Speak naturally and conversationally like a real drive-thru customer. Stay in character and only order/respond as a customer would. You speak English with a Hispanic/Latino (Mexican-American) accent; English may be your second language.
Test case names jump to that scenario's conversations below.
Failures first within each scenario. Simulation IDs open the transcript in Coval. The judge note is Coval's written reason for the Completion verdict.
I'd like the 3-piece signature chicken combo, spicy. I don't want fries. What other sides do you have?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
PcqdumCD7ebHqzQX8RnxCM | RBI Bakeoff 2026-07-23 | NO | The agent escalated to a human team member with 'An employee will assist you.' | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
9YRkLvHYRBJFngarQgcUUq | RBI Bakeoff 2026-07-24 Pass 5 | NO | The agent escalated to a human by saying 'An employee will assist you.' after order confirmation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
EtZgDuXefayU2Yx5bhKArC | RBI Bakeoff 2026-07-24 | NO | Agent escalated to a human team member for order verification before completion. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
Mh4JrSWLRRkWrj2uNeEKz8 | RBI Bakeoff | NO | Agent escalated to a human and did not direct customer to pull forward after taking order. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
HdbpxvPPghx23pJ7Jywfxc | RBI Bakeoff | NO | Agent confirmed order but escalated to human when unable to read order back to customer. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
53rJrHmmgvSnhMYre7ptib | Simulation Run 2026-07-20 23:03 (scratch) | NO | Agent said order was incorrect and said 'I'll get an employee', escalating to a human, before directing to pull forward. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Red |
Can I get the ghost pepper sandwich combo, swap the fries for red beans & rice, and a Dr Pepper?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
P8bSLwf2ySSbvmrpPUgfNe | RBI Bakeoff 2026-07-23 | NO | The agent escalated the order to a human employee instead of directing the customer to pull forward. The order was handed off. | empty |
NRGX6wbqQeCRa8PXEpVNGM | RBI Bakeoff 2026-07-24 Pass 5 | NO | The agent did not direct the customer to pull forward but escalated to an employee for assistance. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
ePPUvBJRCDr8GdVSx5mcSS | RBI Bakeoff 2026-07-24 | NO | Agent escalated to a human team member instead of directing customer to next window. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
RMz8UL6KWxRKm5wFa7YqBv | RBI Bakeoff | NO | Agent escalated to a human team member by stating an employee will assist the customer repeatedly. | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
QgYXeANSjaxZdN4oEurE8T | RBI Bakeoff | NO | Agent escalated to a human team member by saying 'An employee will assist you.' | 1x Spicy Chicken Sandwich Regular Combo (Red Beans and |
W5SDL4XfrRP3gskVPZ3djw | Simulation Run 2026-07-20 23:03 (scratch) | NO | The agent did not direct the customer to pull forward or the next window but escalated to an employee for assistance. | 1x Classic Chicken Sandwich Regular Combo (Red Beans an |
Order five classic tenders by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose cole slaw and a Sprite.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
TzPAFksD8Yf4BHjpWzkhCd | RBI Bakeoff 2026-07-23 | NO | The agent escalated to an employee to verify the order instead of completing it themselves. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
9AmPAFFF77Tgsj9AUHKiwH | RBI Bakeoff 2026-07-24 | NO | Agent confirmed the order but the items shown included a combo dinner, not just tenders alone. | 1x 5 Piece Chicken Tenders Dinner (Blackened Ranch, Swe |
ZBLBgDuuU9cgiX38DcLGsJ | RBI Bakeoff | NO | Agent escalated to a human by saying an employee will assist the customer. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
YjJP6rfLhzTCmqkxwh7jui | RBI Bakeoff | NO | The agent said 'Employee will assist you,' indicating escalation to a human team member. | 1x 5 Piece Chicken Tenders Dinner (Classic, Blackened R |
JvEpsQaxN8XFxnVbcNfThb | Simulation Run 2026-07-20 23:03 (scratch) | NO | The agent escalated to a human multiple times instead of directing the customer to the next window. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
h22Togn8vPtSozrD2xMMFV | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent took the full order, confirmed it twice, and directed the customer to pull forward with no escalation. | 1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S |
