← RBI Bakeoff: Coval results

Accent - Louisiana Creole

Speak naturally and conversationally like a real drive-thru customer. Stay in character and only order/respond as a customer would. You speak with a Louisiana Creole / Cajun-influenced accent.

Completion rate
85.6%
95/111 judged conversations
Conversations
374
Failed
16
No transcript
238

Completion rate by test case, this persona only

Test case names jump to that scenario's conversations below.

66.7%
4/6
66.7%
4/6
71.4%
5/7
83.3%
5/6
83.3%
5/6
85.7%
6/7
85.7%
6/7
100.0%
7/7
100.0%
6/6
100.0%
6/6
100.0%
6/6
100.0%
6/6

Every conversation, by test case

Failures first within each scenario. Simulation IDs open the transcript in Coval. The judge note is Coval's written reason for the Completion verdict.

Combo offer after tenders

4/7 passed (57%)View in Coval →

Order five classic tenders by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose cole slaw and a Sprite.

SimulationBatchVerdictJudge noteFinal cart
nzDxtTsrSQNNG5SsXWk3NoRBI Bakeoff 2026-07-23NOThe agent escalated the order to a human employee instead of directing the customer to the next window.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S
NjNgYNbuGqKVUsqvV5khFcRBI Bakeoff 2026-07-24 Pass 5NOAgent acknowledged that an employee will assist the customer, indicating escalation to a human.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S
DSPqeXmv6KWEigMqQ7t5BqSimulation Run 2026-08-17 01:07NOAgent did not capture the order or direct the customer to pull forward; no order completion evident.empty
2RLXTBSsmG3y8aetofBFpuSimulation Run 2026-08-16 21:10no transcript—
8MEPEuQKegnx3bZQigRRBSSimulation Run 2026-08-16 21:10no transcript—
AvFruysxzDyQpN5PHZffXhSimulation Run 2026-08-16 21:10no transcript—
Zvp9bXQmoZ9k2uBaXJ2CtmSimulation Run 2026-08-16 21:10no transcript—
bzTpvUYQZ8YeQeoYDUx9EnSimulation Run 2026-08-16 21:10no transcript—
d3wkPuZjUTWhBtELdwcZUCSimulation Run 2026-08-16 21:10no transcript—
dKzArCXRpBmPHr7teRvjiZSimulation Run 2026-08-16 21:10no transcript—
dXf7b9Ld3zjSgbBuHbEBS4Simulation Run 2026-08-16 21:10no transcript—
h2nc9Uurygntv7ZcRVdCyZSimulation Run 2026-08-16 21:10no transcript—
h3fPJHDBGVuNrcGficVh5ESimulation Run 2026-08-16 21:10no transcript—
DpwYppo9Ai9GNW5JjSChqbTest new prompt (Aug)no transcript—
UGfq76LPWd5TonjbEgYDPxTest new prompt (Aug)UNKNOWNThe transcript is incomplete and does not show whether the agent captured the full order or directed the customer.empty
aFwEv2ieEmxedD8QzDog2rTest new prompt (Aug)UNKNOWNThe transcript ends before the order is confirmed or the customer is directed to pull forward or to the next window.empty
c5weS9HeRU6u3FPLgRtXtKTest new prompt (Aug)no transcript—
i9JdJhsGHMeNFW4GB6eFNFTest new prompt (Aug)UNKNOWNThe transcript does not show the agent capturing the full order or directing the customer to pull forward or the next window.empty
Y2GhLs7wu3aoi3PFxXnsm2RBI Bakeoff 2026-07-24YESThe agent fully captured the order (classic tenders with two sauces) and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S
ToUwSeeqDW9LFfd6nBurVhRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S
UyeSPBjCLx4d92mEKGaGwDRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M
7WbzrAFRfSXFTRnNDHpWZQSimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured the order with modifications and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, M

UAT #2

4/6 passed (67%)View in Coval →

Give me the chicken wrap bundle with a mango lemonade.

SimulationBatchVerdictJudge noteFinal cart
fvsymfMsFDnvF6YkjrGrHARBI Bakeoff 2026-07-23NOAgent did not read back the full order and escalated to an employee for assistance.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
eyRwxp3L3woS3gHVLQayAMRBI BakeoffNOThe agent escalated to a human employee and did not direct the customer to pull forward or the next window.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
ABEaR9cq82fa8a6ahvQszBSimulation Run 2026-08-16 21:10no transcript—
F8RSaJmJ8BwHoyNuoXo2EBSimulation Run 2026-08-16 21:10no transcript—
MV2nqFU5qBzNhjq9YYHX7KSimulation Run 2026-08-16 21:10no transcript—
QWpeN3LcHC5UHZ4NnPzUozSimulation Run 2026-08-16 21:10no transcript—
UzQhb7iAfeQo6z3ZST5cuQSimulation Run 2026-08-16 21:10UNKNOWNThe transcript ends without showing the agent completing or directing the customer forward.empty
VuKuVj7HQEdnCeLMRfJ5PPSimulation Run 2026-08-16 21:10no transcript—
WSMnaZ4JsDGWS3TaNGwyasSimulation Run 2026-08-16 21:10no transcript—
YuJtCRAr46GLWJsMDagMouSimulation Run 2026-08-16 21:10no transcript—
ZGfxarvkdnVqCW9P33swr4Simulation Run 2026-08-16 21:10no transcript—
nVoZq8g2JMZyvQDdUX7rVwSimulation Run 2026-08-16 21:10no transcript—
PyC8pR4EhcUJ6TzV7H2gT2Simulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward.empty
3E9H3fTcHH53V3pFQLMmo4Test new prompt (Aug)no transcript—
JPLNaLWQ6xq6AfSCpZ4VxMTest new prompt (Aug)no transcript—
TesvqhmexXRAVJPGGvTad6Test new prompt (Aug)no transcript—
Wku82STrt2Xi7YVZ59H5ZgTest new prompt (Aug)no transcript—
m8T5stkDNb5hKVdr6iDCtoTest new prompt (Aug)no transcript—
fLA3cosJVBkuWF5B82w99oRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured order and instructed customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
aSektmdNjimqzJjHjTDJi3RBI Bakeoff 2026-07-24YESAgent fully captured the order and directed the customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
bGorhDJD3xqfiuN3hvXRGVRBI BakeoffYESThe agent fully captured the order with details, confirmed it, and directed the customer to pull forward without escalating.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
UjdSYU2noQNT9suGiPmTPdSimulation Run 2026-07-20 23:03 (scratch)YESThe agent took the full order, confirmed all details, and directed the customer to pull forward without escalation.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C

