Speak naturally and conversationally like a real drive-thru customer. Stay in character and only order/respond as a customer would. You speak with a Louisiana Creole / Cajun-influenced accent.
Test case names jump to that scenario's conversations below.
Failures first within each scenario. Simulation IDs open the transcript in Coval. The judge note is Coval's written reason for the Completion verdict.
Order five classic tenders by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose cole slaw and a Sprite.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
nzDxtTsrSQNNG5SsXWk3No | RBI Bakeoff 2026-07-23 | NO | The agent escalated the order to a human employee instead of directing the customer to the next window. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
NjNgYNbuGqKVUsqvV5khFc | RBI Bakeoff 2026-07-24 Pass 5 | NO | Agent acknowledged that an employee will assist the customer, indicating escalation to a human. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
Y2GhLs7wu3aoi3PFxXnsm2 | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order (classic tenders with two sauces) and directed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
ToUwSeeqDW9LFfd6nBurVh | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
UyeSPBjCLx4d92mEKGaGwD | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M |
7WbzrAFRfSXFTRnNDHpWZQ | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent fully captured the order with modifications and directed customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M |
Give me the chicken wrap bundle with a mango lemonade.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
fvsymfMsFDnvF6YkjrGrHA | RBI Bakeoff 2026-07-23 | NO | Agent did not read back the full order and escalated to an employee for assistance. | 1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C |
eyRwxp3L3woS3gHVLQayAM | RBI Bakeoff | NO | The agent escalated to a human employee and did not direct the customer to pull forward or the next window. | 1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C |
fLA3cosJVBkuWF5B82w99o | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent fully captured order and instructed customer to pull forward without escalation. | 1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C |
aSektmdNjimqzJjHjTDJi3 | RBI Bakeoff 2026-07-24 | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C |
bGorhDJD3xqfiuN3hvXRGV | RBI Bakeoff | YES | The agent fully captured the order with details, confirmed it, and directed the customer to pull forward without escalating. | 1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C |
UjdSYU2noQNT9suGiPmTPd | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent took the full order, confirmed all details, and directed the customer to pull forward without escalation. | 1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C |
Order one regular bacon and cheese sandwich by itself. Do not ask for a combo or a large. If the agent first offers to make it a regular combo, accept with fries and a Coke, then accept a subsequent l
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
4hCuhCgrZHoJieawUtC2Qj | RBI Bakeoff 2026-07-23 | NO | The agent repeatedly indicated an employee would assist, escalating instead of directing the customer forward. | 1x Bacon & Cheese Chicken Sandwich Dinner |
PCfazsyEygesfshuRXDfSe | RBI Bakeoff 2026-07-24 | NO | Agent escalated the order by saying an employee will assist, not directly sending customer forward alone. | 1x Bacon & Cheese Chicken Sandwich Dinner |
nGcBH4QbrbY2iK6fuD72Mc | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent took the full order and directed the customer to pull forward without escalation. | 1x Bacon & Cheese Chicken Sandwich Dinner |
4fJ8QFeLQXgYXWdWTtByZk | RBI Bakeoff | YES | The agent captured the full order and told the customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
Kv6uA7VbV82GQVvztXQKxU | RBI Bakeoff | YES | The agent captured the full order and instructed the customer to pull forward without escalation. | 1x Spicy Bacon & Cheese Chicken Sandwich |
UTmW2bSNd7qo3T95gGYYq6 | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent fully captured order and directed customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich |
Order one classic chicken sandwich by itself. Do not ask for a combo. If the agent offers to make it a combo, accept and choose Cajun fries and a Coke.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
Cpins8avsExNfCLZG5RBiN | RBI Bakeoff 2026-07-23 | NO | Agent handed off the order to an employee instead of directing customer to pull forward. | 1x Classic Chicken Sandwich |
RryzyEwhKYH3wnQwnBBjuv | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully took the order and directed the customer to pull forward without escalation. | 1x Classic Chicken Sandwich |
3X6Y5RPfac62m3tFHZuus5 | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order and told the customer to pull forward without escalating. | 1x Classic Chicken Sandwich |
FwwvgkT7YTHp3faQL8uVGQ | RBI Bakeoff | YES | The agent took the full order and directed the customer to pull forward without escalating or bailing. | 1x Classic Chicken Sandwich |
