← RBI Bakeoff: Coval results

Accent - Southern US

Speak naturally and conversationally like a real drive-thru customer. Stay in character and only order/respond as a customer would. You speak with a strong Southern US (Texas/Louisiana) drawl.

Completion rate
87.2%
95/109 judged conversations
Conversations
374
Failed
14
No transcript
231

Completion rate by test case, this persona only

Test case names jump to that scenario's conversations below.

50.0%
3/6
50.0%
3/6
66.7%
4/6
83.3%
5/6
83.3%
5/6
85.7%
6/7
100.0%
7/7
100.0%
6/6
100.0%
6/6
100.0%
7/7
100.0%
6/6
100.0%
6/6

Every conversation, by test case

Failures first within each scenario. Simulation IDs open the transcript in Coval. The judge note is Coval's written reason for the Completion verdict.

UAT #29

3/6 passed (50%)View in Coval →

I'll do the 12-piece family meal with all dark meat, spicy, Cajun fries and cole slaw, and two Sprites.

SimulationBatchVerdictJudge noteFinal cart
h7xGURDgHdzhQMHiNqiyiyRBI Bakeoff 2026-07-24 Pass 5NOThe agent escalated to a human employee instead of completing the order alone and directing customer to pull forward.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
5rDHgtRtAjRwerx2JxdpCBRBI Bakeoff 2026-07-24NOAgent confirmed order but only entered quantity 1 instead of 12-piece family meal and did not handle full quantity as per customer.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
8SBCcweYQBnXYEfPTkzx5VRBI BakeoffNOAgent escalated to a human team member to assist after user asked for order to be read back.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
3XW87iTbLpvpDsjNf38rpSSimulation Run 2026-08-16 21:10UNKNOWNTranscript ends before agent confirms order or directs customer to pull forward or next window.empty
5HGqgj9Ki52eAk4RTV3ZAKSimulation Run 2026-08-16 21:10no transcript—
7QLufaetYXbs43tzokBiBvSimulation Run 2026-08-16 21:10no transcript—
BWkhpLJwj5Vb5LFwshT2vvSimulation Run 2026-08-16 21:10no transcript—
GGyLQYTKwrifegz6g23VHaSimulation Run 2026-08-16 21:10no transcript—
LhTsFZyByA8Vsqb3QQEVd9Simulation Run 2026-08-16 21:10no transcript—
TuHkqNv5xX342wsuiHx9UpSimulation Run 2026-08-16 21:10no transcript—
a7T8c2upLXWjv8fEqBj7RBSimulation Run 2026-08-16 21:10no transcript—
gYGXuSsjPPRstqh4rDpHErSimulation Run 2026-08-16 21:10no transcript—
iLStuKoQ33rns6JLpSkecfSimulation Run 2026-08-16 21:10no transcript—
FNtG8wT2YPCmF9qCbMHCggSimulation Run 2026-08-17 01:07UNKNOWNTranscript only shows customer order, no agent response or direction provided.empty
JcjzXeBxxG76bA4iZVAP4zTest new prompt (Aug)no transcript—
MDF5Ta3BGoXXLLaSGgwAqtTest new prompt (Aug)no transcript—
U2HksxmdoDBdDyqnv2n3TDTest new prompt (Aug)no transcript—
aCS8XsxYtARnhUhhQrCV5ATest new prompt (Aug)no transcript—
g9TrV4DLbwkQBtdroduRzGTest new prompt (Aug)no transcript—
ho9bHiYNX4jn5TQ2FEaXoCRBI Bakeoff 2026-07-23YESThe agent captured the full order and instructed the customer to pull forward to the window without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
9PDdHRPie56iu3XSZVy6D2RBI BakeoffYESAgent took full order, confirmed correctness, and directed customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
dz67iPZAMfSXnBVwPAXvLcSimulation Run 2026-07-20 23:03 (scratch)YESThe agent confirmed the full order and instructed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S

UAT #9

3/6 passed (50%)View in Coval →

One bacon and cheese sandwich combo, large, with fries and strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
NCe8QHwSm8jvUpessXVTqmRBI Bakeoff 2026-07-23NOAgent escalated to a human employee multiple times without sending customer forward.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
hdweVSYcbucrB4C89ZTDAMRBI BakeoffNOAgent escalated to a human team member to assist with order verification instead of directing customer forward.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
AGMMsmZ5zeKXwjXjo6k65ARBI BakeoffNOThe agent escalated to a human team member to assist with reading back the order, failing to fully complete the order themselves.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
28usyo4Q9QhYDKsspL7PEVSimulation Run 2026-08-16 21:10no transcript—
4JL4geHRfhCf33gN4EdfmSSimulation Run 2026-08-16 21:10no transcript—
68Cszzv9ZwD3TBNRpa6VpMSimulation Run 2026-08-16 21:10no transcript—
9zEiebJeppy6AfMr8z8J5dSimulation Run 2026-08-16 21:10no transcript—
DqmJ7wx34mXEBfs5y6wGp5Simulation Run 2026-08-16 21:10no transcript—
HMgsipUqc2qsGpuobcn9YuSimulation Run 2026-08-16 21:10no transcript—
X6Vgcrz3bGJP2YTq6PcFiQSimulation Run 2026-08-16 21:10no transcript—
b7uF9GK7zwRZJdpdaVpovQSimulation Run 2026-08-16 21:10no transcript—
fNc9isCaEFV44QAYbENTrCSimulation Run 2026-08-16 21:10no transcript—
iwKfCt9Ux5tLU2eAcmukguSimulation Run 2026-08-16 21:10no transcript—
Ye2rNLvRRkCydicN4tDCKYSimulation Run 2026-08-17 01:07UNKNOWNThe transcript lacks a clear indication that the agent captured the full order and directed the customer to pull forward or the next window without escalation.empty
674YZa6LNW2UApd3GWtiyoTest new prompt (Aug)no transcript—
8ZMiAC7M4e6W4v6cGVgN9DTest new prompt (Aug)no transcript—
GFn9etwn9vzzasvxR7k7FATest new prompt (Aug)no transcript—
LPgA7KM9CPnYvnE83dDg6zTest new prompt (Aug)no transcript—
mNR8HvmABacPtrjzpDpZZaTest new prompt (Aug)no transcript—
D2DEkXzdPFifoyyADegnCqRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and explicitly directed customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
8PgWvfHxtceFgG4xnzybvsRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C
RGkjDgspibd7i6aFwCrhTmSimulation Run 2026-07-20 23:03 (scratch)YESThe agent captured the full order and directed the customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C

Combo offer after signature chicken

6/9 passed (67%)View in Coval →

Order three pieces of spicy signature chicken by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose mashed potatoes and a Coke.