UAT #61

4/6 passed (67%)View in Coval →

Order one regular bacon and cheese sandwich by itself. Do not ask for a combo or a large. If the agent first offers to make it a regular combo, accept with fries and a Coke, then accept a subsequent l

SimulationBatchVerdictJudge noteFinal cart
4hCuhCgrZHoJieawUtC2QjRBI Bakeoff 2026-07-23NOThe agent repeatedly indicated an employee would assist, escalating instead of directing the customer forward.1x Bacon & Cheese Chicken Sandwich Dinner
PCfazsyEygesfshuRXDfSeRBI Bakeoff 2026-07-24NOAgent escalated the order by saying an employee will assist, not directly sending customer forward alone.1x Bacon & Cheese Chicken Sandwich Dinner
7V2LmAXWjZmkd8tXkyvEKuSimulation Run 2026-08-16 21:10no transcript—
KxeKkkSLwL75aYmLuiGvgdSimulation Run 2026-08-16 21:10no transcript—
M3X6eP2qaMJCrfhJddeA3hSimulation Run 2026-08-16 21:10no transcript—
NCWqtMvtS5Zzw73QbADxbHSimulation Run 2026-08-16 21:10no transcript—
P8gWdPyRnpoMxQCENNyGe8Simulation Run 2026-08-16 21:10no transcript—
UjAYj4mwC8HunhNPxj7ySJSimulation Run 2026-08-16 21:10no transcript—
Utmp4NVjrAvnp5VnpCJ7VvSimulation Run 2026-08-16 21:10no transcript—
VnFRio89fLiwErDgkDEKSqSimulation Run 2026-08-16 21:10no transcript—
gXFTtbxorGs6pfgFF9B5LeSimulation Run 2026-08-16 21:10no transcript—
kK7NbQuci2iZy9wUCDDTCRSimulation Run 2026-08-16 21:10no transcript—
UUrnE8pZU9yHLFntF8psT8Simulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent directing the customer to pull forward or the next window, nor does it show escalation or handing off.1x Classic Bacon & Cheese Chicken Sandwich
3dryFHL2vVCbw2cFTqmP9iTest new prompt (Aug)no transcript—
5dQ9V7icjzTGKqKM3HkJJeTest new prompt (Aug)no transcript—
UcNyMArJY9W8bpUDf4pmj3Test new prompt (Aug)no transcript—
Wxuy3nWc8tCC4Vc8FZiPUnTest new prompt (Aug)no transcript—
nTpJ2kg8bDRc3Jyh545TkHTest new prompt (Aug)no transcript—
nGcBH4QbrbY2iK6fuD72McRBI Bakeoff 2026-07-24 Pass 5YESThe agent took the full order and directed the customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner
4fJ8QFeLQXgYXWdWTtByZkRBI BakeoffYESThe agent captured the full order and told the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
Kv6uA7VbV82GQVvztXQKxURBI BakeoffYESThe agent captured the full order and instructed the customer to pull forward without escalation.1x Spicy Bacon & Cheese Chicken Sandwich
UTmW2bSNd7qo3T95gGYYq6Simulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured order and directed customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich

UAT #10

5/7 passed (71%)View in Coval →

Can I get the ghost pepper sandwich combo, swap the fries for red beans & rice, and a Dr Pepper?

SimulationBatchVerdictJudge noteFinal cart
DNbjiSaZxMdiQXoiPhM4XvRBI Bakeoff 2026-07-24 Pass 5NOAgent escalated to a human team member, stating an employee would assist customer.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
oVHbknv5ZaVoqfwmcJfdaJSimulation Run 2026-08-17 01:07NOAgent did not capture the full order or direct the customer to pull forward; no completion shown in transcript.empty
6cyuZJvoAnjJR7bJQhfGbmSimulation Run 2026-08-16 21:10no transcript—
9NkF7wi6ojwc93Xs8T6odNSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not show order completion or direction to pull forward/next window.empty
LFPET9XTQGYy7h32b6katNSimulation Run 2026-08-16 21:10no transcript—
QapKoQoJoG65wFyq5jiXqjSimulation Run 2026-08-16 21:10no transcript—
SLsVmvWdkU9wm7k3qivLkiSimulation Run 2026-08-16 21:10no transcript—
SSxjA7HSyhuFpuRwNhBgaLSimulation Run 2026-08-16 21:10no transcript—
VBt7ZdxUVLHs7tYnwEQLqVSimulation Run 2026-08-16 21:10no transcript—
Vce3DJCv3HeD7ufboXfTKESimulation Run 2026-08-16 21:10no transcript—
Ys8Dix9G9wJJrv9njfKqsASimulation Run 2026-08-16 21:10no transcript—
gyBSSbMdCtbvGwmXMSvbhFSimulation Run 2026-08-16 21:10no transcript—
EAxwTKPKWHW3F98cYy6afuTest new prompt (Aug)no transcript—
hB8a5seUHYC8AbmWg3xV8mTest new prompt (Aug)no transcript—
iAeUNJYgGZQV3pxAhAo2mfTest new prompt (Aug)no transcript—
mryJ6JYpCNtD84uJcnFe9PTest new prompt (Aug)no transcript—
nfDHnLgBTcRHAEsjamKo9vTest new prompt (Aug)no transcript—
QxFxkCiwVPb7kZJbgwzKCSRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalating to a human.1x Red Beans & Rice; 1x Dr. Pepper
DYXGnwbSG9mX6sxDDQWAgeRBI Bakeoff 2026-07-24YESThe agent took the full order, confirmed it, and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich Large Combo (Red Beans and Ri
V4AXjeQ2E9c4ipwh7NkPTHRBI BakeoffYESAgent fully captured the revised order and directed customer to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
2wzUvrAtYnmdgaAhhs4xUSRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
LbcGGKn8wxTw4vEDNqFE9qSimulation Run 2026-07-20 23:03 (scratch)YESAgent captured the full order with modifications and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and

Combo offer after signature chicken

7/9 passed (78%)View in Coval →

Order three pieces of spicy signature chicken by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose mashed potatoes and a Coke.