BjyHtJh4uWHjtnN6EhDv8U | RBI Bakeoff | YES | The agent fully captured the chicken sandwich order and directed the customer to pull forward without escalation. | 1x Classic Chicken Sandwich |
5V2SCuUVchRHVqRxPRT4zR | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent fully captured the single sandwich order and directed the customer to pull forward without escalation. | 1x Classic Chicken Sandwich |
Order three pieces of spicy signature chicken by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose mashed potatoes and a Coke.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
WrsSZxTpDhbuYLf5giYFmw | RBI Bakeoff | NO | The agent took the full order but never directed the customer to pull forward or to the next window. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
7JpwYf9GhFEPUfQXe34PtJ | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed |
R6AEsq3VAZdbYCVLKVBjFN | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent captured the full order (3-piece spicy chicken combo with sides and drink) and directed the customer to pull forward without escalating. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
QtVgcHhqM6cpunWBrxNgN2 | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the customer's order and directed them to pull forward without escalation. | 1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed |
LhkcaLSNNg3m9cccDpBef9 | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalating. | 1x 3 Piece Signature Chicken (Spicy) |
9M8yN9PVmYXDwy5p5gQtEB | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent captured full order and directed customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed |
Can I get the ghost pepper sandwich combo, swap the fries for red beans & rice, and a Dr Pepper?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
DNbjiSaZxMdiQXoiPhM4Xv | RBI Bakeoff 2026-07-24 Pass 5 | NO | Agent escalated to a human team member, stating an employee would assist customer. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
QxFxkCiwVPb7kZJbgwzKCS | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the order and directed the customer to pull forward without escalating to a human. | 1x Red Beans & Rice; 1x Dr. Pepper |
DYXGnwbSG9mX6sxDDQWAge | RBI Bakeoff 2026-07-24 | YES | The agent took the full order, confirmed it, and directed the customer to pull forward without escalating. | 1x Spicy Chicken Sandwich Large Combo (Red Beans and Ri |
V4AXjeQ2E9c4ipwh7NkPTH | RBI Bakeoff | YES | Agent fully captured the revised order and directed customer to pull forward without escalating. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
2wzUvrAtYnmdgaAhhs4xUS | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
LbcGGKn8wxTw4vEDNqFE9q | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent captured the full order with modifications and directed customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
Can I get the Ghost Pepper Sandwich combo? Actually, change that to the regular chicken sandwich. And make it spicy.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
7eWv2tggoLKZdtGYbhx5Lt | RBI Bakeoff | NO | The transcript does not show the agent directing the customer to pull forward or next window after taking the full order. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
kcBmfAcbKk7SKraYyLGnYC | RBI Bakeoff 2026-07-23 | YES | Agent took the full order and directed customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, F |
dVpsZcCgHMG76wKU4cwtmL | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent took the full order and directed the customer to pull forward without escalating. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
kpHV7T27G8btE75X35aX4n | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order including modifications and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
LcVM7NJFthbvgsJKEsBDX3 | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
KWvqRNMnZ2PBJviLjrzggy | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent fully captured order, confirmed accuracy, and directed customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
Do you have nuggets?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
787rPLntnU4XCHHaFYiHKM | RBI Bakeoff | NO | Agent asked an employee to help with order verification, escalating to a human team member. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Mashed P |
RySWCixivn7kmqgaamkyFt | RBI Bakeoff 2026-07-23 | YES | The agent captured the full order and directed the customer to pull forward without escalating to a human. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Bayou Bu |
cHAcoPwvBZ9PXVmuzzQVeA | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order and directed the customer to pull forward without escalating. | 1x 3 Piece Chicken Tenders Regular Combo (Red Beans and |
U33rVUKZgLfzr7X2FNMgAn | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Regular Combo (Spicy, Bayou |
D65BVWBsjTAkYKPwnvDRdA | RBI Bakeoff | YES | Agent took full order details including modifications and directed customer to the window with no escalation. | 1x 8 Piece Chicken Tenders Family Meal (Spicy, Blackene |