SimulationBatchVerdictJudge noteFinal cart
R9xyGryrKUJjTb2DSX2DH6Simulation Run 2026-07-20 23:03 (scratch)NOThe transcript does not show the agent directing the customer to pull forward or the next window.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
F9uCPCAN5hhjDjzVzjnfiWSimulation Run 2026-08-16 21:10NOAgent did not complete order or direct to next window; escalated to human employee.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
GYYz2LWKEV9iFimg3m9ReuSimulation Run 2026-08-16 21:10NOThe agent never directed the customer to pull forward or the next window after taking the order.1x 3 Piece Signature Chicken (Spicy)
4y7ZZ2H5CG5NKnQbdg7iGpSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent directing the customer to pull forward or the next window, nor if the order was fully completed or escalated.1x 3 Piece Signature Chicken (Spicy)
HJokyLvoh7uPm2BQL5TM2ZSimulation Run 2026-08-16 21:10UNKNOWNThe transcript lacks information about order completion or directing customer forward; no escalation mentioned either.1x 3 Piece Signature Chicken (Spicy)
LMg7tbZRxqc8XJ2SbeJwRPSimulation Run 2026-08-16 21:10UNKNOWNThe transcript lacks any direct indication that the agent completed the order and directed the customer to pull forward or the next window without escalation.1x 3 Piece Signature Chicken (Spicy)
M385zihAy8Qa7ecDqMDfvLSimulation Run 2026-08-16 21:10UNKNOWNThe transcript lacks agent confirmation of order completion and direction to pull forward or next window.1x 3 Piece Signature Chicken (Spicy)
WmJgpUH2h7qt72ZJZPEWUDSimulation Run 2026-08-16 21:10no transcript—
b8LGby2V6Y52MtuAD4mAB4Simulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent directing the customer to pull forward or the next window, nor any handoff or escalation.1x 3 Piece Signature Chicken (Spicy)
cjkyZgWEtGDCMNXzQhrB7WSimulation Run 2026-08-16 21:10no transcript—
maWdFyuPH2UWeKasz3QqyPSimulation Run 2026-08-16 21:10no transcript—
AMZvPaHoYHLgpcgaaVuUxFTest new prompt (Aug)UNKNOWNThe transcript ends before the agent takes the full order or directs the customer to pull forward.empty
FUDVQtYPyNWYAtGSuprWSpTest new prompt (Aug)UNKNOWNThe transcript does not show the agent completing the order or directing the customer to pull forward/next window.empty
RrkmKUsamjw4ERMCDiWMzrTest new prompt (Aug)UNKNOWNTranscript shows order request but no indication of order being completed or customer directed to pull forward.empty
brXJJMZE5C4wMMrp7uEzEfTest new prompt (Aug)UNKNOWNThe transcript contains multiple customer requests but no agent responses confirming order completion or directing the customer to pull forward.empty
dzUpT9H7UPLyWhb7FgiE2ETest new prompt (Aug)UNKNOWNThe order was stated but agent's full order capture and direction to pull forward is not documented.empty
ZYD7zGAoa7oCi3DE42sgLfRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
heXxT6bpskjE8WA2BQEpVZRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed the customer to pull forward without escalating.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
CVPinhsG4FGjhqu9TuDqARRBI Bakeoff 2026-07-24YESThe agent captured the full order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
6mrAsfQZRmxiCjNScuCeq9RBI BakeoffYESThe agent fully captured the order and instructed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
KtE6wnAE5U7mjvKzcqUB2ARBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without human escalation.1x 3 Piece Signature Chicken (Spicy)
F78M7BKE6QHvuYWX3f8bsmSimulation Run 2026-08-17 01:07YESThe agent fully captured the order and instructed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed

UAT #2

4/6 passed (67%)View in Coval →

Give me the chicken wrap bundle with a mango lemonade.

SimulationBatchVerdictJudge noteFinal cart
57ymjVhh5DnzSDSZBwUFjKRBI Bakeoff 2026-07-24 Pass 5NOAgent did not capture the full order; only the classic wrap combo is in the order, missing blackened tender wrap and mango lemonade.1x Classic Wrap Regular Combo
5rAFv4iU94tVmYnBZC5GJtRBI Bakeoff 2026-07-24NOAgent escalated the conversation to a human team member instead of directing customer forward.1x Wraps Bundle (Classic Wrap, Chilled Mango Cane Sweee
6tsjZV2QXcPUHBLSmor3UZSimulation Run 2026-08-16 21:10UNKNOWNThe transcript only includes order requests but no confirmation or instruction from the agent to pull forward or escalate.empty
7uGke3cm64yXTDd4AZs9HPSimulation Run 2026-08-16 21:10no transcript—
9vrKcdejb2ZHy5DeTqPrW2Simulation Run 2026-08-16 21:10no transcript—
AFA2CSvrwGAZKLVEF4ifHRSimulation Run 2026-08-16 21:10no transcript—
F3bE8hJcBoEef6kVvJwSWFSimulation Run 2026-08-16 21:10no transcript—
Np99kisubpJLMrt8BjyGvCSimulation Run 2026-08-16 21:10no transcript—
Rkann553M6MkXZEfzkepzgSimulation Run 2026-08-16 21:10no transcript—
bHVXmmstBYye86VycbvM46Simulation Run 2026-08-16 21:10no transcript—
ju6RH26H7bm3SV9fRYnSyRSimulation Run 2026-08-16 21:10no transcript—
kR4un6fTSJqfxgL5pKczXnSimulation Run 2026-08-16 21:10no transcript—
YgRRY9WPR6a6ZByZdX7vt8Simulation Run 2026-08-17 01:07UNKNOWNTranscript does not show the agent capturing the full order or directing the customer to pull forward.empty
2kbkNcxzAaCG4usfo3PkJJTest new prompt (Aug)no transcript—
FTBjG4HsVw3zsPLyabsGq2Test new prompt (Aug)no transcript—
c3qjqkohvQcFSBYMTLb3DYTest new prompt (Aug)no transcript—
ewWdkWGB8X2CCYqFSrwNAVTest new prompt (Aug)no transcript—
jYV7X2KBZcFQcN7Tqp7eykTest new prompt (Aug)no transcript—
hGJUsQSqtudxB3wHFYEaNGRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
C46aAHknMNc9PpFqZic6ZwRBI BakeoffYESAgent fully captured the customer's order and directed them to pull forward without escalation or handoff.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
YzzVUTz3ceKkfoHvzEXYrKRBI BakeoffYESThe agent fully captured the order details and directed the customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
6Sg45yDgaPRL5ud5M6TeSKSimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured order and directed customer to pull forward, no escalation or handoff noted.1x Wraps Bundle (Classic Wrap, Chilled Mango Cane Sweee