Give me the chicken wrap bundle with a mango lemonade.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
imhymrrgfp2yXEocswZpFq | RBI Bakeoff 2026-07-23 | NO | Agent handed off to a human employee for order verification and did not direct customer to the next window. | 1x Wraps Bundle (Spicy Wrap, Chilled Mango Cane Sweeeet |
Uf8TgTqzNTzqPm8i85QCTZ | RBI Bakeoff 2026-07-24 Pass 5 | NO | The agent escalated to a human team member to help with order verification. | 1x Classic Wrap Regular Combo |
SteKiA4YFhUTw8q4Pg8WLy | RBI Bakeoff 2026-07-24 | NO | The agent escalated to a human employee to help the customer verify the order. | 1x Wraps Bundle (Classic Wrap, Spicy Wrap, Chilled Mang |
LF3uBCaLVSprakLXAEaZbS | RBI Bakeoff | NO | The agent escalated to a human by saying 'I'll get an employee to help you.' | 1x Classic Wrap Regular Combo (Classic, Chilled Mango C |
gFFKUCk8iBTEBPeB9PkoK2 | Simulation Run 2026-07-20 23:03 (scratch) | NO | The agent escalated to a human team member instead of directing the customer forward. | 1x Classic Wrap |
DB9Ehf8roa57m5gTrf7ETb | RBI Bakeoff | YES | The agent fully captured the customer's order and directed them to pull forward without escalation. | 1x Blackened Ranch Sauce; 1x Frozen Mango Cane Sweeeet |
One bacon and cheese sandwich combo, large, with fries and strawberry lemonade.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
Hp8ZY9dKTZ6bCJq4rtTMhs | RBI Bakeoff 2026-07-24 Pass 5 | NO | The agent handed off to an employee multiple times instead of directing customer to next window. | 1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C |
jXxexMKwPRZH3gsDWWWpPL | RBI Bakeoff 2026-07-24 | NO | Agent escalated to a human team member instead of sending the customer forward directly. | 1x Classic Bacon & Cheese Chicken Sandwich Large Combo |
kc6zGK3sugeqJWgcy56ijw | RBI Bakeoff | NO | The agent escalated to a human employee for order confirmation multiple times instead of directing the customer to the next window. | 1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C |
EA8kCDWmqYTZSEkHCB9CkU | RBI Bakeoff | NO | Agent said 'An employee will assist you,' indicating escalation to a human team member. | 1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C |
Z8PGksrTb7G4LiwCMsf2k4 | Simulation Run 2026-07-20 23:03 (scratch) | NO | Agent escalated to a human team member instead of directing customer forward after full order. | 1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C |
Xd2xdWAwX3ktTHYejob4Wm | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the order and told the customer to pull forward without escalation. | 1x Spicy Bacon & Cheese Chicken Sandwich Large Combo (C |
I'll do the 12-piece family meal with all dark meat, spicy, Cajun fries and cole slaw, and two Sprites.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
o9YSWrseixTAJv4CHSpRs6 | RBI Bakeoff 2026-07-24 | NO | Agent escalated to a human team member instead of directing customer to the next window. | 1x 12 Piece Signature Chicken Family Meal (Spicy, Dark |
QmL3kths2eNuEQLtWyrr5s | RBI Bakeoff | NO | The agent said 'An employee will assist you,' indicating an escalation to a human team member. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
ajVXLjSYvZu9Fz4k2uxso4 | RBI Bakeoff | NO | Agent escalated to a human employee instead of directing customer to next window after order. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
B64Mu9SPLBomiNnruQDBVX | Simulation Run 2026-07-20 23:03 (scratch) | NO | Agent failed to read back order and stated an employee would assist, indicating escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
F538nf5MTQH7AvVb63rchF | RBI Bakeoff 2026-07-23 | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
6sUQMpy9cfu5WRaePzf7x7 | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 12 Piece Signature Chicken Family Meal (Dark Meat, S |
I'd like the 5-piece tenders combo, blackened and spicy, with cole slaw and a Coke.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
5iZvibFE8hdVKSEAJS75Kh | RBI Bakeoff 2026-07-23 | NO | Agent escalated the order to a human team member instead of sending the customer forward themselves. | 1x 5 Piece Chicken Tenders Large Combo (Blackened, Cole |
QxJZcw8ZcFGhBPHLHt5q7i | RBI Bakeoff 2026-07-24 Pass 5 | NO | Agent said 'An employee will assist you,' signaling escalation to a human after taking the order. | 1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co |
CXT2vtwwmbCPGYLoHkC65V | RBI Bakeoff | NO | Agent escalated to a human team member to help verify the order before payment. | 1x 5 Piece Chicken Tenders Large Combo (Coleslaw, Mashe |
Q3c3eLvKiVkiBbeTrcM8zu | RBI Bakeoff | NO | Agent failed to read back order and escalated to an employee for assistance, not sending customer forward. | 1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co |
UHEsokKZH4UxXGvzCgix2e | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalation. | 1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co |
6jqK4zRr5HjJogL4XAfr3m | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent captured full order details and instructed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Coleslaw |
Order one classic chicken sandwich by itself. Do not ask for a combo. If the agent offers to make it a combo, accept and choose Cajun fries and a Coke.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
RuTtQrmmLf27c3v4YWyL3b | RBI Bakeoff 2026-07-23 | NO | Agent escalated to a human team member instead of completing order and directing customer forward. | 1x Classic Chicken Sandwich Large Combo (Cajun Fries, L |
UKjchXdhZm4UH3uuNCGWfh | RBI Bakeoff 2026-07-24 Pass 5 | NO | The agent escalated the customer to a human employee instead of directing them to the next window. | 1x Classic Chicken Sandwich Large Combo (Cajun Fries, L |
AoaPp5jeYbGw4XSGvyAD8u | RBI Bakeoff 2026-07-24 | NO | The agent escalated to a human team member instead of directing the customer to pull forward or the next window. | 1x 1 Piece Custom Signature Chicken (Classic); 1x Class |
YcLDSvH5KBpHeQs25rGWXM | RBI Bakeoff | YES | Agent fully captured the order and directed the customer to pull forward without escalating. | 1x Classic Chicken Sandwich |
jFnor9XeE3xXcSUKjMfqrP | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Classic Chicken Sandwich Regular Combo (Cajun Fries, |
NQ45RABnHy5RzA6VXHRqrh | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent fully captured the order then directed customer to pull forward without escalation. | 1x Classic Chicken Sandwich |
Order one regular bacon and cheese sandwich by itself. Do not ask for a combo or a large. If the agent first offers to make it a regular combo, accept with fries and a Coke, then accept a subsequent l
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
JWpHuC8G9f7gYG7y3Ct7vt | RBI Bakeoff 2026-07-23 | NO | Agent escalated to an employee instead of directing customer to next window. | 1x Bacon & Cheese Chicken Sandwich Dinner |
maH8mLvrMVCpHFY5tzppQv | RBI Bakeoff 2026-07-24 | NO | Agent ended by saying 'An employee will assist you', indicating escalation to a human team member. | 1x Classic Bacon & Cheese Chicken Sandwich |
A7nhVHUSUEdk3aLMVcE3yP | Simulation Run 2026-07-20 23:03 (scratch) | NO | Agent confirmed order but repeatedly directed customer to an employee, indicating escalation to a human. | 1x Classic Bacon & Cheese Chicken Sandwich |
7yM3SeJiVdwsJiF4cHYGFx | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Bacon & Cheese Chicken Sandwich Dinner |
HuN5Gt9MBGXxZbUhnu3QjR | RBI Bakeoff | YES | Agent captured full order of one classic bacon and cheese chicken sandwich and told customer to check the screen without escalating. | 1x Classic Bacon & Cheese Chicken Sandwich |
3XmDTZuAHf6USZpGRWUyPU | RBI Bakeoff | YES | Agent confirmed the full order and directed the customer to pull forward without escalation. | 1x Classic Bacon & Cheese Chicken Sandwich |
One Ghost Pepper Sandwich, no combo.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
2VnSDr8hjGzG52bK7GbNus | RBI Bakeoff | NO | The agent did not direct the customer to pull forward or the next window, instead said an employee will assist you (escalation). | empty |
FoZpDqPjUDEEP52h3TdVT7 | RBI Bakeoff | NO | The agent did not complete the order or direct the customer to the next window; they escalated by saying an employee will assist. | empty |
JvaMeHfQhSq5eUANsrh2WX | RBI Bakeoff 2026-07-23 | YES | Agent took full order of classic chicken sandwich and directed customer to pull forward without escalation. | 1x Classic Chicken Sandwich |
af5kP4HPc7jXEiiw8Aarzs | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent captured full order and directed customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
4uBVs6QZMLrZgvsQvr9Vns | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the order for the spicy chicken sandwich and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