SimulationBatchVerdictJudge noteFinal cart
WrsSZxTpDhbuYLf5giYFmwRBI BakeoffNOThe agent took the full order but never directed the customer to pull forward or to the next window.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
bg8hi6NJD6Wod2hr9DZ3C8Simulation Run 2026-08-16 21:10NOThe conversation shows order capture but lacks agent directing customer to pull forward or next window.1x 3 Piece Signature Chicken (Spicy)
Ak7eyms247gfUHBjc2vsUySimulation Run 2026-08-16 21:10no transcript—
MPST5gPQkcTCiRkL2vVuRDSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent completing the order or directing the customer to pull forward or the next window.1x 3 Piece Signature Chicken (Spicy)
TQToWnvJWJAm9vjNyqksBjSimulation Run 2026-08-16 21:10no transcript—
eH74iavo5dA6q5h9D837JkSimulation Run 2026-08-16 21:10no transcript—
fjLDZiPr6dp9nhbQnLBmCASimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent directing the customer to pull forward or the next window.1x 3 Piece Signature Chicken (Spicy)
gztMCp9Tdb3xuxzDxPcXXeSimulation Run 2026-08-16 21:10no transcript—
ikyyiQboEBah3ruigEASZASimulation Run 2026-08-16 21:10no transcript—
kRwoHJMx7GVuvbi9sqTt5qSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not show order completion or directing customer to pull forward/next window.1x 3 Piece Signature Chicken (Spicy)
BxStvSswBEUFyaysc8djZYTest new prompt (Aug)UNKNOWNThe transcript does not show the agent completing the order or directing the customer to pull forward/next window.empty
N33Tza2DSRYfzb7icsAZtWTest new prompt (Aug)UNKNOWNOrder was partially taken but no indication of completion or direction to pull forward was given.empty
NPuUyiSp6dz7hF447Ev9kHTest new prompt (Aug)UNKNOWNTranscript is incomplete; no confirmation or direction given to pull forward or next window.empty
iBSgG7tXTjXBMqZWLSXFjkTest new prompt (Aug)UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward or next window.empty
k2w6s37UfTPefRbwWL7wmnTest new prompt (Aug)UNKNOWNThe transcript does not show the agent taking the full order or directing the customer to pull forward or the next window.empty
7JpwYf9GhFEPUfQXe34PtJRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
R6AEsq3VAZdbYCVLKVBjFNRBI Bakeoff 2026-07-24 Pass 5YESThe agent captured the full order (3-piece spicy chicken combo with sides and drink) and directed the customer to pull forward without escalating.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
QtVgcHhqM6cpunWBrxNgN2RBI Bakeoff 2026-07-24YESThe agent fully captured the customer's order and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
LhkcaLSNNg3m9cccDpBef9RBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 3 Piece Signature Chicken (Spicy)
9M8yN9PVmYXDwy5p5gQtEBSimulation Run 2026-07-20 23:03 (scratch)YESAgent captured full order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
7Dt9ieiiL7vSSgsefP7gaFSimulation Run 2026-08-16 21:10YESAgent took full order of three spicy chicken pieces and confirmed no sides, then no escalation occurred.1x 3 Piece Signature Chicken (Spicy)
HjY8AyyXz68ZAo7Vn6UGqpSimulation Run 2026-08-17 01:07YESThe agent fully captured the order and directed the customer to pull forward without any escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed

Combo offer after sandwich

5/6 passed (83%)View in Coval →

Order one classic chicken sandwich by itself. Do not ask for a combo. If the agent offers to make it a combo, accept and choose Cajun fries and a Coke.

SimulationBatchVerdictJudge noteFinal cart
Cpins8avsExNfCLZG5RBiNRBI Bakeoff 2026-07-23NOAgent handed off the order to an employee instead of directing customer to pull forward.1x Classic Chicken Sandwich
4c47KMF4LEkEF3kbLHktnCSimulation Run 2026-08-16 21:10no transcript—
7zudumdZj8ENBYALZ77c6JSimulation Run 2026-08-16 21:10no transcript—
CQFHcCYzVMvos9FUKZxvvkSimulation Run 2026-08-16 21:10no transcript—
GtVGRmoY9uhCQpFXF2JiMsSimulation Run 2026-08-16 21:10no transcript—
L4jWAnJa3dCiBwUgie59fKSimulation Run 2026-08-16 21:10no transcript—
SaT6VEEaav8NUHru9KEo6ASimulation Run 2026-08-16 21:10no transcript—
Z3w5N9gK5qVC7xVSTkFAoASimulation Run 2026-08-16 21:10no transcript—
ZHqDAndovEGhwP2y9sVSymSimulation Run 2026-08-16 21:10no transcript—
dpaqPe4hPx4feq7y26G2jpSimulation Run 2026-08-16 21:10no transcript—
ku4RHWNxu22eNTeVeMXzxjSimulation Run 2026-08-16 21:10no transcript—
GAazE2C7sdnD3oKbo5QmYSSimulation Run 2026-08-17 01:07UNKNOWNThe conversation does not show the agent taking the full order or directing the customer to pull forward or the next window.empty
DqhthwFq8k3CcxGHNQTj5eTest new prompt (Aug)no transcript—
LJ2KV5VBriPJxXz4CX9UQgTest new prompt (Aug)no transcript—
dTjPYiXf9pNC295uWFcdKGTest new prompt (Aug)no transcript—
jjryCfm9Xbh3rUsULrEkeDTest new prompt (Aug)no transcript—
kEofSxdaNKEGdz4W9xyqHfTest new prompt (Aug)no transcript—
RryzyEwhKYH3wnQwnBBjuvRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully took the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
3X6Y5RPfac62m3tFHZuus5RBI Bakeoff 2026-07-24YESThe agent fully captured the order and told the customer to pull forward without escalating.1x Classic Chicken Sandwich
FwwvgkT7YTHp3faQL8uVGQRBI BakeoffYESThe agent took the full order and directed the customer to pull forward without escalating or bailing.1x Classic Chicken Sandwich
BjyHtJh4uWHjtnN6EhDv8URBI BakeoffYESThe agent fully captured the chicken sandwich order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
5V2SCuUVchRHVqRxPRT4zRSimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured the single sandwich order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich

UAT #42

5/6 passed (83%)View in Coval →

Can I get the Ghost Pepper Sandwich combo? Actually, change that to the regular chicken sandwich. And make it spicy.