UAT #10

5/6 passed (83%)View in Coval →

Can I get the ghost pepper sandwich combo, swap the fries for red beans & rice, and a Dr Pepper?

SimulationBatchVerdictJudge noteFinal cart
LSkeGYER9oPn9n3hsbYym4RBI Bakeoff 2026-07-24 Pass 5NOAgent did not direct the customer to pull forward; instead, escalated to an employee for assistance.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
3MeRBrNhUyESwE56BCTKdCSimulation Run 2026-08-16 21:10no transcript—
BtcYRL4fV9dJfMKZpNPFxfSimulation Run 2026-08-16 21:10no transcript—
Kk7j4SZBUkAcqnpcVaQxbSSimulation Run 2026-08-16 21:10no transcript—
LLKGCBjgjADkLsAiLWBKpHSimulation Run 2026-08-16 21:10no transcript—
MTd8NGVU4HqbSQU8agzKgNSimulation Run 2026-08-16 21:10no transcript—
NuerKQaxvCJGMM44JBo8kGSimulation Run 2026-08-16 21:10no transcript—
VXkSTYAtkg97cEFBNXs5eySimulation Run 2026-08-16 21:10no transcript—
bgh6y5qnhRJv3xxpRcXqyHSimulation Run 2026-08-16 21:10no transcript—
dC76X5hLRYv564ozzdGuVSSimulation Run 2026-08-16 21:10no transcript—
mwpvMFYi2oJr6mieM79hAGSimulation Run 2026-08-16 21:10no transcript—
jdxT6ygy7pzMHXreuJqUjHSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not contain any agent's responses capturing the order or directing the customer to pull forward.empty
EeW4KtiEGqK6ZL6R8wf4jwTest new prompt (Aug)no transcript—
KxurfqMYrQGqoGcyvvpzvHTest new prompt (Aug)no transcript—
YTzRe6TLpNSzh6ZfQjUPoNTest new prompt (Aug)no transcript—
a2AnHy39695Rz66CtifsetTest new prompt (Aug)no transcript—
eAUTNjDr8xzcmPPs6J82n6Test new prompt (Aug)no transcript—
TUPxfEWDuQ6KatfNvFQa6FRBI Bakeoff 2026-07-23YESThe agent took the full order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
g3LXnXYUwinTWhmHGmTWEGRBI Bakeoff 2026-07-24YESAgent took full order, confirmed details, and instructed customer to pull forward without escalation.1x Classic Chicken Sandwich Regular Combo (Red Beans an
g6QaggamM4FAS75xpUu6Z2RBI BakeoffYESThe agent fully captured the order, confirmed it, and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
B3KjWAGSsFeqBYfH45HcdyRBI BakeoffYESThe agent took the full order, confirmed it, and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
JfBVUAht652drhfV7aBubXSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and instructed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Large Combo (Red Beans and Ri

UAT #11

5/6 passed (83%)View in Coval →

I'll do the chicken sandwich by itself and a side of fries.

SimulationBatchVerdictJudge noteFinal cart
DSvQwWuHREdrCAs3iyktK8RBI Bakeoff 2026-07-23NOThe agent said an employee will assist, indicating escalation and no direct direction to pull forward by the agent.1x Classic Chicken Sandwich; 1x Cajun Fries
9fVyWkxwygEkVSLHM5BQWWSimulation Run 2026-08-16 21:10no transcript—
GESi2CrCBcNBho2adga99CSimulation Run 2026-08-16 21:10no transcript—
HNrFeokK4MNVUEY9wTE6qvSimulation Run 2026-08-16 21:10no transcript—
HSUxxvsq48xGYmkyuT4fxmSimulation Run 2026-08-16 21:10no transcript—
RhQka6nQRMjSq6LaAg6egMSimulation Run 2026-08-16 21:10no transcript—
TNcndaZSLHr5L2auZFHvJDSimulation Run 2026-08-16 21:10no transcript—
WuAd8cCiK2KA2cNrxDSmRvSimulation Run 2026-08-16 21:10no transcript—
cLnabgNqKqav66f84UUekPSimulation Run 2026-08-16 21:10no transcript—
gAqbPD34kJsSGKpTeio5sBSimulation Run 2026-08-16 21:10no transcript—
gdz6VD4sW273jvxAk3gR8QSimulation Run 2026-08-16 21:10no transcript—
VQfzCPKxRXyXuTPsdkYXuxSimulation Run 2026-08-17 01:07UNKNOWNThe transcript confirms order capture but does not show agent directing customer to pull forward or next window.1x Cajun Fries; 1x Red Beans & Rice; 1x Spicy Chicken S
5YmZhyTwaQpX6hFKFBzkuaTest new prompt (Aug)no transcript—
QxJqa287FpDJUDrPSYNW4yTest new prompt (Aug)no transcript—
TYL4mbccWW5uYJk8VrC7tLTest new prompt (Aug)no transcript—
XcEKU23xuYgLjhk5xe7Ec9Test new prompt (Aug)no transcript—
kenLJav9JjZVy5Z3pnfkfoTest new prompt (Aug)no transcript—
cm3f8zFmBek9vdZLxXEfYjRBI Bakeoff 2026-07-24 Pass 5YESAgent took full order, confirmed it, then directed customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries
Q2Uf82hkLUra4QdgsYfKwdRBI Bakeoff 2026-07-24YESAgent captured full order details and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries
QGmQrhtYW4cTYENtJ4M6ZuRBI BakeoffYESAgent took full order including modifications and directed customer to pull forward without escalating.1x Spicy Chicken Sandwich; 1x Cajun Fries
GpUNt5itnuuKpzU8vtwC8YRBI BakeoffYESAgent captured full order and instructed customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries
fwiaBeVRueuRTvuq5GMKTVSimulation Run 2026-07-20 23:03 (scratch)YESThe agent took the full order and instructed the customer to pull forward without escalating.1x Classic Chicken Sandwich; 1x Cajun Fries

UAT #8

6/7 passed (86%)View in Coval →

I'd like the 5-piece tenders combo, blackened and spicy, with cole slaw and a Coke.

SimulationBatchVerdictJudge noteFinal cart
TjhAC7FDeshi8EXJs8f6geSimulation Run 2026-08-17 01:07NOAgent escalated to a human by saying 'Let me get an employee to help you out.'1x 5 Piece Chicken Tenders Regular Combo (Blackened, Sp
3KtxKDMKLxfde2zZUsxnAESimulation Run 2026-08-16 21:10no transcript—
4gom33JjtaqMjANy7THExDSimulation Run 2026-08-16 21:10no transcript—
5BGJMnNAudNHU2MwqFqdnXSimulation Run 2026-08-16 21:10no transcript—
5VQKTp5URhG3rENCMwG3YbSimulation Run 2026-08-16 21:10no transcript—
8ZVPRPkehf7eMM8TKw4NjQSimulation Run 2026-08-16 21:10no transcript—
8bgoXRVV68yTfTmBaZf39DSimulation Run 2026-08-16 21:10no transcript—
Bxe7riek4fUhREE4vikktbSimulation Run 2026-08-16 21:10no transcript—
C6NXZR8aWmvqB8zzmVazqGSimulation Run 2026-08-16 21:10no transcript—
HPGjrEXmNmg5fWYMn5ptzrSimulation Run 2026-08-16 21:10no transcript—
isaAnsrAxxktggLFDtqDZcSimulation Run 2026-08-16 21:10no transcript—
7Gg5KFckJmJVb2zPfxNfP8Test new prompt (Aug)no transcript—
GMs4oEx7jRtp4ECYxFZD3QTest new prompt (Aug)no transcript—
Yxkhsg5vVxVzDjDkakZZACTest new prompt (Aug)no transcript—
dvV8CVoa7EvrscTzaRaZCVTest new prompt (Aug)no transcript—
oJ9voumsaUadDbn7JeZehhTest new prompt (Aug)no transcript—
YBdzdcUBghMnYRoQVtJoQfRBI Bakeoff 2026-07-23YESThe agent took the full order with all modifications and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole
7gMijn7XVvdGut6A3QCWsXRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole
aVUvdjNQnRhnT63ppsmnwWRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
44TpGvLXudvmsgk7FeGKQnRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole
c5LLnqfjXXcVBCxsTrJm96RBI BakeoffYESAgent took the full order with details, confirmed accuracy, and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
kAFvVVTCysPwrQJqB5UvouSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole

Alternative side offering

6/6 passed (100%)View in Coval →

I'd like the 3-piece signature chicken combo, spicy. I don't want fries. What other sides do you have?

SimulationBatchVerdictJudge noteFinal cart
5hgfHJmAHxQZ2pfjjX27kMSimulation Run 2026-08-16 21:10no transcript—
7HavJ83JXVFoixBWVYNbxmSimulation Run 2026-08-16 21:10no transcript—
C6FtvFSv5CPVar5ntA2BdLSimulation Run 2026-08-16 21:10no transcript—
FoP56cgGqrcQxhzU3n5eTGSimulation Run 2026-08-16 21:10no transcript—
GQhf5CG2Kox3mtdoaRHDndSimulation Run 2026-08-16 21:10no transcript—
PuccHzUCRnixGgavUtaX2kSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent completing the full order or directing the customer to pull forward or the next window.empty
TZdAF8FwPVGNoHZkXP5jkfSimulation Run 2026-08-16 21:10UNKNOWNThe transcript ends with the customer asking about sides; no order completion or direction to pull forward is given.empty
TebXfTfVXqMmj2qHY7DMKeSimulation Run 2026-08-16 21:10no transcript—
dfWFq885XvzyjJVbKVW2gqSimulation Run 2026-08-16 21:10no transcript—
k7jG4BpT3Wi72E9A8RZ5TASimulation Run 2026-08-16 21:10no transcript—
RpecGo3vmHQ78orBfTkZaeSimulation Run 2026-08-17 01:07UNKNOWNThe transcript only shows the customer ordering and asking about sides; no agent response is present.empty
9HcabUVKoWSe4nJfGPz2VCTest new prompt (Aug)no transcript—
9jtqyWvAwK2qsVFqiRzj7eTest new prompt (Aug)no transcript—
Sxnc8ijjv3BdZ8ykSStnbaTest new prompt (Aug)no transcript—
TGYqHCXehVoVkvAzFwj9x6Test new prompt (Aug)no transcript—
mC24jqLWJ34pKSzegKHKGcTest new prompt (Aug)no transcript—
mguqvf4HngG6twyGigZEQSRBI Bakeoff 2026-07-23YESAgent fully captured the order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
npdAcyyNeBTWTBhHjv7n2bRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed customer to pull forward without escalating.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
LoXWiCysgVXAiRusq8UtqbRBI Bakeoff 2026-07-24YESAgent fully captured order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
kkJBUFi9APTF6dRqMev7KhRBI BakeoffYESThe agent took the full order, confirmed it with the customer, and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
N5oTYrXeEMzMpQR7MWgAZDRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
DjbgPDVx7ZXGukJnMXbTSKSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and told the customer to pull forward without escalating.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red

Combo offer after sandwich

6/6 passed (100%)View in Coval →

Order one classic chicken sandwich by itself. Do not ask for a combo. If the agent offers to make it a combo, accept and choose Cajun fries and a Coke.

SimulationBatchVerdictJudge noteFinal cart
Cujgv6Mhk3BnqJjP5u4ZN6Simulation Run 2026-08-16 21:10no transcript—
Eipwt7uJWfEiPw8tDBjErkSimulation Run 2026-08-16 21:10no transcript—
LgwJfZJX4yHkQe9GU7GG9CSimulation Run 2026-08-16 21:10no transcript—
R5GjHj96vVPTzk2ExypYz7Simulation Run 2026-08-16 21:10no transcript—
UTNYEbm36J86PSgcWqdjEYSimulation Run 2026-08-16 21:10no transcript—
Vyc3Expeq9kAuHb82vrdcHSimulation Run 2026-08-16 21:10no transcript—
bzctj4ArcKzvHd9epGFX5QSimulation Run 2026-08-16 21:10no transcript—
dv8AteURBJbinwMEBVw5cTSimulation Run 2026-08-16 21:10no transcript—
jVydffH8btQfkaskVYCyZmSimulation Run 2026-08-16 21:10no transcript—
mWeuhWcvrqdkhdB98pqkccSimulation Run 2026-08-16 21:10no transcript—
LznNcyVcRZuRKVLizBEGNnSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent taking the full order or directing the customer forward, nor any escalation.empty
4GGWN42fiMCwU25t37MCJaTest new prompt (Aug)no transcript—
5f5USZg3GMmQP9sY5qL9L5Test new prompt (Aug)no transcript—
GbqviqHj28fmprR64krBJxTest new prompt (Aug)no transcript—
RHn9A2psiUCw7y5niQjfxUTest new prompt (Aug)no transcript—
UVoexroXZTyMGxfXAZtyLuTest new prompt (Aug)no transcript—
ne9kmUpNFzUc8bqHTZ5vpJRBI Bakeoff 2026-07-23YESAgent fully captured the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
KYFFQTUwZ5VhJRjb4KdSeQRBI Bakeoff 2026-07-24 Pass 5YESAgent took full order and directed customer to pull forward without escalation.1x Classic Chicken Sandwich Large Combo (Cajun Fries, M
K42BnRwRWLry6ABbepfBPqRBI Bakeoff 2026-07-24YESAgent took full order (one classic chicken sandwich), confirmed it, and directed customer to pull forward without escalation.1x Classic Chicken Sandwich
EKiyhFCAoLr2cccg6jCfR3RBI BakeoffYESAgent fully captured order and instructed customer to pull forward, no escalation occurred.1x Classic Chicken Sandwich Large Combo (Cajun Fries, M
HCMWvsrPk3qVoTHhfArospRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
FU2j3Ae8fiQLYgyR6wPf6WSimulation Run 2026-07-20 23:03 (scratch)YESAgent took full order of one classic chicken sandwich and directed customer to pull forward without escalation.1x Classic Chicken Sandwich

Combo offer after tenders

6/6 passed (100%)View in Coval →

Order five classic tenders by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose cole slaw and a Sprite.

SimulationBatchVerdictJudge noteFinal cart
2esAC8rMkxjAoFYYZp2tkiSimulation Run 2026-08-16 21:10no transcript—
3Sc3dRm7ujt7E2TbhHHr7LSimulation Run 2026-08-16 21:10no transcript—
Bh52f2QAGvaEUVVYioJ7JhSimulation Run 2026-08-16 21:10no transcript—
EboGoN6DBLSsQTEnWD3K6zSimulation Run 2026-08-16 21:10no transcript—
EdPWA7rpfpk2GBfEAycaMvSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent completing the order or directing the customer to pull forward.empty
McHG7B99U2Z2Q2RNuSREgqSimulation Run 2026-08-16 21:10no transcript—
S5m5QXUQffJ4BHnFgdYiuwSimulation Run 2026-08-16 21:10no transcript—
biZ5jzThN7tCwQBjdeYdDXSimulation Run 2026-08-16 21:10no transcript—
f4aWXp4229tC9LhNUyShonSimulation Run 2026-08-16 21:10no transcript—
g6VjT94BzLQhmGGopmeZQwSimulation Run 2026-08-16 21:10no transcript—
EsR6VpJtNWrMgfBkLGtFPzSimulation Run 2026-08-17 01:07UNKNOWNThe transcript is incomplete and does not show the agent taking the full order or directing the customer to pull forward.empty
2okYkC5iUb2itixcQD2ZdVTest new prompt (Aug)no transcript—
3YbPYGkWLw9QB3was67H4TTest new prompt (Aug)no transcript—
7SkubzDfukaVq3abi9YDdKTest new prompt (Aug)no transcript—
BzrcUDMGVZw6kaUWxKBsUeTest new prompt (Aug)no transcript—
faRMyzyAhvGFYsY5BttvDwTest new prompt (Aug)no transcript—
F2NNatJouBaqZwvWM3bURnRBI Bakeoff 2026-07-23YESThe agent took the full order, confirmed it with the customer, and directed them to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M
8fbqKi6K85qHSmJVPViJbdRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured order and directed customer to pull forward the window without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M
8Bbj2FYPsB4U5DEgS4vHArRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, B
joGQvUzN4fic53ZxpehLqRRBI BakeoffYESAgent captured the full order and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M
XnFR4DvYeNy9E3cby6fFNARBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M
K7UWQQtQoKhby78okBNRHHSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S

Mid-order quantity change

7/7 passed (100%)View in Coval →

Start by ordering the 3-piece signature chicken combo, spicy, with mashed potatoes and a Coke. Before the order is finalized, change it to the 4-piece combo.

SimulationBatchVerdictJudge noteFinal cart
BkusaXmbDaxv24cPdQUMJASimulation Run 2026-08-16 21:10no transcript—
CjuCFbdkQJthi8UpNcwExtSimulation Run 2026-08-16 21:10no transcript—
Dmehctsm8aPxqpvbS7zprGSimulation Run 2026-08-16 21:10no transcript—
FRY6RjFbB3YxKSpp9cd67USimulation Run 2026-08-16 21:10no transcript—
GZkYT6HAzMuHMavcfoyggWSimulation Run 2026-08-16 21:10no transcript—
Ms6eefvJiN6wd3M9VsVr3fSimulation Run 2026-08-16 21:10no transcript—
SDxfifqGNDDqgWu2kdt7yGSimulation Run 2026-08-16 21:10no transcript—
YfuPmsSACQQNe4Hn5ACsdASimulation Run 2026-08-16 21:10no transcript—
daCkoAndY7MQN455B7YTrFSimulation Run 2026-08-16 21:10no transcript—
n9G7SJoiX8FCWP9WgV7CW9Simulation Run 2026-08-16 21:10no transcript—
9xoMRbYgte6WvFQjQmRMPKTest new prompt (Aug)no transcript—
FqZW8HDZNqaDWbun4zewYqTest new prompt (Aug)no transcript—
K8ieyT5P8GXxM5NQemRnyZTest new prompt (Aug)no transcript—
boLhpTX8HcGvuJhSmEKYnVTest new prompt (Aug)no transcript—
hEquEg9dwQ9CKpAQUPJBEnTest new prompt (Aug)no transcript—
9ZucBQnUdYuL7rLLc4hCrZRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
bhgGLJ9qVshkqDxfv8h3SHRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
GHgxJukp6WMFsDE4W9ap4ERBI Bakeoff 2026-07-24YESAgent fully captured the order and directed customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
4CFkwtqR87MKpNfxXshJemRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
hkZQsnKUeRr7c8TERdLt6GRBI BakeoffYESThe agent took the full order and told the customer to pull forward without escalating to a human.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
QyHMPJrbfqBxX6YTmejpW9Simulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the revised order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
XbGoJezsEksGFQEzZ5nei2Simulation Run 2026-08-17 01:07YESAgent captured full order, confirmed it with customer, and directed to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash

UAT #1

7/7 passed (100%)View in Coval →

One Ghost Pepper Sandwich, no combo.

SimulationBatchVerdictJudge noteFinal cart
3x8wXXf449oDdVoeCBToTLSimulation Run 2026-08-16 21:10no transcript—
CSZkRUfndwqw5Giki7LR3SSimulation Run 2026-08-16 21:10no transcript—
FLUGEUCVR9TGpitFD3xyViSimulation Run 2026-08-16 21:10no transcript—
HA6fAfQsWmpaJ8os9tUVrTSimulation Run 2026-08-16 21:10no transcript—
KSZjAoHu7ut4TDaaQjRKCYSimulation Run 2026-08-16 21:10no transcript—
P3EhdnwoJCpzof49A6PTCsSimulation Run 2026-08-16 21:10no transcript—
QZb4cw7eiLH7BiqByadxYcSimulation Run 2026-08-16 21:10no transcript—
YYY5edDQW2XVoVDbjuEmutSimulation Run 2026-08-16 21:10no transcript—
a6gsjg6NkjYBZxHw7JibBUSimulation Run 2026-08-16 21:10no transcript—
dqzncvEajWtQjNqBqZTfgaSimulation Run 2026-08-16 21:10no transcript—
9fJFqMqogiTTgn2KUgWRZDTest new prompt (Aug)no transcript—
Gr5XX5n5mkP3UdbQpBfGoqTest new prompt (Aug)no transcript—
Kq3qAjCYvoz7i4CYkFt9smTest new prompt (Aug)no transcript—
fVG5Q6TbFkmza93j7axdesTest new prompt (Aug)no transcript—
i3rr7JL6pYrXLBToZgamYuTest new prompt (Aug)no transcript—
D57HBB3tBztoZoYa8QnCo4RBI Bakeoff 2026-07-23YESThe agent fully captured the order for the spicy chicken sandwich and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich
7zbJ8WQEdmESFFGh3yNdXbRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
aduQioraLLK4PSCj38ngBDRBI Bakeoff 2026-07-24YESAgent fully captured the spicy chicken sandwich order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
QBsg8YfKCpKmw972d7oYUkRBI BakeoffYESThe agent fully captured the order and instructed the customer to pull forward without escalating.1x Spicy Chicken Sandwich
T9kRf7KNWh7H3jQrJcZeNuRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
W4ABMXJALkrmr2JzWzSWtvSimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured the order and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich
K7Rof9wwZNTBn5uxsKfSeoSimulation Run 2026-08-17 01:07YESThe agent took the full order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich

UAT #36

6/6 passed (100%)View in Coval →

I'll take the 3-piece chicken combo, spicy, add a pie - make it the strawberry - and a premium strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
6kRsQMNpPcw7k357E2w3SGSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not indicate if order was confirmed or if customer was directed to the next window without human escalation.empty
7XaEXnqbrEcAbMjRDy7msRSimulation Run 2026-08-16 21:10no transcript—
Eq3Mb7pqK66SjYqeWbL7SWSimulation Run 2026-08-16 21:10no transcript—
QN4kRuT6VsUc3fCrqiw6tfSimulation Run 2026-08-16 21:10no transcript—
YhFs4H9hv9ydUMQnY9GtreSimulation Run 2026-08-16 21:10no transcript—
gbfDxxLf85eqEeWyn34mNsSimulation Run 2026-08-16 21:10no transcript—
iZthRmofKJtiVnnDCrEgSRSimulation Run 2026-08-16 21:10no transcript—
khCPJB7RgFycgjsqAUXfGZSimulation Run 2026-08-16 21:10no transcript—
kk4yRqVqtAdsyUTwc7SFTXSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not show the agent confirming the order or directing the customer to pull forward or the next window.empty
mddSkra5t4axbBAoHkYS2wSimulation Run 2026-08-16 21:10no transcript—
QKhcJjyttxPVrTZ9SvNrUESimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent directing the customer to pull forward or the next window, nor indicates escalation or incomplete order.empty
2YjzG7QQ3ZbneomBgTx6JgTest new prompt (Aug)UNKNOWNThe agent took the customer's order, but the transcript ends before directing the customer forward or escalating.empty
4NBeESBZqvqwQep2Kr9s4sTest new prompt (Aug)no transcript—
HCKL9jWTyp29Xy2okzsDgwTest new prompt (Aug)no transcript—
LkrhwbrJahSqyPucGyya7hTest new prompt (Aug)no transcript—
ZSkGUCYqqVRmRNWdPqHt4STest new prompt (Aug)no transcript—
6zsCrVAfkEz2yaq69vD6LBRBI Bakeoff 2026-07-23YESAgent fully captured order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Chille
8e7UhCZRrFXBf2pWohKyWjRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
QDxsYm4i2Ff3TBARVXrKK3RBI Bakeoff 2026-07-24YESAgent took full order including combo, sides, and drink, then directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Cajun
bUw8vfPKvuBqnozqoY83MbRBI BakeoffYESAgent captured the full order and directed the customer to pull forward without escalating.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
cvJN9m5v9cuMjDhER7WncbRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
RUbE4VyhTHiNhs4EGYgehySimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and instructed the customer to pull forward to the window without escalating.1x 3 Piece Signature Chicken Large Combo (Spicy, Cajun

UAT #42

6/6 passed (100%)View in Coval →

Can I get the Ghost Pepper Sandwich combo? Actually, change that to the regular chicken sandwich. And make it spicy.

SimulationBatchVerdictJudge noteFinal cart
3DWMKYM5EPVGZj2o6oq5nJSimulation Run 2026-08-16 21:10no transcript—
8hX57MES7u28M4hQqVgzg6Simulation Run 2026-08-16 21:10no transcript—
DxkLT7WuYQToTv2VWNLL7uSimulation Run 2026-08-16 21:10no transcript—
KJ2Lj4GwwrnJaE8RBV5AkBSimulation Run 2026-08-16 21:10no transcript—
MtFqgXaiRsrY2YXhDcg6Y4Simulation Run 2026-08-16 21:10no transcript—
Q9d8gJTYbQ3vhpVYyoRouoSimulation Run 2026-08-16 21:10no transcript—
VS4CSTwHXewtqmjjEAS5YMSimulation Run 2026-08-16 21:10no transcript—
X6xv9BuCi3uWQChScERgBjSimulation Run 2026-08-16 21:10no transcript—
Yg6iGUPof6GcWYbfiNcoyHSimulation Run 2026-08-16 21:10no transcript—
n4uRJryHRtgpiCKnYee7TvSimulation Run 2026-08-16 21:10no transcript—
GhBwhRvKQvtwtoYk5PpQS2Simulation Run 2026-08-17 01:07UNKNOWNTranscript does not show the agent taking the order or directing the customer forward.empty
3uDq98qZnKWbvZTGGNiJiSTest new prompt (Aug)no transcript—
GYK7cRDo3J9TF5yJrXMZeXTest new prompt (Aug)UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to the next window.empty
JHnjG2hzrzqbUyDgbMgbScTest new prompt (Aug)no transcript—
KwpBAUn9Qvg4smGE5Bjh6aTest new prompt (Aug)UNKNOWNThe transcript cuts off before the agent confirms the order or directs the customer to pull forward or the next window.empty
cPZX6FBjq9XEFyytakKrs5Test new prompt (Aug)UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward/next window, nor any escalation.empty
GsmNKt3et6LKDc3Bycse8jRBI Bakeoff 2026-07-23YESThe agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
JLyWi6bEEpESDsdsPHQFFPRBI Bakeoff 2026-07-24 Pass 5YESThe agent took the full order and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich Large Combo (Cajun Fries, Mas
hrVHsNVguZUjX4eD8rGSdBRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Large Combo (Large Cane Sweee
EA44TwMgumDjDghwwNv388RBI BakeoffYESAgent fully captured order and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
UWDtjA87MftGzUrwiWcZR4RBI BakeoffYESAgent took full order, confirmed it, and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
MFcq9d5i8PEg6jMfNc39vVSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Large Combo (Cajun Fries, Mas

UAT #61

7/7 passed (100%)View in Coval →

Order one regular bacon and cheese sandwich by itself. Do not ask for a combo or a large. If the agent first offers to make it a regular combo, accept with fries and a Coke, then accept a subsequent l

SimulationBatchVerdictJudge noteFinal cart
658s8g5TNz2PwXSDGMnTvJSimulation Run 2026-08-16 21:10no transcript—
6VyAZMbRiLCFhDUWu8ftVRSimulation Run 2026-08-16 21:10no transcript—
7evxD7sGEWzAAdpifD7P6ESimulation Run 2026-08-16 21:10no transcript—
CeZh2ZqtvzhegAuwPmoQ4DSimulation Run 2026-08-16 21:10no transcript—
L7wDhn8tJpFgJSkn7eJJF8Simulation Run 2026-08-16 21:10no transcript—
NgFk38c4F8gr7K2g3o8HQzSimulation Run 2026-08-16 21:10no transcript—
R4jJeuZBGHKkH2Gnyqgys6Simulation Run 2026-08-16 21:10no transcript—
U45R9ApxwgNFJPBquPgXThSimulation Run 2026-08-16 21:10no transcript—
Yk6PFbXH9fBEF8D2gCCHCPSimulation Run 2026-08-16 21:10no transcript—
c2rYAqsYBu6bHQhPBVtNU9Simulation Run 2026-08-16 21:10no transcript—
2t5LkYeVvG2x82j3j7nZtGTest new prompt (Aug)no transcript—
7fiBgjQmJfU7iLasRNW58fTest new prompt (Aug)no transcript—
DSaL7FEDyiqkVJHoHYb8YMTest new prompt (Aug)no transcript—
XCbL8JaASU9DnusZfk6AeUTest new prompt (Aug)no transcript—
d6YMwjoMzzMJGcQLCPHjcTTest new prompt (Aug)no transcript—
cEtz2NNjodeGrERYWYJm8jRBI Bakeoff 2026-07-23YESThe agent fully captured the classic bacon and cheese sandwich order and directed the customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner
3xEcpp3BSyA5iWwAShbRsKRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed the customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner
NnhYSW4Am2svAX5uMgd4sTRBI Bakeoff 2026-07-24YESAgent took full order and directed customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich
XaHDyY4SJou5DBpqDYj53fRBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich
EcpQ6uxA4Yv8EsHjPA7bJ3RBI BakeoffYESAgent fully captured order of one classic bacon and cheese sandwich and directed customer to pull forward.1x Classic Bacon & Cheese Chicken Sandwich
nHfYj9PdHrH5VQt4Vqxoj2Simulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich
KsskYphAJyCzKLM9VTDvVYSimulation Run 2026-08-17 01:07YESThe agent confirmed the full order and concluded the conversation without escalating or bailing.1x Classic Bacon & Cheese Chicken Sandwich

UAT #64

6/6 passed (100%)View in Coval →

Can I have a Cajun Rice please?

SimulationBatchVerdictJudge noteFinal cart
9cpAdHs8F5c36NSKeshMHVSimulation Run 2026-08-16 21:10no transcript—
F4UTerohmR8zaarfTjsThQSimulation Run 2026-08-16 21:10no transcript—
Q67gCn2rYCweU7V5GScaDUSimulation Run 2026-08-16 21:10no transcript—
VtNh6USr2rtPnyNAyFFDGYSimulation Run 2026-08-16 21:10no transcript—
btkevPKdkPtWtgPNuRQiY6Simulation Run 2026-08-16 21:10no transcript—
eQ3z9zpeZmhoAkPsxy6kqPSimulation Run 2026-08-16 21:10no transcript—
ehQCAeDncnq5tGXJNKWbv8Simulation Run 2026-08-16 21:10no transcript—
iVsXQvHVjraXGcTcN5UfgZSimulation Run 2026-08-16 21:10no transcript—
kjYU5MhiLzx47B74wogE6LSimulation Run 2026-08-16 21:10no transcript—
mYqjv6S8Q3JjZhGyy9Scj3Simulation Run 2026-08-16 21:10no transcript—
JcSV6LXTUp9z4cdK6CBJ83Simulation Run 2026-08-17 01:07UNKNOWNTranscript only contains a request for a Cajun Rice, no order completion or direction provided.empty
3CkhFRwC6yUazzRtyT9MhGTest new prompt (Aug)no transcript—
LSKp4r4ZarTX7FjMGzhdJ2Test new prompt (Aug)no transcript—
ZcM7EZ7FGrHxUy4Ff2w2THTest new prompt (Aug)no transcript—
boZ533tXSwZn7HCe77Yb4kTest new prompt (Aug)no transcript—
dCH4cPsAV7GK5Gg6YK7DcJTest new prompt (Aug)no transcript—
FyweTewpms2eNpDhW5yvP5RBI Bakeoff 2026-07-23YESAgent took full order, confirmed it, and instructed customer to pull forward without escalation.1x Red Beans & Rice
P8fhqtDzqJUkLq3aKJdt7gRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the large red beans and rice order and directed the customer to pull forward without escalation.1x Red Beans & Rice
bDJ3sLXin4fSaQt77AwKRZRBI Bakeoff 2026-07-24YESAgent captured entire order of large red beans and rice and directed customer to pull forward without escalation.1x Red Beans & Rice
FifyczcZrhDMZFMAETiCz4RBI BakeoffYESThe agent took the full order, confirmed it, and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Large Combo (Large Cane Sweee
QHs9XRtsMdeZuKuzXEwavdRBI BakeoffYESThe agent captured the full order and directed the customer to pull forward without escalation.1x Red Beans & Rice
H6wqgJweSWTarcJTK8o8CNSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order for red beans and rice and directed the customer to pull forward without escalation.1x Red Beans & Rice

UAT #69

6/6 passed (100%)View in Coval →

Do you have nuggets?

SimulationBatchVerdictJudge noteFinal cart
7DbirUbzaKJZqt5wtMZ3n6Simulation Run 2026-08-16 21:10no transcript—
BgpBTt59UDp2rvjoxXvTUFSimulation Run 2026-08-16 21:10no transcript—
Fj2WsQvHcCzcoJkmmB6GvJSimulation Run 2026-08-16 21:10no transcript—
Qykb33UbyHnSVrGsctrwkpSimulation Run 2026-08-16 21:10no transcript—
RkKDJPho6kYFmBwKNvNiJiSimulation Run 2026-08-16 21:10no transcript—
SXXJRzCtAMPvo5duWuRM8TSimulation Run 2026-08-16 21:10no transcript—
Tg9j7KhYP7ZSbx3LD6AFXNSimulation Run 2026-08-16 21:10no transcript—
YcPKhE6VNf249yn37bhTMySimulation Run 2026-08-16 21:10no transcript—
dKoAwHiZ4YmMBjteikqF2mSimulation Run 2026-08-16 21:10no transcript—
jdxCypT9ooEFHvaxjQYas6Simulation Run 2026-08-16 21:10no transcript—
iNYE5PWe89VxizQsBshh3ySimulation Run 2026-08-17 01:07UNKNOWNThe conversation does not include any agent responses or ordering process details.empty
DCCgMkero7YEHoQKXSu9NjTest new prompt (Aug)no transcript—
K6HbtWEYnUUnnkiQXVffodTest new prompt (Aug)no transcript—
PGa6p3pRBfPaEfFskFJ7yLTest new prompt (Aug)no transcript—
b8apym3oESu33NyEb7e9eSTest new prompt (Aug)UNKNOWNThe transcript does not include any order-taking or direction to pull forward or next window.empty
i5qvoCBozY2J53BLwGuJ2MTest new prompt (Aug)no transcript—
KRTsnkCvCpxaX4rq3NTrCkRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Spicy, Blacke
DH9Hoat2jWg3RCP8N75eugRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Chicken Tenders Regular Combo (Cajun Fries,
XoQuagtFXifTXMftDu4Gn3RBI Bakeoff 2026-07-24YESThe agent took the full order with sides and drink and directed the customer to pull forward without escalation.1x 3 Piece Chicken Tenders Regular Combo (Buttermilk Ra
aetwaherGHexuhuUtUfrvxRBI BakeoffYESAgent fully captured the customer's order and directed them to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Spicy, Cajun Fr
Z8L8xGUNrGAkcahHkWEVEbRBI BakeoffYESAgent took full order including customizations and sent customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Spicy, Blackened Ranch, Swe
HypmGkvXK6VNZtVWFSpU3wSimulation Run 2026-07-20 23:03 (scratch)YESThe agent took the full order, confirmed it with the customer, and told them to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Spicy, Red Be