dfEd8jVZddEBGqQKzm3qeB | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent captured the full order (Spicy Chicken Sandwich) and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich |
I'll do the chicken sandwich by itself and a side of fries.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
eaTcpw3wqYbZCRM4GZi6ka | RBI Bakeoff 2026-07-23 | NO | Agent escalated to a human by saying an employee will assist customer, failing to complete order and direct forward. | 1x Classic Chicken Sandwich; 1x Cajun Fries |
gkr7vyP2V7yPeGujgvFoyP | Simulation Run 2026-07-20 23:03 (scratch) | NO | Agent escalated to a human by stating 'An employee will assist you.' | 1x Classic Chicken Sandwich; 1x Cajun Fries |
EYWAgg6LcxeC8EbZ9rKeb7 | RBI Bakeoff 2026-07-24 Pass 5 | YES | Agent captured the full order and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries) |
WnUnANFHUw5cWeDkDauCfX | RBI Bakeoff 2026-07-24 | YES | Agent captured full order and directed customer to pull forward without escalation. | 1x Classic Chicken Sandwich; 1x Cajun Fries |
ZepTZmJKZZ2V5B2efZDjJa | RBI Bakeoff | YES | Agent fully captured the order and directed the customer to pull forward without escalating. | 1x Classic Chicken Sandwich; 1x Cajun Fries |
6xJAgK5aVAykpk6RBm2Mr5 | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Classic Chicken Sandwich; 1x Cajun Fries |
I'll take the 3-piece chicken combo, spicy, add a pie - make it the strawberry - and a premium strawberry lemonade.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
WacTafaXqzoAJKNzseaDNZ | RBI Bakeoff 2026-07-23 | NO | Agent escalated to a human employee rather than directing the customer to pull forward or the next window after order completion. | 1x 3 Piece Signature Chicken Large Combo (Spicy, Frozen |
9hKZYye4yrEdJdMXP4mLGd | RBI Bakeoff | NO | The agent escalated to a human team member instead of directing the customer to the next window. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
Qz3YNkXENYXUWgXDpW4gWq | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent captured the full order, confirmed all items multiple times, and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil |
2Ab5uF7oMyQNAUfTCWxsdw | RBI Bakeoff 2026-07-24 | YES | The agent fully captured the customer's order and directed them to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
AZfYrsgDNVUFXnv5dryAaX | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
MHZGTFgsyWrTHL3V3YFkdj | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent took the full order and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz |
Start by ordering the 3-piece signature chicken combo, spicy, with mashed potatoes and a Coke. Before the order is finalized, change it to the 4-piece combo.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
Lp9GjC3s76QDdHMvMp6B2j | RBI Bakeoff | NO | The agent escalated to a human team member by stating an employee would assist the customer. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
XKHSjpbBNoR6Vcbz3R47eQ | RBI Bakeoff 2026-07-23 | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
btukq3VPKKPqAq4jGnzk8J | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent captured the full order and directed the customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
Sexda7WBSfkLHLf6XgJdVk | RBI Bakeoff 2026-07-24 | YES | Agent took full order with modifications and directed customer to pull forward without escalation. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
d3Ak4osqVhN4nBSDmfXaZq | RBI Bakeoff | YES | The agent took the full order and directed the customer to pull forward without escalating to a human. | 1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash |
eeetUxssa8bfRpReLS96KL | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the customer's order and directed them to pull forward without escalation. | 1x 4 Piece Signature Chicken Large Combo (Spicy, Mashed |
Can I get the Ghost Pepper Sandwich combo? Actually, change that to the regular chicken sandwich. And make it spicy.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
hBf6GkghocFPSKzrA4Ezss | RBI Bakeoff 2026-07-24 Pass 5 | NO | Agent did not direct customer to pull forward or next window; instead, agent said an employee will assist. | 1x Spicy Chicken Sandwich Regular Combo (Frozen Mango C |
EhrWL6MEBEBkkQLBsKKnRU | RBI Bakeoff 2026-07-23 | YES | Agent fully captured the order and directed the customer to pull forward without escalating. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S |
5E43DJKAUSrERVoieihTKw | RBI Bakeoff 2026-07-24 | YES | The agent took the full order (spicy chicken sandwich combo, fries, sweet tea) and directed the customer to pull forward without escalation. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, U |
Pz6TD5nUbzMSoGmPpMoHcs | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalating. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
nn2FH6pSiHUTJLjHVPFkXt | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalating. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
HrbnBFxCRPBDRunRnXjbvj | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the customer's order and directed them to pull forward without escalating. | 1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C |
Do you have nuggets?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
nzyGRsFh5cUaT4VrSEPabb | RBI Bakeoff 2026-07-24 Pass 5 | NO | Agent failed to read back the order and escalated to a human team member for assistance. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Cajun Fr |
hzKirj5r5ejFFjLhm23txC | RBI Bakeoff 2026-07-23 | YES | The agent captured the full order and directed the customer to pull forward without escalation. | 1x 3 Piece Chicken Tenders Regular Combo (Cajun Fries, |
Xa3RBnwMuGt6ee5X9FthrA | RBI Bakeoff 2026-07-24 | YES | Agent fully took order, confirmed it, and directed the customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Cajun Fr |
RkCgrPHJzBFhkPZ36wZBXA | RBI Bakeoff | YES | Agent captured full order details and directed customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Chilled |
Bf4VhSjmL98Y6BMjcAUvKG | RBI Bakeoff | YES | Agent captured full order details and directed customer to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Cajun Fries, Ma |
mEe9VGgGdwFBTWsbjmUuWT | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent captured the full order, confirmed it with the customer, and directed them to pull forward without escalation. | 1x 5 Piece Chicken Tenders Large Combo (Spicy, Cajun Fr |
Order three pieces of spicy signature chicken by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose mashed potatoes and a Coke.
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
PoQ8vqCvbzQoNPQUc5tTK5 | RBI Bakeoff 2026-07-23 | YES | The agent captured the full order and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
4k5ReHQgPYbeHZMyk3WRj7 | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent captured the full order and directed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken (Spicy) |
bdunCe7H6eWdaHnHnSwkBb | RBI Bakeoff 2026-07-24 | YES | Agent captured full order and directed customer to pull forward without escalation. | 1x 3 Piece Signature Chicken (Spicy) |
kyugSNhTsYadSLzW45yehq | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalating. | 1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed |
HNuF6hzVa37DNo6NhF6wYG | RBI Bakeoff | YES | The agent took the full order and instructed the customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash |
hqcFtSDgEmrDHFR2R4Cb7i | Simulation Run 2026-07-20 23:03 (scratch) | YES | Agent captured full order details and directed customer to pull forward without escalation. | 1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed |
Can I have a Cajun Rice please?
| Simulation | Batch | Verdict | Judge note | Final cart |
|---|---|---|---|---|
H7xqAqxANbCSMMMtdyd6Pv | RBI Bakeoff 2026-07-23 | YES | Agent fully captured order of red beans and rice plus Sprite and directed customer to pull forward without escalation. | 1x Red Beans & Rice; 1x Sprite |
fGV8TzvyGwyeNYb2i5pYPZ | RBI Bakeoff 2026-07-24 Pass 5 | YES | The agent fully captured the order (regular red beans and rice) and directed the customer to pull forward without escalation. | 1x Red Beans & Rice |
DBgqQr3VEzdrXdzeHfUDFn | RBI Bakeoff 2026-07-24 | YES | Agent fully captured the order and directed the customer to pull forward without escalation. | 1x Red Beans & Rice |
HYvq6BMnbdedMVeQKCUCw8 | RBI Bakeoff | YES | Agent fully captured the order and directed the customer to pull forward without escalating or handing off. | 1x Red Beans & Rice |
ab87t2asMcRWx6kPcCV6wg | RBI Bakeoff | YES | The agent fully captured the order and directed the customer to pull forward without escalation. | 1x Red Beans & Rice |
Le5VZug3pjFFHahipbuxxu | Simulation Run 2026-07-20 23:03 (scratch) | YES | The agent fully captured the order for regular red beans and rice and directed the customer to pull forward without escalation. | 1x Red Beans & Rice |