d9Gg76ocMDtxiFkN58xwDP | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 3 Piece Chicken Tenders Large Combo (Bayou Buffalo, |
I'd like the 5-piece tenders combo, blackened and spicy, with cole slaw and a Coke.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
hkkARPaCsqZFmiVu9NsidV | RBI Bakeoff 2026-07-23 | NO | The agent escalated to a human team member multiple times for order confirmation assistance. | 1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co |
UXGR8CuXGZEPBtiYzKme6x | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent took full order details, confirmed accuracy, and directed customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Coleslaw |
42xqLXpLBhaUGvHT8FEcds | RBI Bakeoff 2026-07-24 | YES | The agent took the full order, confirmed it with the customer, and instructed them to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Blackened, Spic |
N92umA3HqZ2ba6JYiak6di | RBI Bakeoff | YES | The agent confirmed the full order and directed the customer to pull forward without escalating. | 1x 5 Piece Chicken Tenders Regular Combo (Blackened, Sp |
X9SXYQK36dV6oo8AXTFxym | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole |
RDL8zhEUrLf2zXEuBo4y7r | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the order and directed the customer to pull forward without escalating. | 1x 5 Piece Chicken Tenders Regular Combo (Coleslaw, Coc |
I'd like the 3-piece signature chicken combo, spicy. I don't want fries. What other sides do you have?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
mKTxK26XgXvXgHJQJ6DtYj | RBI Bakeoff 2026-07-23 | YES | The agent took the full order (3-piece spicy chicken combo with red beans and rice and sweet tea) and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
5TZeYs7Kd5jzGgaj45aSiD | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order and instructed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
Be2zZM2nAuSSPUxFowKtad | RBI Bakeoff 2026-07-24 | YES | Agent fully captured order with all items confirmed and directed customer to pull forward to the next window without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
jRp7NEdjYXrrJc8MkemzUK | RBI Bakeoff | YES | The agent fully captured the customer's order and directed them to pull forward without escalating. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
Je5neEmZj7oP3XoMoApCpe | RBI Bakeoff | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
dPgCdtngNWFh9VctnCghDJ | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent took the full order with modifications and directed the customer to pull forward without escalating. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
Start by ordering the 3-piece signature chicken combo, spicy, with mashed potatoes and a Coke. Before the order is finalized, change it to the 4-piece combo.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
Gq2syu9k5ZcoWMNzFRKr88 | RBI Bakeoff 2026-07-23 | YES | Agent fully captured the order and directed the customer to pull forward without escalating. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
aQ9nSQ9p4Cpv9MBhrZGAbo | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
USgmv54CCCLAQRMYbfj4GP | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
izHmokGdaBjPoLBpiZnwWD | RBI Bakeoff | YES | The agent fully captured the order and clearly directed the customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
K8VavY95GhpWtGFx9YhFDj | RBI Bakeoff | YES | Agent took full order, confirmed it twice, and directed customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
9uUV85q5RAoLybK7GagTpF | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Large Combo (Spicy, Mashed |
One Ghost Pepper Sandwich, no combo.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
9GY5gcZyyXypcDTNYST8Rz | RBI Bakeoff 2026-07-23 | YES | The agent took the full order of one Spicy Chicken Sandwich and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
Zx7uFFAf9wRc4k7Z9p3Trw | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
T7UXGHuHKvqFXbHpuZvWVM | RBI Bakeoff 2026-07-24 | YES | The agent captured the full order (Spicy Chicken Sandwich) and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
SagfnTweXUrwmZq8M5UERE | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Honey BBQ Chicken Sandwich |
c2rWw7BGo2wj6KxQDmtqnX | RBI Bakeoff | YES | Agent confirmed the full order and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
RV2Md2L3MDeQ5tZzyPgtfG | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the customer's order and instructed them to pull forward without escalating. | 1x Spicy Chicken Sandwich |
I'll do the chicken sandwich by itself and a side of fries.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
2xNPqRTynmeCNaKksQiGbk | RBI Bakeoff 2026-07-23 | YES | Agent fully captured the order (spicy chicken sandwich and fries) and directed customer to pull forward to the window without escalating. | 1x Spicy Chicken Sandwich; 1x Cajun Fries |
Un7h3E32eciQQDiia6TTyG | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent captured full order and directed customer to pull forward without escalation. | 1x Spicy Chicken Sandwich; 1x Cajun Fries |
mYvxwsPGocppc5yTDgVGMW | RBI Bakeoff 2026-07-24 | YES | Agent captured the full order, confirmed it with the customer, and directed them to pull forward without escalating. | 1x Spicy Chicken Sandwich; 1x Cajun Fries |
GkDq7FMkf95Gi2VZ6vJzXk | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich; 1x Cajun Fries |
gAR5Ri2tRUY4UcKNau32TT | RBI Bakeoff | YES | The agent took the full order (spicy chicken sandwich and fries) and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich; 1x Cajun Fries |
UhjCZgymGzjDbh2TtdquR4 | Simulation Run 2026-07-20 23:03 (scratch) | YES | Order was fully captured (spicy chicken sandwich and fries), and the agent directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich; 1x Cajun Fries |
I'll do the 12-piece family meal with all dark meat, spicy, Cajun fries and cole slaw, and two Sprites.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
LmXMZEpjwesEKSBdzb977i | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
eQBVLkWCW2KNLSjbN6A8o7 | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
RVFoVXJPaHBZQcnnc6dwWc | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order and instructed the customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
dqudRFFPRe8GAziwuJmuLc | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
UHjxsoT65Bvo6JSFgJbEUj | RBI Bakeoff | YES | Agent captured full order, confirmed it with customer, and directed customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
CoUizaN2NQimQwkVMhKtqM | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent captured full order, confirmed with customer, and directed to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
I'll take the 3-piece chicken combo, spicy, add a pie - make it the strawberry - and a premium strawberry lemonade.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
6Y8kNd8gsiACoGWe8xbMsv | RBI Bakeoff 2026-07-23 | YES | Agent fully captured the order including combo, pie, drink, side, and honey; directed customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
U27KJ4iKwGgKQ9xQtnAhPg | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent captured the full order and directed the customer to pull forward without escalating or handing off. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Caju |
ZcjVhynLjZXjEhMS8zgoth | RBI Bakeoff 2026-07-24 | YES | The agent fully took the customer's order, confirmed it, and directed them to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Caju |
UhYdiaDRxzPVsyR8vYuZKc | RBI Bakeoff | YES | Agent took full order, confirmed it, and directed customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Caju |
TujGNy8iRb2P8XkbML7PXt | RBI Bakeoff | YES | The agent fully captured the order including all items and instructed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz |
LP3RasSPwszJJacVBqakZ3 | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the order, confirmed it with the customer, and directed them to the next window without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz |
Can I have a Cajun Rice please?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
cF6ZPqdnvinNtNtRxTbbaa | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Red Beans & Rice; 1x Mashed Potatoes with Cajun Grav |
hgyuPP8KDqJJEsKMvESaU3 | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent took the full order (large Red Beans and Rice) and told the customer to pull forward without escalating or handing off. | 1x Red Beans & Rice |
VgYhUwitqqw9P598U7DTZ6 | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the customer's order and directed them to pull forward to the window without escalation. | 1x Red Beans & Rice |
iq3YZ5keVVpMYJ658Sihtc | RBI Bakeoff | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x Red Beans & Rice |
LLzMdcDVCmG6BcXPxriZxv | RBI Bakeoff | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x Red Beans & Rice; 1x Biscuit |
9rW5fUg3Wz3oNCUbNFoBZg | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent fully captured the order and directed the customer to pull forward without escalating. | 1x Red Beans & Rice; 2x Biscuit |
One bacon and cheese sandwich combo, large, with fries and strawberry lemonade.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
4NcrkgtUAqTb8yN7KVibzT | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the customer's order and directed them to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
kvhusQXaKEu9JdvLmomJH8 | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent fully captured order and directed customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
ZBLwDLgPNxVAxjYFCwjN9V | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
ehbP4jDvaiR2yBbQprfk36 | RBI Bakeoff | YES | The agent captured the full order and directed the customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
bRpmDGFoq7ytCpgoMukVXT | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
Xf72ckZgtHD75HXJMQV7Bu | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent confirmed full order and directed customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |