBI Bakeoff 2026-07-24no transcript—
4RHB8uqD8asTX3xXqMxLWRSimulation Run 2026-08-16 21:10no transcript—
B5bpmVVRWsQVjSgG6E2568Simulation Run 2026-08-16 21:10no transcript—
BSqBUdhn7CLq6jH5caRsaMSimulation Run 2026-08-16 21:10no transcript—
GztJyjkHifQdDNVvPLacncSimulation Run 2026-08-16 21:10no transcript—
Jvtx6t9eeP8bvUnUM7rS9tSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not show order completion or directing customer to pull forward/next window.empty
XsKDERpM3RWJ5JLHScsFrVSimulation Run 2026-08-16 21:10no transcript—
YXkG4JsPHcKD353bQoDzFeSimulation Run 2026-08-16 21:10no transcript—
aF6w9KrshwQZuENDurCWJzSimulation Run 2026-08-16 21:10no transcript—
jCGPHhqks6nmZjJg86r6R7Simulation Run 2026-08-16 21:10no transcript—
nHHDg8cvwnF5YCw26BHNzsSimulation Run 2026-08-16 21:10no transcript—
4KaycTmPMQRL36g9ivkZCPSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not include the agent completing the order or directing the customer to pull forward/the next window.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
AtWysPNYAmDJL2nHh9bXxkTest new prompt (Aug)no transcript—
ZGWKQVZakqE97fNSKNnTgPTest new prompt (Aug)no transcript—
amvWvsYqAQTTAzBtwzm3CjTest new prompt (Aug)no transcript—
nGigvAL6hiyDKgcMZUKZq8Test new prompt (Aug)no transcript—
npk2jB3njYByEkXWsfNgbnTest new prompt (Aug)no transcript—
exNGnHZBxQHHeE4ZA9yXzpRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward, no escalation or handoff occurred.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
dPbiGgWYCY4sPyT2sQpFrCRBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Chille
UUNTDfjmyN7QooyvX9U9nqRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
89bWVbySi9AwbGrhwoXVkESimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz

UAT #61

5/7 passed (71%)View in Coval →

Order one regular bacon and cheese sandwich by itself. Do not ask for a combo or a large. If the agent first offers to make it a regular combo, accept with fries and a Coke, then accept a subsequent l

SimulationBatchVerdictJudge noteFinal cart
WbEXyeKLfNMebSr3pNuTFZRBI Bakeoff 2026-07-23NOAgent escalated by stating "An employee will assist you," not directing customer to pull forward/next window.1x Bacon & Cheese Chicken Sandwich Dinner
df2PcMXnYcHpypDV4r6bYYSimulation Run 2026-08-17 01:07NOThe agent ended the conversation without directing the customer to pull forward or the next window.1x Classic Bacon & Cheese Chicken Sandwich
dzrh7n2QvyPL9FbDRwtTM8RBI Bakeoff 2026-07-24no transcript—
8jYXBJyhftEFx7LK9r69TZSimulation Run 2026-08-16 21:10no transcript—
93GVEwH9Fphasx3zP9PBd8Simulation Run 2026-08-16 21:10no transcript—
CaCvZm6B7niZ97TTyjLfMrSimulation Run 2026-08-16 21:10no transcript—
CepmZuzRjzGnnFEGiMWBBaSimulation Run 2026-08-16 21:10no transcript—
G2HDM74jpu7HYF3cWvmSf9Simulation Run 2026-08-16 21:10no transcript—
RRztpJuYCECerM6nQpmSrbSimulation Run 2026-08-16 21:10no transcript—
SnsH22f44BpD6FBMYDivSxSimulation Run 2026-08-16 21:10no transcript—
V9vnUzrSX2jVDWTo68FgV3Simulation Run 2026-08-16 21:10no transcript—
WCRf5fdVNeto6Rn8QPtMyBSimulation Run 2026-08-16 21:10no transcript—
kEY7F5oQTXPXQ2YUPRs8d2Simulation Run 2026-08-16 21:10no transcript—
87CLzfNo4aLUhvGj4CCgD4Test new prompt (Aug)no transcript—
EBEJwnVSJ6FkVk3N7McnzsTest new prompt (Aug)no transcript—
dVTRRZXSL6voBbdnYSwLsZTest new prompt (Aug)no transcript—
efft7rPChPA3wBiuHVKX7LTest new prompt (Aug)no transcript—
emjV7tnyENmpj3s2aBBf2STest new prompt (Aug)no transcript—
eYiUKjkLG8swW5qzj5yMeRRBI Bakeoff 2026-07-24 Pass 5YESAgent captured full order and directed customer to pull forward with no escalation.1x Classic Bacon & Cheese Chicken Sandwich
3hF82UYpxJEee2y8nabLNqRBI Bakeoff 2026-07-24YESThe agent captured the full order and directed the customer to pull forward without escalating.1x Classic Bacon & Cheese Chicken Sandwich
aBvR6oYnPesCxyPDGMgwEnRBI BakeoffYESThe agent took the full order and asked the customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner
acHPUZqagPBSnKvMqbBfrXRBI BakeoffYESAgent confirmed full order and directed customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner
PcZsFoWweDDVodn5fpgUKqSimulation Run 2026-07-20 22:35 (scratch)YESAgent took the full order and directed customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich

Alternative side offering

5/6 passed (83%)View in Coval →

I'd like the 3-piece signature chicken combo, spicy. I don't want fries. What other sides do you have?

SimulationBatchVerdictJudge noteFinal cart
ivqYqMRoGU2FsyTm6oRrP6Simulation Run 2026-07-20 22:35 (scratch)NOThe agent escalated to a human team member by saying 'An employee will assist you.'1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
9Ry9QDPRkoK3MqYgrwcDQXRBI Bakeoff 2026-07-24no transcript—
7cy8fFTzspMer9bvGKkB45Simulation Run 2026-08-16 21:10no transcript—
BaepYMgW35PmwHxkuQExoxSimulation Run 2026-08-16 21:10no transcript—
FwdfPhFzxu2UPrDEYMMjPWSimulation Run 2026-08-16 21:10no transcript—
Gdbmcka6uyQJHBd63jWmm4Simulation Run 2026-08-16 21:10no transcript—
NNJD4LroC8b2XH49KfTPmSSimulation Run 2026-08-16 21:10no transcript—
WeKVJsCqSzwRQPPuSdpCurSimulation Run 2026-08-16 21:10no transcript—
Z58q8EvcJvmbdLaqEjuBdPSimulation Run 2026-08-16 21:10no transcript—
a8YaqgWxmBhbEXdBhU7HWTSimulation Run 2026-08-16 21:10no transcript—
m7De7NwWT6LDLypiSjLSBfSimulation Run 2026-08-16 21:10no transcript—
mWjBtD79ZqczXHEyJtzcTtSimulation Run 2026-08-16 21:10UNKNOWNThe order was partially mentioned but the agent did not confirm or complete the order, nor direct customer to pull forward.empty
gg2g6cfkpPvvnKVL9R4Br8Simulation Run 2026-08-17 01:07UNKNOWNThe transcript lacks any agent response or order completion details.empty
G6tzuCfLbNMfkGQz9GMxGwTest new prompt (Aug)no transcript—
GaEDXiNX8LHqvCaoouGHXTTest new prompt (Aug)no transcript—
MCYMtwgx2UduddmeuUwjz7Test new prompt (Aug)no transcript—
eHTgTtk7TnLTsRKs3yYo2kTest new prompt (Aug)no transcript—
ntTWzao6zmPjYhWCz75ZYnTest new prompt (Aug)no transcript—
Fbe5kZGnN6FrFuj38mGhjmRBI Bakeoff 2026-07-23YESThe agent took the full order including modifications and sides, confirmed it with the customer, and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
dY2oNkaffite5CimaXFv3KRBI Bakeoff 2026-07-24 Pass 5YESThe agent took the full order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
hWT5zkR43zEgF9qCV3ygAVRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
iAyorYYVjSQkFZXgbvp5EjRBI BakeoffYESAgent took the full order and directed customer to pull forward without escalating or bailing.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
S7BazEHYqhk64MW3Uo3VzJRBI BakeoffYESThe agent fully took the customer's order and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash

UAT #42

5/6 passed (83%)View in Coval →

Can I get the Ghost Pepper Sandwich combo? Actually, change that to the regular chicken sandwich. And make it spicy.

SimulationBatchVerdictJudge noteFinal cart
VRuFNWaLkFFee3EfqqR83RRBI Bakeoff 2026-07-23NOThe agent escalated to a human employee to verify the order instead of completing it independently.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
RqjoujZXEzMUeGBkxjYRQaRBI Bakeoff 2026-07-24no transcript—
AXT779ng9xbTF8Ci88eU56Simulation Run 2026-08-16 21:10no transcript—
DXHjgHMGZLqgF9nnivZFDiSimulation Run 2026-08-16 21:10no transcript—
SWZqmvMGFH5g2mSHYtGvVDSimulation Run 2026-08-16 21:10no transcript—
TeAHrvYL6yd6iRfXksoNtbSimulation Run 2026-08-16 21:10no transcript—
X5WbS6Z9uvXLarxPE9V8szSimulation Run 2026-08-16 21:10no transcript—
ZN9hPn3wSmPdEe3m7n5ycaSimulation Run 2026-08-16 21:10no transcript—
ZavPGsACKkjrfY3fCyav4iSimulation Run 2026-08-16 21:10no transcript—
b2d4MABXxWAtUDK333gTULSimulation Run 2026-08-16 21:10no transcript—
fjWwwiBdR43sdixojUp4p5Simulation Run 2026-08-16 21:10no transcript—
nxxhY8Ef3TXx6L3JECLjFXSimulation Run 2026-08-16 21:10no transcript—
2pG2eWd99hTxmACxavrkmLSimulation Run 2026-08-17 01:07UNKNOWNTranscript lacks agent's response completing order and directing customer forward.empty
8MdpygRjewXrPxPty5fJumTest new prompt (Aug)no transcript—
926cUyHLxu7UifmcioJwmPTest new prompt (Aug)no transcript—
XiCDMSkroeWSyH9brYCYCMTest new prompt (Aug)no transcript—
fTCT3xtsA2LkGEhPiP9xgATest new prompt (Aug)no transcript—
hTrGuG3TdHtHrzbyh8ujdUTest new prompt (Aug)no transcript—
Bz7tP4oHYNoFmuBQHrarXXRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
VoVGpmJBFLCsEKQC7iNq6HRBI Bakeoff 2026-07-24YESAgent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
EnxcWZaP67dipKxMVj47VFRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
ZzXLuJHebdBcsQJ35sqEDqRBI BakeoffYESAgent fully captured order, confirmed it with customer, and directed them to pull forward without escalating.1x Spicy Chicken Sandwich Large Combo (Cajun Fries, Mas
32n2rJ7HQJTYzzDHFCK4DfSimulation Run 2026-07-20 22:35 (scratch)YESThe agent took the full order, confirmed it with the customer, and directed them to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S

UAT #8

6/7 passed (86%)View in Coval →

I'd like the 5-piece tenders combo, blackened and spicy, with cole slaw and a Coke.

SimulationBatchVerdictJudge noteFinal cart
eRfBYqGFWdiZG43oyP6kVcSimulation Run 2026-08-17 01:07NOThe agent did not complete the order or direct the customer to pull forward; order capture was incomplete.empty
JsorNoGLmK353QmaKg92DLRBI Bakeoff 2026-07-24no transcript—
7Td8zJuMwavsxQTiwn5DRYSimulation Run 2026-08-16 21:10no transcript—
7r5byNkgyPqPuhLm3kfAZgSimulation Run 2026-08-16 21:10no transcript—
8enD3NhR3AUTxTCrTrfa2MSimulation Run 2026-08-16 21:10no transcript—
Co44Wi5ZW84CHWMDFpmGEVSimulation Run 2026-08-16 21:10no transcript—
EfdEznzDMGsgN9gvrUkkkhSimulation Run 2026-08-16 21:10no transcript—
LTdXMBkZHpDFLT86FawSoSSimulation Run 2026-08-16 21:10no transcript—
U7vENH38ycj8FLfRgPNTGQSimulation Run 2026-08-16 21:10no transcript—
b29ZCrHL5Y5rrg8aPYYmvbSimulation Run 2026-08-16 21:10no transcript—
fAnpxMkPCwvkJDYhLzK3FmSimulation Run 2026-08-16 21:10no transcript—
jn6r2UT56zafYSetFYnHAYSimulation Run 2026-08-16 21:10no transcript—
3ZZKyGs3ceCQwdLUREtccGTest new prompt (Aug)no transcript—
EmQUanoKGETGWD4WuUwEazTest new prompt (Aug)no transcript—
UxaS8S8KyHgrXbrPxVJkAATest new prompt (Aug)no transcript—
iP3JFTeSqjPQnT8CNAstv3Test new prompt (Aug)no transcript—
nNDpKC4s2LnsUW5qpAzqprTest new prompt (Aug)no transcript—
WDYEoUvhs3PvNv88b6uhMzRBI Bakeoff 2026-07-23YESThe agent fully captured the customer's order and directed them to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
3b6vD6TVyshwi3dAA2i7xKRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
6GvhUDRcStx84t4bavx3UZRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
7kHjd6q3UtxoYFDdhfcJZLRBI BakeoffYESAgent captured full order and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
LfqRUTQRuAQRkgh5enXX3sRBI BakeoffYESAgent fully captured the order and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
RKioboFzw9Bgzi7K4HVuXpSimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order including modifications and sauces, then directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co

Combo offer after signature chicken

14/16 passed (88%)View in Coval →

Order three pieces of spicy signature chicken by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose mashed potatoes and a Coke.

SimulationBatchVerdictJudge noteFinal cart
SEJ3Zib2HNrghQNaJeHxmaSimulation Run 2026-08-16 21:10NOAgent escalated the order to a large combo, modifying original item, indicating partial capture and shift.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
UhSitR9h3mJKLTANURCjogSimulation Run 2026-08-16 21:10NOThe agent escalated to a human team member instead of completing the order and directing forward.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
4nNXdyeq9gj9SCXfwhoBfCRBI Bakeoff 2026-07-24no transcript—
mDTJdqsXT4SuFzajFKDFa7Simulation Run 2026-08-16 21:10no transcript—
GdHg24MoyAEzLRaRKYrZj5Test new prompt (Aug)no transcript—
Hv4NpCmadEUXaKLwYMHroVTest new prompt (Aug)no transcript—
JY7jP3AxHcEkoRxsVy36ohTest new prompt (Aug)no transcript—
VUvN9x2dbPHYL3uQu4QqAUTest new prompt (Aug)no transcript—
brMCKP6JwY58rV5B83WpRxTest new prompt (Aug)no transcript—
YrLrW5vAh4qgct5Loib3zHRBI Bakeoff 2026-07-23YESThe agent fully captured the order and instructed the customer to pull forward without escalating.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
Y6AUKiCPkXyF28CUw83tWRRBI Bakeoff 2026-07-24 Pass 5YESAgent captured full order including modifications and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
cFeQM4M3UbTJDSjGJ8UU8SRBI Bakeoff 2026-07-24YESThe agent captured the full order, confirmed it, and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
eDcfXVueAGUtjM4ZcQceqSRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
DQ4NtPC7AeNcvQyCMWN8YgRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
5z7zty3HbtM9PuNNgZuwfPSimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
7eeCamAJyZURYMziveVGC2Simulation Run 2026-08-16 21:10YESAgent captured the full order and directed customer to pull forward without escalating or handing off.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
EymTpxatqzjcVRjm7zfmDiSimulation Run 2026-08-16 21:10YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
LRy3dmGY22soLBZxzqymDjSimulation Run 2026-08-16 21:10YESThe agent captured the full order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
LwQ6XZRfLqx4cFYr7kauiMSimulation Run 2026-08-16 21:10YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken (Spicy)
YhEjRHuBWuL8YMcqPY7CCASimulation Run 2026-08-16 21:10YESAgent captured full order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
iTmyVMmein2R9Hewk3sM7LSimulation Run 2026-08-16 21:10YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
mYGTFKKbMfnhc9WRwzthKVSimulation Run 2026-08-16 21:10YESAgent fully captured order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
LxuQjWuLsikxniX6twKYw4Simulation Run 2026-08-17 01:07YESAgent fully captured the order and told customer to pull forward without escalation.1x 3 Piece Signature Chicken (Spicy)

Combo offer after sandwich

6/6 passed (100%)View in Coval →

Order one classic chicken sandwich by itself. Do not ask for a combo. If the agent offers to make it a combo, accept and choose Cajun fries and a Coke.

SimulationBatchVerdictJudge noteFinal cart
Cpn8kmLEdh6vRbmiRYUCmaRBI Bakeoff 2026-07-24no transcript—
7dZnP8QacvGMdiokvm5TWbSimulation Run 2026-08-16 21:10no transcript—
AmdNGVM8Ptzd4dVVGvuPeuSimulation Run 2026-08-16 21:10no transcript—
C7iiyNtrR9mhp4vnoPfMbuSimulation Run 2026-08-16 21:10no transcript—
CTA2GVxdEifQJ2woRV5MzkSimulation Run 2026-08-16 21:10no transcript—
G3YVA2sSeUkwaZq3XB3J3HSimulation Run 2026-08-16 21:10no transcript—
JtpxC8DySGvcy9UkHaRLjdSimulation Run 2026-08-16 21:10no transcript—
KVXkQV89eNGmtYoGFVjzLfSimulation Run 2026-08-16 21:10no transcript—
ePtAoDa7eCwQbi8Q55sfwcSimulation Run 2026-08-16 21:10no transcript—
f33wqsYm4xjNJZBSCwD9DASimulation Run 2026-08-16 21:10no transcript—
j97h2X6TC3dSHiVCZJdXuhSimulation Run 2026-08-16 21:10no transcript—
LkSdysyaiQnBv86Sw2Q9uUSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not contain any order information or direction to pull forward or next window.empty
5NbhvK7ZxNdSqWHwKiiKEJTest new prompt (Aug)no transcript—
QAS9FezRvuAQ7nmMPnd3bjTest new prompt (Aug)no transcript—
VQjykuekWPjvVf45xPfAqWTest new prompt (Aug)no transcript—
ecztanxZzcXZxKoGk6yUezTest new prompt (Aug)no transcript—
iu7dBhoS6xfeYbVQKYcC3eTest new prompt (Aug)no transcript—
8ywtcFDz5WYteHf3ymv6vaRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
Bu5oqeugbrLd6iGrS4cwJ8RBI Bakeoff 2026-07-24 Pass 5YESThe agent confirmed the full order, verified it multiple times, and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
buLmcZ8LXfSzryeaeh8DH4RBI Bakeoff 2026-07-24YESAgent fully captured the classic chicken sandwich order and instructed customer to pull forward without escalation.1x Classic Chicken Sandwich
4P3r5nEe3URdSALbgrDccFRBI BakeoffYESAgent fully captured order and directed customer to pull forward without escalation.1x Classic Chicken Sandwich
cX6xRCiEn5EhL9ejm248LjRBI BakeoffYESThe agent took the full order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
4g3vCT8WsWjEHa3D5nS3WJSimulation Run 2026-07-20 22:35 (scratch)YESThe agent took the full order and directed the customer to pull forward without escalating.1x Classic Chicken Sandwich

Mid-order quantity change

7/7 passed (100%)View in Coval →

Start by ordering the 3-piece signature chicken combo, spicy, with mashed potatoes and a Coke. Before the order is finalized, change it to the 4-piece combo.

SimulationBatchVerdictJudge noteFinal cart
mXCcezRB4LDvcpyLNcBbdiRBI Bakeoff 2026-07-24no transcript—
22tr3944rJ4CsinEoi8msgSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent capturing the full order or directing the customer to pull forward or the next window.empty
5kQgkGXCVDprE3BJgRaL65Simulation Run 2026-08-16 21:10no transcript—
9Giq7svnivcGBXUHLnzXxASimulation Run 2026-08-16 21:10no transcript—
EQkUqpyRg3roibXddyYzn8Simulation Run 2026-08-16 21:10no transcript—
EzUh6RudFR5yQRCzFqEcEySimulation Run 2026-08-16 21:10no transcript—
LC72Q8pyfxgvhQuFwV7BSHSimulation Run 2026-08-16 21:10no transcript—
ScNDuQkGjZjHKR3FfKmAmwSimulation Run 2026-08-16 21:10no transcript—
j8Fu5yQdVb2rh824njwtmvSimulation Run 2026-08-16 21:10no transcript—
mncahURempUXwckDgXAkMfSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not show agent directing customer to pull forward or the next window after the order.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
n2FQsEGD2Tg52NvbeVkfPwSimulation Run 2026-08-16 21:10UNKNOWNTranscript lacks clear agent confirmation and directive to pull forward or next window after taking full order.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
5NTQJGkXEGXGeFVyVrQJvvTest new prompt (Aug)no transcript—
DQYg5HZaG4s9arXUmVRubvTest new prompt (Aug)no transcript—
Jr5hrFZhxqDL3wkmvBgaTETest new prompt (Aug)no transcript—
T6XYxHLQbcyTCNggE7CJqJTest new prompt (Aug)no transcript—
dKG9MPbya7bNCx6S8rJj3fTest new prompt (Aug)no transcript—
EcxJ5QcuM8XdjJBW5BiS2iRBI Bakeoff 2026-07-23YESThe agent confirmed the full order with the customer and directed them to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
KNxr9pzQZAiy5JbVVrwLrtRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
jVRNgMRnSnycTkbXjzvQBaRBI Bakeoff 2026-07-24YESAgent took full order, confirmed accuracy, and directed customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
VT9fKxjLnHLjBB6jvpYYMaRBI BakeoffYESAgent captured full order, confirmed accuracy, and directed customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
6HgE3cSmJDSo3YzzzkbtMwRBI BakeoffYESThe agent confirmed the full order, verified it with the customer, and directed them to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
chzViFid2Ju5RU4k3TadxSSimulation Run 2026-07-20 22:35 (scratch)YESThe agent captured the full order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
GCaKWgufmV6EAXVRV6FHnQSimulation Run 2026-08-17 01:07YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash

UAT #1

7/7 passed (100%)View in Coval →

One Ghost Pepper Sandwich, no combo.

SimulationBatchVerdictJudge noteFinal cart
AtpQcNeUoACnuWYVC4wAYYRBI Bakeoff 2026-07-24no transcript—
6Jc8F5mvwzA44uXd4xDjxgSimulation Run 2026-08-16 21:10no transcript—
8GbTjm3DMYF4Vt9p92sNeWSimulation Run 2026-08-16 21:10no transcript—
98wTF7YFH4iShvYKHsEKWkSimulation Run 2026-08-16 21:10no transcript—
EXb6Dc34fWwy3NVqAC7JcQSimulation Run 2026-08-16 21:10no transcript—
NFM7GzQEYFUBUqcJJYgnSuSimulation Run 2026-08-16 21:10no transcript—
Q6V2cDvhReReTmAxHKM7CwSimulation Run 2026-08-16 21:10no transcript—
Si2Nz4oA5XjfkhQnbUYVRxSimulation Run 2026-08-16 21:10no transcript—
V2YT8XFhGpV54qNYZLry9XSimulation Run 2026-08-16 21:10no transcript—
YXJEAyKrcxvoeDAbaoeCU3Simulation Run 2026-08-16 21:10no transcript—
eJmsSZBTm8fYvxmuySinD5Simulation Run 2026-08-16 21:10no transcript—
2rZDrKNVkFkJAQPZuVPmjcTest new prompt (Aug)no transcript—
7EAinka9HDDjnWZLMWPERaTest new prompt (Aug)no transcript—
Db2kF5JU5R7VLqqxhpxpEVTest new prompt (Aug)no transcript—
Gi8Afuz3unpCcZGXUPCQy2Test new prompt (Aug)no transcript—
RoJayphNQfwuB5VhTcF2dfTest new prompt (Aug)no transcript—
fjz2pX3MmhWYUmLDK6TRuZRBI Bakeoff 2026-07-23YESThe agent captured the full order (spicy chicken sandwich) and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
bWowVA5Zc6Go44ETzog7GCRBI Bakeoff 2026-07-24 Pass 5YESThe agent captured the full order (spicy chicken sandwich) and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
eAXjQAfgEQXJCtPzBpScbJRBI Bakeoff 2026-07-24YESAgent captured the full order and directed customer to pull forward, no escalation occurred.1x Spicy Chicken Sandwich
XmKHHS3PaMexfcywyQRhYARBI BakeoffYESThe agent fully captured the spicy chicken sandwich order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
Bmjc3QZbq8U72yuJVRqoLCRBI BakeoffYESAgent captured full order (Spicy Chicken Sandwich) and directed customer to pull forward without escalating.1x Spicy Chicken Sandwich
CUiVsqy5n2L3X7oDzjF9VPSimulation Run 2026-07-20 22:35 (scratch)YESThe agent took the full order for a spicy chicken sandwich and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
95NHf6n7Y9T3CgUaBydgmRSimulation Run 2026-08-17 01:07YESAgent took full order and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich

UAT #10

6/6 passed (100%)View in Coval →

Can I get the ghost pepper sandwich combo, swap the fries for red beans & rice, and a Dr Pepper?

SimulationBatchVerdictJudge noteFinal cart
5KhokMLpCRZE2ZjBWvcDE5RBI Bakeoff 2026-07-24no transcript—
7tCuZbFQuNaNw4EdUFeVeGSimulation Run 2026-08-16 21:10no transcript—
BMr2D7B7QxK4Lib86KvxqySimulation Run 2026-08-16 21:10no transcript—
BWUN5rX7HigNb6kZ9c6TNnSimulation Run 2026-08-16 21:10no transcript—
EPbskxHhVapE7eVs9x9VxVSimulation Run 2026-08-16 21:10no transcript—
H8BAaoaA4ShX5Z2adRaEkkSimulation Run 2026-08-16 21:10no transcript—
JToWTDz6DKZNi7HcFc5aJ2Simulation Run 2026-08-16 21:10no transcript—
LSnXKgtwADpVtQxxrR7aZsSimulation Run 2026-08-16 21:10no transcript—
PDXvmqMjw5hXwQdCuqYUwRSimulation Run 2026-08-16 21:10no transcript—
YFHBc43HnG8c6FeuU4nSCWSimulation Run 2026-08-16 21:10no transcript—
YcS8MgTQhd3ALz3XaKFyjnSimulation Run 2026-08-16 21:10no transcript—
UPWd5xtGXm7JfHzbZtFnAsSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent's response or whether the order was completed or the customer directed forward.empty
DE2MpCJPtrc9Cr4Cazau6sTest new prompt (Aug)no transcript—
J8ajndyuZg6jeYmirg2Mg3Test new prompt (Aug)no transcript—
JoBNpHJoQfZGpRZR7wnDNRTest new prompt (Aug)no transcript—
LhWXyMT3Lzbbm6k56mFsDeTest new prompt (Aug)no transcript—
a826GyaGCaTZMfFvmYHhxuTest new prompt (Aug)no transcript—
MrEAvrNb8WuvZdVr3V8JcYRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
ZRs3xn6fqsf6avPCmaftUgRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order with modifications and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich Large Combo (Red Beans and Ri
hTKWyoeVm67iThzNEhPpxNRBI Bakeoff 2026-07-24YESThe agent took the full order and directed the customer to pull forward without escalation or handoff.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
hhLrDme54y7B6t9qqUrkxfRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
NKKc9mik46TJ5p3Gtnui3dRBI BakeoffYESAgent took full order details and directed customer to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
iLCF3mTXhqqSPeaCBgrT8BSimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order and told the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and

UAT #11

6/6 passed (100%)View in Coval →

I'll do the chicken sandwich by itself and a side of fries.

SimulationBatchVerdictJudge noteFinal cart
eA5xooz5MCJbsoew39mnkrRBI Bakeoff 2026-07-24no transcript—
3GFBeW2WqDVXohuxbNeY5pSimulation Run 2026-08-16 21:10no transcript—
CaKstdKjdNJ7CDFzP5QmkoSimulation Run 2026-08-16 21:10no transcript—
DyzEA6MBT3TWBVXePuqCdfSimulation Run 2026-08-16 21:10no transcript—
EfENivzCTjHdu5oNMnt9WvSimulation Run 2026-08-16 21:10no transcript—
Es3A3R5fBZNJyJG5Q7tyXBSimulation Run 2026-08-16 21:10no transcript—
YSPUdaA2cmsG29zxVdBwuvSimulation Run 2026-08-16 21:10no transcript—
beUFVtvYCjV2uAQzMLGdGwSimulation Run 2026-08-16 21:10no transcript—
cqNmw6cvZUz8kgmADqrmd4Simulation Run 2026-08-16 21:10no transcript—
eaMgKsbiynnd8V9yoZmNT8Simulation Run 2026-08-16 21:10no transcript—
i4QNcnuVnsbh2Q75abdMZASimulation Run 2026-08-16 21:10no transcript—
dGciGxAMM3LQEQsJ4hDYD7Simulation Run 2026-08-17 01:07UNKNOWNThe agent did not confirm the order was complete or direct the customer to pull forward/the next window; conversation incomplete.empty
3RcrRZJhKMPVhCLeJqL5puTest new prompt (Aug)no transcript—
5bPur5m7E2vmSLXgxwSVgkTest new prompt (Aug)no transcript—
5sfuT6EGvmRHTBDhvxBaGCTest new prompt (Aug)no transcript—
HXgQo9J7zHXhekxVB8ffQiTest new prompt (Aug)no transcript—
dmiAdAWCnecSCWicv6RRDbTest new prompt (Aug)no transcript—
Gv8uGGkmSV8pt7gRWdpy2pRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
6HSwdrdYH8Qwkqd4CKcjDKRBI Bakeoff 2026-07-24 Pass 5YESThe agent confirmed the full order and instructed the customer to pull forward without escalating.1x Classic Chicken Sandwich; 1x Cajun Fries
KLkctqg4ZASXdJm73rUKaMRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
VEie6G27mVojF5APkxWnLZRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation or handoff.1x Classic Chicken Sandwich; 1x Cajun Fries
c3jLEd69y9XBA8xWGo3vWfRBI BakeoffYESAgent fully captured the order and instructed the customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
Uj4V9SkA86Ntpovrs8qAfqSimulation Run 2026-07-20 22:35 (scratch)YESThe agent captured the full order then directed the customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries

UAT #64

6/6 passed (100%)View in Coval →

Can I have a Cajun Rice please?

SimulationBatchVerdictJudge noteFinal cart
59rVJyceyTU8S3UQSyevJ4RBI Bakeoff 2026-07-24no transcript—
2egCFyganPaKdbUKhaDXvLSimulation Run 2026-08-16 21:10no transcript—
BEkFWZDi6bj2PdVnv56ZCsSimulation Run 2026-08-16 21:10no transcript—
HApxGd4LVrG73b8RBFjP7qSimulation Run 2026-08-16 21:10no transcript—
JkX3TEfQHzjHFYTU7oyJBESimulation Run 2026-08-16 21:10no transcript—
JskdKEKUbFFPhYiXyGKvgTSimulation Run 2026-08-16 21:10no transcript—
Mu3PE39yuaQPNd4MEjEY8sSimulation Run 2026-08-16 21:10no transcript—
NkyXwDzkGbd2jJ5JqgLBgBSimulation Run 2026-08-16 21:10no transcript—
XXZWnzTq65Wr5vrCsMfwYQSimulation Run 2026-08-16 21:10no transcript—
dBHv8wSnKQPbBfPW2a8dDQSimulation Run 2026-08-16 21:10no transcript—
gDDQwVzCi9isNJmFyg8VBcSimulation Run 2026-08-16 21:10no transcript—
j2peTkJpNJFZUKtwC7SoM4Simulation Run 2026-08-17 01:07UNKNOWNThe transcript is incomplete, missing full order capture and directing the customer forward.empty
5WVstZyKtkfa6DA6M2mkPWTest new prompt (Aug)no transcript—
7E9erTovh8xJZSgRFpYtDFTest new prompt (Aug)no transcript—
K2adETpmqrkiybkmewjnDYTest new prompt (Aug)no transcript—
MBqWecVtHNC6ZTC7Y5bF69Test new prompt (Aug)no transcript—
hTSAYZxCJNaqxcJHhT4X4MTest new prompt (Aug)no transcript—
UEacm5j8nkQFBJKkp22d3uRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without any escalation.1x Red Beans & Rice
DtSXGCkQivJt99vTpyWWzERBI Bakeoff 2026-07-24 Pass 5YESAgent captured the full order and directed customer to pull forward without escalation or handoff.1x Red Beans & Rice
dxbpumoAPLDdv3Yg4HLo6cRBI Bakeoff 2026-07-24YESThe agent confirmed the full order and directed the customer to pull forward without escalating or handing off.1x Red Beans & Rice
UwJimBtJ3NaRZevc8YqWYURBI BakeoffYESAgent took the full order (red beans & rice and biscuit) and directed customer to pull forward without escalation.1x Red Beans & Rice; 1x Biscuit
9f2BZY6gVG47paQzG9AVEXRBI BakeoffYESThe agent took the full order, confirmed it, and directed the customer to pull forward without escalation.1x Red Beans & Rice
9wzRrobArEuHHReZzrchAvSimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Red Beans & Rice

UAT #69

6/6 passed (100%)View in Coval →

Do you have nuggets?

SimulationBatchVerdictJudge noteFinal cart
TyniqA7wUbML7tPePBYHL3RBI Bakeoff 2026-07-24no transcript—
2vAMwBTzKUvJqxwfDgfbraSimulation Run 2026-08-16 21:10no transcript—
7JqRFkJYzReG6d5KPuJSSuSimulation Run 2026-08-16 21:10no transcript—
7jTZhmnSBdmKiG4mtasQUMSimulation Run 2026-08-16 21:10no transcript—
8PhUfS2eNRVN8WLQHyZgBPSimulation Run 2026-08-16 21:10no transcript—
CJuWMBbmPU4H6GutNWzEKASimulation Run 2026-08-16 21:10no transcript—
KKWb8Xv4gCPUDkBkhcE3xESimulation Run 2026-08-16 21:10no transcript—
LBSVzbbQGSGzeUHbhr6ESWSimulation Run 2026-08-16 21:10no transcript—
S7YWQvqLUxSmzrC2byq62vSimulation Run 2026-08-16 21:10no transcript—
VxvLcVzwxmq4jk8W3WPBvBSimulation Run 2026-08-16 21:10no transcript—
aX2YZYUPhwtjNJEQ3rfAncSimulation Run 2026-08-16 21:10no transcript—
iPoXZNt5DigvH8p4umq5ysSimulation Run 2026-08-17 01:07UNKNOWNThe conversation contains only initial queries about nuggets, no order or direction given by the agent.empty
7Qu4TcVZJp65KQXpPksVxeTest new prompt (Aug)no transcript—
Bkh8MABjkUqWehMT53tWcaTest new prompt (Aug)no transcript—
E9aLaBL92JvAgaGKb3aCGjTest new prompt (Aug)no transcript—
Q5tLNyZSsgWdxNM7hScaQtTest new prompt (Aug)no transcript—
TELYxGvBu7Pq2mm3csXpHtTest new prompt (Aug)no transcript—
WHwaW9FrFCycE77KXh6WnNRBI Bakeoff 2026-07-23YESAgent fully captured the order and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Classic, Cajun
NeNj5E5CAa8yNdnUV8RGXRRBI Bakeoff 2026-07-24 Pass 5YESThe agent captured the full order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Large Combo (Cajun Fries, Ma
CLxGBkJULzouMbNdmzkYGzRBI Bakeoff 2026-07-24YESThe agent took the full order with all modifications and instructed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Spicy, Cajun Fr
RagLdW2FwATVCy8i9kREWHRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Cajun Fries, La
H9GfWiNDhxf27odsVrB8DZRBI BakeoffYESAgent captured full order and told customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Cajun Fries, Ma
jKD4mtSXdTWXqTRaiy5kkUSimulation Run 2026-07-20 22:35 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Cajun Fries, La

UAT #9

6/6 passed (100%)View in Coval →

One bacon and cheese sandwich combo, large, with fries and strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
B9AMph9ABqby9KEyj7DG7nRBI Bakeoff 2026-07-24no transcript—
9mYZDsybVAe35JSMHUmHkESimulation Run 2026-08-16 21:10no transcript—
9uCDNuscbAZHNjEqhMUzHTSimulation Run 2026-08-16 21:10no transcript—
FdZd8JoqUq7Lmszr9ENzYgSimulation Run 2026-08-16 21:10no transcript—
NEooVADszKdp27oniALpL5Simulation Run 2026-08-16 21:10no transcript—
NmF6etKAmDKQykLbTC4KmbSimulation Run 2026-08-16 21:10no transcript—
QQxEoKzC6QdbqKoyieT2V3Simulation Run 2026-08-16 21:10no transcript—
TQZ8bmuZcdBHSBgKeXjnnnSimulation Run 2026-08-16 21:10no transcript—
VLpDEzZ2JxmeNerVbCnWARSimulation Run 2026-08-16 21:10no transcript—
VzUnqTorphJQNgH2m8SszRSimulation Run 2026-08-16 21:10no transcript—
dvgRyEe5xLabv3bkuymZhUSimulation Run 2026-08-16 21:10no transcript—
Lq8NJRw76LKXWEqJZk5UFWSimulation Run 2026-08-17 01:07UNKNOWNTranscript does not show agent interaction or order completion, so criteria cannot be evaluated.empty
3bQZApkRtGCF8ZCuVsQ5UrTest new prompt (Aug)no transcript—
7Qv3XQfirbqZsmqBDDJtNVTest new prompt (Aug)no transcript—
N5GHQ756esmAqGhm3YD3cPTest new prompt (Aug)no transcript—
PysSdCe2YvSK8TZf32q7bxTest new prompt (Aug)no transcript—
hWbzG9BDJEHkTzLqTGG7xHTest new prompt (Aug)no transcript—
gxVoZDxfuxLNejs3JxcTi9RBI Bakeoff 2026-07-23YESThe agent took the full order, confirmed details, and directed the customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
PrPsBZzko3xwgA5wCpAwfvRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
cZFdzdqR6EGApCQPmZY8tGRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
ZkjKsNDm5rMECRoTuAyPyARBI BakeoffYESThe agent fully captured the customer's order and directed them to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
LqfQTcu5Tv9Ex8rCP3KKpJRBI BakeoffYESAgent took full order and directed customer to pull forward without escalation or handoff.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
gq5e6HxsKaHV4vwx5S5VutSimulation Run 2026-07-20 22:35 (scratch)YESThe agent captured the full order with all customizations and directed the customer to pull forward without escalating or handing off.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C