SimulationBatchVerdictJudge noteFinal cart
7eWv2tggoLKZdtGYbhx5LtRBI BakeoffNOThe transcript does not show the agent directing the customer to pull forward or next window after taking the full order.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
2AbTuSDKhPQDknqPAqQcVnSimulation Run 2026-08-16 21:10no transcript—
DWfBob2govhA4Tf4DQnE8GSimulation Run 2026-08-16 21:10no transcript—
PLubQRdpZujqK2SRpWrPkFSimulation Run 2026-08-16 21:10no transcript—
QibKfgmM7dLcPSaQFzd2KCSimulation Run 2026-08-16 21:10no transcript—
QjkKdC8djKZxeQetpjpMYXSimulation Run 2026-08-16 21:10no transcript—
RTGVMBdVAUbQuyiwhbgA2sSimulation Run 2026-08-16 21:10no transcript—
T5yFbsNZEHDB9r2oxcSyY4Simulation Run 2026-08-16 21:10no transcript—
Zty8cceQNsAhUJWnxX7CFuSimulation Run 2026-08-16 21:10no transcript—
d3gpAMQDA8EHFsznujmiGhSimulation Run 2026-08-16 21:10no transcript—
d9zGSsEeG362T47HiD8V5PSimulation Run 2026-08-16 21:10no transcript—
Q5Z96beaCvemAiWUVWqsPBSimulation Run 2026-08-17 01:07UNKNOWNThe transcript only shows the customer speaking, without the agent's response or confirmation of order completion.empty
HuRXJBgtgCrBddqX9J7ogfTest new prompt (Aug)no transcript—
PF8e7iamZkBb7FVpdyZfTqTest new prompt (Aug)UNKNOWNThe transcript is incomplete and does not show the agent completing the order or directing to pull forward.empty
QAM2UjVYdf6TYaUHzQHCaaTest new prompt (Aug)no transcript—
aWZDRQQea9JjAEZfy7YPwHTest new prompt (Aug)no transcript—
itNG2L5zvjnHsYMpdFSEhVTest new prompt (Aug)no transcript—
kcBmfAcbKk7SKraYyLGnYCRBI Bakeoff 2026-07-23YESAgent took the full order and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, F
dVpsZcCgHMG76wKU4cwtmLRBI Bakeoff 2026-07-24 Pass 5YESThe agent took the full order and directed the customer to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
kpHV7T27G8btE75X35aX4nRBI Bakeoff 2026-07-24YESThe agent fully captured the order including modifications and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
LcVM7NJFthbvgsJKEsBDX3RBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
KWvqRNMnZ2PBJviLjrzggySimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured order, confirmed accuracy, and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C

UAT #69

5/6 passed (83%)View in Coval →

Do you have nuggets?

SimulationBatchVerdictJudge noteFinal cart
787rPLntnU4XCHHaFYiHKMRBI BakeoffNOAgent asked an employee to help with order verification, escalating to a human team member.1x 5 Piece Chicken Tenders Large Combo (Spicy, Mashed P
39XcV6VRLaeK6c4wY4wKiQSimulation Run 2026-08-16 21:10no transcript—
5jtp32QeZAaRYNm9qQHzhvSimulation Run 2026-08-16 21:10no transcript—
6rKj3w6YxyqdH5cWwpN69nSimulation Run 2026-08-16 21:10no transcript—
7zsT8UjytpfE3LaqX8qZ74Simulation Run 2026-08-16 21:10no transcript—
DuoWLjZ8ZU8CAJh5dU5RhQSimulation Run 2026-08-16 21:10no transcript—
Po2kAwo9nxQhteKHKouZk5Simulation Run 2026-08-16 21:10no transcript—
QqvGnPf77PNpGnLSLYUnPLSimulation Run 2026-08-16 21:10no transcript—
atZQcpkfw4o9dxfMdQrGoWSimulation Run 2026-08-16 21:10no transcript—
ggdfzJizYvoL4bWGABENbrSimulation Run 2026-08-16 21:10no transcript—
nwScFse5RhQYiU6RrrByPvSimulation Run 2026-08-16 21:10no transcript—
8efCPZQYvNywyauM6JnrWmSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not include any agent responses or order completion information.empty
JjeDv89RbrWyYkB8kqbLmCTest new prompt (Aug)no transcript—
PNBNnEgMqUqcoRUkbytqpwTest new prompt (Aug)no transcript—
daALmuKTR38hu8CznBa9B9Test new prompt (Aug)no transcript—
evgaG5u23iCjEJQhEfYGEATest new prompt (Aug)UNKNOWNTranscript does not include the agent taking order or directing the customer forward.empty
gZxUyXzpymYExuJw23ruTkTest new prompt (Aug)no transcript—
RySWCixivn7kmqgaamkyFtRBI Bakeoff 2026-07-23YESThe agent captured the full order and directed the customer to pull forward without escalating to a human.1x 5 Piece Chicken Tenders Large Combo (Spicy, Bayou Bu
cHAcoPwvBZ9PXVmuzzQVeARBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 3 Piece Chicken Tenders Regular Combo (Red Beans and
U33rVUKZgLfzr7X2FNMgAnRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Spicy, Bayou
D65BVWBsjTAkYKPwnvDRdARBI BakeoffYESAgent took full order details including modifications and directed customer to the window with no escalation.1x 8 Piece Chicken Tenders Family Meal (Spicy, Blackene
d9Gg76ocMDtxiFkN58xwDPSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Chicken Tenders Large Combo (Bayou Buffalo,

UAT #11

6/7 passed (86%)View in Coval →

I'll do the chicken sandwich by itself and a side of fries.

SimulationBatchVerdictJudge noteFinal cart
d7s7mK8kQx48dSFoH3RBLZSimulation Run 2026-08-17 01:07NOThe transcript does not show the agent directing the customer to pull forward or proceed to the next window after order completion.1x Classic Chicken Sandwich; 1x Cajun Fries
47oc7hpK4KzwVWM6C6HVrJSimulation Run 2026-08-16 21:10no transcript—
4pDiWyF4oyXYFMJiRwE2ocSimulation Run 2026-08-16 21:10no transcript—
6VwY99FJFKjAAXndnFFBoUSimulation Run 2026-08-16 21:10no transcript—
B8GpVa7VsX4AXb8wWG48EMSimulation Run 2026-08-16 21:10no transcript—
NdhqyJvm9Rr3tnnhkieHTXSimulation Run 2026-08-16 21:10no transcript—
RzfD8oGpJrNxeDdQ86PFd6Simulation Run 2026-08-16 21:10no transcript—
WbpmBj9DhH7CfXFT47Tcq5Simulation Run 2026-08-16 21:10no transcript—
eRQLNzPYwaNBpAuwCesyLgSimulation Run 2026-08-16 21:10no transcript—
gjVBbXKHQnXbnusmNi7pGuSimulation Run 2026-08-16 21:10no transcript—
nHTCvjqXZqjtUaWRzHVogxSimulation Run 2026-08-16 21:10no transcript—
Bw8EhZAwozGzUepSqhhC8PTest new prompt (Aug)no transcript—
LkhEk4ivYajubfYr2NeyzZTest new prompt (Aug)no transcript—
XXWVGA6zS2PBJzupWn5bRATest new prompt (Aug)no transcript—
a4tq9cuy8ufATDFRD4RGiYTest new prompt (Aug)no transcript—
iCTYaULKLa5AJpjJ3AMsoxTest new prompt (Aug)no transcript—
2xNPqRTynmeCNaKksQiGbkRBI Bakeoff 2026-07-23YESAgent fully captured the order (spicy chicken sandwich and fries) and directed customer to pull forward to the window without escalating.1x Spicy Chicken Sandwich; 1x Cajun Fries
Un7h3E32eciQQDiia6TTyGRBI Bakeoff 2026-07-24 Pass 5YESAgent captured full order and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries
mYvxwsPGocppc5yTDgVGMWRBI Bakeoff 2026-07-24YESAgent captured the full order, confirmed it with the customer, and directed them to pull forward without escalating.1x Spicy Chicken Sandwich; 1x Cajun Fries
GkDq7FMkf95Gi2VZ6vJzXkRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries
gAR5Ri2tRUY4UcKNau32TTRBI BakeoffYESThe agent took the full order (spicy chicken sandwich and fries) and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries
UhjCZgymGzjDbh2TtdquR4Simulation Run 2026-07-20 23:03 (scratch)YESOrder was fully captured (spicy chicken sandwich and fries), and the agent directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich; 1x Cajun Fries

UAT #8

6/7 passed (86%)View in Coval →

I'd like the 5-piece tenders combo, blackened and spicy, with cole slaw and a Coke.

SimulationBatchVerdictJudge noteFinal cart
hkkARPaCsqZFmiVu9NsidVRBI Bakeoff 2026-07-23NOThe agent escalated to a human team member multiple times for order confirmation assistance.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
25jYHU2NRxKJ5rMLLvboPjSimulation Run 2026-08-16 21:10no transcript—
6PeASU4bs4xErUBYm9w2BpSimulation Run 2026-08-16 21:10no transcript—
8dfqYqvq4h8HgKvd9UvxjySimulation Run 2026-08-16 21:10no transcript—
GV6C7M9RognKhX6m6TEoqkSimulation Run 2026-08-16 21:10no transcript—
UquhrhpTEgAx4hJ5vS3AkaSimulation Run 2026-08-16 21:10no transcript—
a5evymSBQxTrnSZ7RSbTPDSimulation Run 2026-08-16 21:10no transcript—
bXjj7X5995aXsqxGgiKQ5cSimulation Run 2026-08-16 21:10no transcript—
fj4ATjmp4iyMrun2GMpbhRSimulation Run 2026-08-16 21:10no transcript—
irbnhWQgprSUswsqw4Z4u7Simulation Run 2026-08-16 21:10no transcript—
kmVfnMxmSHsuEX8HRbTZSiSimulation Run 2026-08-16 21:10no transcript—
QwuqX2Gx7LhBeVGaoowSdMTest new prompt (Aug)no transcript—
UQEcehuns8QYgVYL6PsXQSTest new prompt (Aug)no transcript—
bLB8g59BeaqTqd3PYo4eugTest new prompt (Aug)no transcript—
id74f3QLGAjfG8t3voCdBxTest new prompt (Aug)no transcript—
oW8X5qCGJMVGHV9KbnAwKCTest new prompt (Aug)no transcript—
UXGR8CuXGZEPBtiYzKme6xRBI Bakeoff 2026-07-24 Pass 5YESAgent took full order details, confirmed accuracy, and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Spicy, Coleslaw
42xqLXpLBhaUGvHT8FEcdsRBI Bakeoff 2026-07-24YESThe agent took the full order, confirmed it with the customer, and instructed them to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Blackened, Spic
N92umA3HqZ2ba6JYiak6diRBI BakeoffYESThe agent confirmed the full order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Sp
X9SXYQK36dV6oo8AXTFxymRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole
RDL8zhEUrLf2zXEuBo4y7rSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Coleslaw, Coc
Cudx24cNmhgL8tb8qy5He4Simulation Run 2026-08-17 01:07YESThe agent fully captured the order and instructed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Spicy, Colesl

Alternative side offering

6/6 passed (100%)View in Coval →

I'd like the 3-piece signature chicken combo, spicy. I don't want fries. What other sides do you have?

SimulationBatchVerdictJudge noteFinal cart
2Vsu35DSFBShc9iQMzokLESimulation Run 2026-08-16 21:10no transcript—
39xPPvMhwGi9kqBKSBLNpwSimulation Run 2026-08-16 21:10no transcript—
AtsiFfdr7cZwV6xXGCBukVSimulation Run 2026-08-16 21:10no transcript—
CFL7bc2MPHRWQqfYmeiMUwSimulation Run 2026-08-16 21:10no transcript—
GAbP6ZaEsUhxHvgYq5UsXpSimulation Run 2026-08-16 21:10no transcript—
NEZBkqSLKK946Wm29zRfG5Simulation Run 2026-08-16 21:10no transcript—
SchaTQ4uurLuRLkyPVM6UnSimulation Run 2026-08-16 21:10no transcript—
iYgNxFSLoicJP7Pzxq6KGASimulation Run 2026-08-16 21:10no transcript—
kQccJLiFgp6sbaED8FeUfnSimulation Run 2026-08-16 21:10no transcript—
mqG2Qr29aynJFX6yGSiWkASimulation Run 2026-08-16 21:10no transcript—
PSMEQbK6k9T4KBLqza7JosSimulation Run 2026-08-17 01:07UNKNOWNThe transcript only shows the customer's order inquiry and no agent response or order completion details.empty
DQFhjir6eUD5NmscuCXgQKTest new prompt (Aug)no transcript—
JMDcEoauyaKyfbh4NUpth5Test new prompt (Aug)no transcript—
RFFbgnk4sjvKYEQf4yfX5tTest new prompt (Aug)no transcript—
aZ68uCVyVBESLQRnx4fJcgTest new prompt (Aug)no transcript—
e3Gc7y5GrSdpZzzQDJuetfTest new prompt (Aug)no transcript—
mKTxK26XgXvXgHJQJ6DtYjRBI Bakeoff 2026-07-23YESThe agent took the full order (3-piece spicy chicken combo with red beans and rice and sweet tea) and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
5TZeYs7Kd5jzGgaj45aSiDRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and instructed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
Be2zZM2nAuSSPUxFowKtadRBI Bakeoff 2026-07-24YESAgent fully captured order with all items confirmed and directed customer to pull forward to the next window without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
jRp7NEdjYXrrJc8MkemzUKRBI BakeoffYESThe agent fully captured the customer's order and directed them to pull forward without escalating.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
Je5neEmZj7oP3XoMoApCpeRBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
dPgCdtngNWFh9VctnCghDJSimulation Run 2026-07-20 23:03 (scratch)YESThe agent took the full order with modifications and directed the customer to pull forward without escalating.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red

Mid-order quantity change

7/7 passed (100%)View in Coval →

Start by ordering the 3-piece signature chicken combo, spicy, with mashed potatoes and a Coke. Before the order is finalized, change it to the 4-piece combo.

SimulationBatchVerdictJudge noteFinal cart
25QDzycGEGnnpwEsu62kHeSimulation Run 2026-08-16 21:10no transcript—
CWshFLarqnatLi32po3FLpSimulation Run 2026-08-16 21:10no transcript—
NqNQzJ4XBgpfrPDYtiyZN2Simulation Run 2026-08-16 21:10no transcript—
Un2aqGBKxrmb7eupT8oaZ5Simulation Run 2026-08-16 21:10no transcript—
YHSQgPcfXf7wHyEkMBWMYzSimulation Run 2026-08-16 21:10no transcript—
YfEqeh6DgaakH93QRraWpbSimulation Run 2026-08-16 21:10no transcript—
ZkttCdMDM5Q86MJdTSNDzSSimulation Run 2026-08-16 21:10no transcript—
jbjcUH34bJsaPYaMed2sfbSimulation Run 2026-08-16 21:10no transcript—
kMEyGZKK7on7mKmmBqTaGzSimulation Run 2026-08-16 21:10no transcript—
kh6PSfMKjbz6GvJKRxtFp5Simulation Run 2026-08-16 21:10no transcript—
A88iBoZL6coB8WmWbn3DChTest new prompt (Aug)no transcript—
Gcw5GpNN9xNAKcDbdp7wmNTest new prompt (Aug)no transcript—
cFY6CX5Tcy5rfnvLEoU5c7Test new prompt (Aug)no transcript—
e89G4N79yiXtSW355MGdGaTest new prompt (Aug)no transcript—
fjqb5hvPs7hGp7a2QVqe8KTest new prompt (Aug)no transcript—
Gq2syu9k5ZcoWMNzFRKr88RBI Bakeoff 2026-07-23YESAgent fully captured the order and directed the customer to pull forward without escalating.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
aQ9nSQ9p4Cpv9MBhrZGAboRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
USgmv54CCCLAQRMYbfj4GPRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
izHmokGdaBjPoLBpiZnwWDRBI BakeoffYESThe agent fully captured the order and clearly directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
K8VavY95GhpWtGFx9YhFDjRBI BakeoffYESAgent took full order, confirmed it twice, and directed customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
9uUV85q5RAoLybK7GagTpFSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Large Combo (Spicy, Mashed
7siXpvxQH9MGoF58AmNECRSimulation Run 2026-08-17 01:07YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash

UAT #1

7/7 passed (100%)View in Coval →

One Ghost Pepper Sandwich, no combo.

SimulationBatchVerdictJudge noteFinal cart
22kpUQL6aU8DAcXPCdyqhXSimulation Run 2026-08-16 21:10no transcript—
467iMkDxowGuSee5Vn9VQ6Simulation Run 2026-08-16 21:10no transcript—
6CbHpoJVUpkxNNF7KY6e95Simulation Run 2026-08-16 21:10no transcript—
6h5zRs5xXkMHYe3kHXpndYSimulation Run 2026-08-16 21:10no transcript—
8EQkDQU2D3YfH3qUcQ7VHJSimulation Run 2026-08-16 21:10no transcript—
CrBoYGzfPELAMkvWxudJwhSimulation Run 2026-08-16 21:10no transcript—
Der56QBbwmonR2nkZZDpVdSimulation Run 2026-08-16 21:10no transcript—
J4uzp96rGWoG4MPtcUcDPFSimulation Run 2026-08-16 21:10no transcript—
KFot2mhY55YV3sCeMzUogTSimulation Run 2026-08-16 21:10no transcript—
eVHT8BpuZLgBg3CKVVgF6WSimulation Run 2026-08-16 21:10no transcript—
2Y7naMtbKt8gGPT4JXJ9ArTest new prompt (Aug)no transcript—
7ikVzb5iDAw9BUAVEXitW8Test new prompt (Aug)no transcript—
BAyELiyCdVwUyWVauN88TMTest new prompt (Aug)no transcript—
CmxMBZCUaQ9KuvMw4pPsupTest new prompt (Aug)no transcript—
dpup5BAj2bsnr4G4fwj6atTest new prompt (Aug)no transcript—
9GY5gcZyyXypcDTNYST8RzRBI Bakeoff 2026-07-23YESThe agent took the full order of one Spicy Chicken Sandwich and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
Zx7uFFAf9wRc4k7Z9p3TrwRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
T7UXGHuHKvqFXbHpuZvWVMRBI Bakeoff 2026-07-24YESThe agent captured the full order (Spicy Chicken Sandwich) and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
SagfnTweXUrwmZq8M5UERERBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Honey BBQ Chicken Sandwich
c2rWw7BGo2wj6KxQDmtqnXRBI BakeoffYESAgent confirmed the full order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
RV2Md2L3MDeQ5tZzyPgtfGSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the customer's order and instructed them to pull forward without escalating.1x Spicy Chicken Sandwich
TZJFzdcjNmiqrVJAqtcDQHSimulation Run 2026-08-17 01:07YESThe agent fully captured the order and told the customer to pull forward without escalation.1x Spicy Chicken Sandwich

UAT #29

6/6 passed (100%)View in Coval →

I'll do the 12-piece family meal with all dark meat, spicy, Cajun fries and cole slaw, and two Sprites.

SimulationBatchVerdictJudge noteFinal cart
4t3HtqaLEaBvMmsEcENdobSimulation Run 2026-08-16 21:10no transcript—
59gZDmY4DpJdDenFpjPwP2Simulation Run 2026-08-16 21:10no transcript—
CJn64Vf3d8ewxdgFWS3T6zSimulation Run 2026-08-16 21:10no transcript—
LncdzSboPWxbmEH87JcxgwSimulation Run 2026-08-16 21:10no transcript—
c6WiGiszNXv2Lzxevj7r27Simulation Run 2026-08-16 21:10no transcript—
crVEDBkrTSTEjBYe342ueqSimulation Run 2026-08-16 21:10no transcript—
dqqgn7rwEbzvHCAnJbSjDjSimulation Run 2026-08-16 21:10no transcript—
jtfBjf9tnXDMxRqGw6CEXZSimulation Run 2026-08-16 21:10no transcript—
mNniwbGwX82cYthmzmxn4LSimulation Run 2026-08-16 21:10no transcript—
nNnhkZBFmnDMrcP98742JySimulation Run 2026-08-16 21:10no transcript—
fHgychzWp8bH4fAk2bSzKMSimulation Run 2026-08-17 01:07UNKNOWNThe transcript contains only the customer's order, no agent response or direction to the next window.empty
4aSDmzEBGaY5dNJFkpy8KQTest new prompt (Aug)no transcript—
Kx3uMgYdyz2NvpFPAxaibnTest new prompt (Aug)no transcript—
MViH5vnDJezhBBcdLYVRZFTest new prompt (Aug)no transcript—
U8qiqpP94yHsvGyb3XULRsTest new prompt (Aug)no transcript—
bitB2WTcjqRrCa9Mi4x6oTTest new prompt (Aug)no transcript—
LmXMZEpjwesEKSBdzb977iRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
eQBVLkWCW2KNLSjbN6A8o7RBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
RVFoVXJPaHBZQcnnc6dwWcRBI Bakeoff 2026-07-24YESThe agent fully captured the order and instructed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
dqudRFFPRe8GAziwuJmuLcRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
UHjxsoT65Bvo6JSFgJbEUjRBI BakeoffYESAgent captured full order, confirmed it with customer, and directed customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
CoUizaN2NQimQwkVMhKtqMSimulation Run 2026-07-20 23:03 (scratch)YESAgent captured full order, confirmed with customer, and directed to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S

UAT #36

6/6 passed (100%)View in Coval →

I'll take the 3-piece chicken combo, spicy, add a pie - make it the strawberry - and a premium strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
GxPkNn2usbGhwhTVfWFf78Simulation Run 2026-08-16 21:10no transcript—
LmJx3J4fBbBAqmUAMSy2B5Simulation Run 2026-08-16 21:10no transcript—
Qo4cBHXvq9tPGM5G95HcxGSimulation Run 2026-08-16 21:10no transcript—
ThV3RVxFoznC8Hjf46WAgcSimulation Run 2026-08-16 21:10no transcript—
WWmV2SNvwXiE6QGd78reLWSimulation Run 2026-08-16 21:10no transcript—
XcQcWJkWyhpnPVQcR5C9DxSimulation Run 2026-08-16 21:10no transcript—
ZXWHz6YemwDvtu8gDwNpENSimulation Run 2026-08-16 21:10no transcript—
dkZYvQ6wUXmpQ6ydLJifZsSimulation Run 2026-08-16 21:10no transcript—
grd7zM4EsnY8aAftJKjE6JSimulation Run 2026-08-16 21:10no transcript—
mNq8WqzPPA4HDyzfV4CEqKSimulation Run 2026-08-16 21:10no transcript—
JEF8NQqrUPiPGy7xxP5PopSimulation Run 2026-08-17 01:07UNKNOWNTranscript does not show agent interaction or order completion steps.empty
3bbag2bHX7JAKRb9QtEg9KTest new prompt (Aug)no transcript—
7amdcbE82uxmAEoCPAeLBbTest new prompt (Aug)no transcript—
aKPvCF8x83KTAKBZFF2vGBTest new prompt (Aug)no transcript—
mRWxKsdJFeStBoPeLjbpbcTest new prompt (Aug)no transcript—
nK5bFQsArcjpxgJqxr2PXkTest new prompt (Aug)no transcript—
6Y8kNd8gsiACoGWe8xbMsvRBI Bakeoff 2026-07-23YESAgent fully captured the order including combo, pie, drink, side, and honey; directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
U27KJ4iKwGgKQ9xQtnAhPgRBI Bakeoff 2026-07-24 Pass 5YESThe agent captured the full order and directed the customer to pull forward without escalating or handing off.1x 3 Piece Signature Chicken Regular Combo (Spicy, Caju
ZcjVhynLjZXjEhMS8zgothRBI Bakeoff 2026-07-24YESThe agent fully took the customer's order, confirmed it, and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Caju
UhYdiaDRxzPVsyR8vYuZKcRBI BakeoffYESAgent took full order, confirmed it, and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Caju
TujGNy8iRb2P8XkbML7PXtRBI BakeoffYESThe agent fully captured the order including all items and instructed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz
LP3RasSPwszJJacVBqakZ3Simulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order, confirmed it with the customer, and directed them to the next window without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz

UAT #64

6/6 passed (100%)View in Coval →

Can I have a Cajun Rice please?

SimulationBatchVerdictJudge noteFinal cart
2hj4DurMRzGaKEKS5f7kypSimulation Run 2026-08-16 21:10no transcript—
6EVggw3KAGmJBQZ8ZV8zZ4Simulation Run 2026-08-16 21:10no transcript—
8GWtig7kFxPKV5DfY8TYyaSimulation Run 2026-08-16 21:10no transcript—
Bgqcp97Rtt6A82pMAsBi4ZSimulation Run 2026-08-16 21:10no transcript—
Gvj93hGfkiQEmfkXECTb3TSimulation Run 2026-08-16 21:10no transcript—
Jv2Hks47fcJTsfCyJR2DwsSimulation Run 2026-08-16 21:10no transcript—
Q77bbBPPLtrBhQ5JiNgYFRSimulation Run 2026-08-16 21:10no transcript—
RQUmmXEosyjSCQ9JeDRGV5Simulation Run 2026-08-16 21:10no transcript—
SZLEk2avUVyv9ggXWqXNmmSimulation Run 2026-08-16 21:10no transcript—
iFBmDdaSNk6RBDSjs96mNRSimulation Run 2026-08-16 21:10no transcript—
oG8JXudFpkP8We2HUuSBjMSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show any agent involvement, order completion, or directing customer to pull forward.empty
4byqXQF2oV5FhYgB9Q3EBSTest new prompt (Aug)no transcript—
agWWARfiaqQm922oFcpRigTest new prompt (Aug)no transcript—
bRZeu8fSBAUV3mbLeqB2PBTest new prompt (Aug)no transcript—
ewdCyrDa9xn6nANdusw5e4Test new prompt (Aug)no transcript—
jJLpgrZYtwsHtCSJWeR2F6Test new prompt (Aug)no transcript—
cF6ZPqdnvinNtNtRxTbbaaRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Red Beans & Rice; 1x Mashed Potatoes with Cajun Grav
hgyuPP8KDqJJEsKMvESaU3RBI Bakeoff 2026-07-24 Pass 5YESThe agent took the full order (large Red Beans and Rice) and told the customer to pull forward without escalating or handing off.1x Red Beans & Rice
VgYhUwitqqw9P598U7DTZ6RBI Bakeoff 2026-07-24YESThe agent fully captured the customer's order and directed them to pull forward to the window without escalation.1x Red Beans & Rice
iq3YZ5keVVpMYJ658SihtcRBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without escalation.1x Red Beans & Rice
LLzMdcDVCmG6BcXPxriZxvRBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without escalation.1x Red Beans & Rice; 1x Biscuit
9rW5fUg3Wz3oNCUbNFoBZgSimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured the order and directed the customer to pull forward without escalating.1x Red Beans & Rice; 2x Biscuit

UAT #9

6/6 passed (100%)View in Coval →

One bacon and cheese sandwich combo, large, with fries and strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
3S2ueXwRVVXJZSYDLkU5pjSimulation Run 2026-08-16 21:10no transcript—
74YA7qgnfFmxXPmFFWA7AMSimulation Run 2026-08-16 21:10no transcript—
8HiLM3iu5ecDYBWKkqbanfSimulation Run 2026-08-16 21:10no transcript—
Gt6GQgN3qcbXfEELuCZNBCSimulation Run 2026-08-16 21:10no transcript—
MTS5EqVSypNmwZaCnCa9q9Simulation Run 2026-08-16 21:10no transcript—
PDkABSf8G5N87wzNC9eAYrSimulation Run 2026-08-16 21:10no transcript—
YLqk4iFWfagymmhpvxtoRYSimulation Run 2026-08-16 21:10no transcript—
buPyCcDtR3Bw5czomSDuWkSimulation Run 2026-08-16 21:10no transcript—
dySJjsJbGaRetzm5StoUV4Simulation Run 2026-08-16 21:10no transcript—
nCQQA7CHKwWPRz5EidnPpeSimulation Run 2026-08-16 21:10no transcript—
WqPdXL5U9BqfVVMNgVoYMjSimulation Run 2026-08-17 01:07UNKNOWNTranscript does not show the agent confirming the full order or directing the customer to pull forward/next window.empty
EDZa3Zd9kg88vvGkVLxY2vTest new prompt (Aug)no transcript—
JH2FHJfFeX68RmWe3ftyoSTest new prompt (Aug)no transcript—
QCZo7fWerkBbnmaP6Mn9M5Test new prompt (Aug)no transcript—
QoLPbCMXvFJU32SxM8yvpzTest new prompt (Aug)no transcript—
YWmwUq2kPHQx3Bj3XjuptrTest new prompt (Aug)no transcript—
4NcrkgtUAqTb8yN7KVibzTRBI Bakeoff 2026-07-23YESThe agent fully captured the customer's order and directed them to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
kvhusQXaKEu9JdvLmomJH8RBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured order and directed customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
ZBLwDLgPNxVAxjYFCwjN9VRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
ehbP4jDvaiR2yBbQprfk36RBI BakeoffYESThe agent captured the full order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
bRpmDGFoq7ytCpgoMukVXTRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
Xf72ckZgtHD75HXJMQV7BuSimulation Run 2026-07-20 23:03 (scratch)YESAgent confirmed full order and directed customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo