← RBI Bakeoff: Coval results

Accent - General American

Speak naturally and conversationally like a real drive-thru customer. Stay in character and only order/respond as a customer would. You speak with a standard General American (Midwestern) accent.

Completion rate
78.6%
92/117 judged conversations
Conversations
374
Failed
25
No transcript
229

Completion rate by test case, this persona only

Test case names jump to that scenario's conversations below.

55.6%
5/9
57.1%
4/7
71.4%
5/7
71.4%
5/7
83.3%
5/6
83.3%
5/6
85.7%
6/7
85.7%
6/7
100.0%
6/6
100.0%
6/6
100.0%
6/6
100.0%
7/7

Every conversation, by test case

Failures first within each scenario. Simulation IDs open the transcript in Coval. The judge note is Coval's written reason for the Completion verdict.

Combo offer after signature chicken

5/9 passed (56%)View in Coval →

Order three pieces of spicy signature chicken by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose mashed potatoes and a Coke.

SimulationBatchVerdictJudge noteFinal cart
DoXBp5QsXvE3gt6m9xQrjARBI BakeoffNOThe agent escalated to a human employee for assistance, not sending customer forward without escalation.1x 3 Piece Signature Chicken (Spicy)
HFN3zo9apgbMw9mBELF3NsRBI BakeoffNOAgent escalated the order to a human team member for verification instead of directing the customer forward.1x 3 Piece Signature Chicken (Spicy)
DZABCVo4CWd5LadwqACPHbSimulation Run 2026-08-16 21:10NOThe agent did not direct the customer to pull forward or the next window in the transcript provided.1x 3 Piece Signature Chicken (Spicy)
gxPsR3qibBMyBivqrym3FBSimulation Run 2026-08-16 21:10NOThe transcript contains no agent confirmation or direction to pull forward/next window, only the customer's repeated order.1x 3 Piece Signature Chicken (Spicy)
3C97hp9NZjSHqX3BHgDPiFSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent completing the order or directing the customer to pull forward or the next window.1x 3 Piece Signature Chicken (Spicy)
8qVMsziV66wV7mxwBcHscJSimulation Run 2026-08-16 21:10UNKNOWNThe transcript shows the order being taken but doesn't show the agent directing the customer to pull forward or the next window.1x 3 Piece Signature Chicken (Spicy)
MKJVo8kp3NqEb8paX6hY3tSimulation Run 2026-08-16 21:10UNKNOWNTranscript does not indicate the agent directing the customer to pull forward or the next window, nor if order was completed.1x 3 Piece Signature Chicken (Spicy)
P8CtF9S8j49QhrqzgFTaQ6Simulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward/the next window.1x 3 Piece Signature Chicken (Spicy)
QXUz8pN9T6tnY3ij7XRQH2Simulation Run 2026-08-16 21:10no transcript—
VS83Rb9HMdDxw4HFFtYFosSimulation Run 2026-08-16 21:10UNKNOWNTranscript shows order taking but lacks confirmation or directing customer to pull forward.1x 3 Piece Signature Chicken (Spicy)
Wuxnt24iup6YhFBWF7JEwsSimulation Run 2026-08-16 21:10UNKNOWNTranscript shows order placement but no agent direction to pull forward or next window.1x 3 Piece Signature Chicken (Spicy)
aTWm5ogCvJYggAezqmrJ2LSimulation Run 2026-08-16 21:10no transcript—
BiYrDyLqrgCVc4gc4EmAjVTest new prompt (Aug)UNKNOWNTranscript does not show whether the full order was taken or if the customer was directed to pull forward.empty
DzGfBeHTkBNJbcijEYzDnsTest new prompt (Aug)UNKNOWNThe transcript ends with the customer's order request; no confirmation, direction, or escalation is shown.empty
FWZH8pt2J5kaUovnyWxUA9Test new prompt (Aug)UNKNOWNThe transcript does not show the agent completing the order or directing the customer to pull forward.empty
ZHMh7s7xmJhaoaJsLJSFaXTest new prompt (Aug)UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward or next window.empty
k75GXf29LXs8wPkG4CsvLuTest new prompt (Aug)UNKNOWNThe transcript does not show the agent confirming the full order or directing the customer to pull forward.empty
djobfL9QCZtFhsXyBePLn2RBI Bakeoff 2026-07-23YESThe agent captured the full order with modifications and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
H7ZLS8S6CfRPvGhebZPwThRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation or handoff.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
j493adtVxUufSGkZTTkY85RBI Bakeoff 2026-07-24YESAgent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken (Spicy)
RT4YjqgVY9TTiVVtNpMyGeSimulation Run 2026-07-20 23:03 (scratch)YESThe agent took the full order, confirmed it twice with the customer, and directed to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed
fU3tjWk7BbcdxQkZjbCdbnSimulation Run 2026-08-17 01:07YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Large Combo (Spicy, Mashed

UAT #9

5/9 passed (56%)View in Coval →

One bacon and cheese sandwich combo, large, with fries and strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
HDmSAjKSmR6wZXetPgicT3RBI Bakeoff 2026-07-23NOAgent escalated to a human team member to read back the order, not directing customer to next window.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
FVxknVXBN86xwBFyNHi6a3RBI BakeoffNOAgent escalated to a human team member instead of directing customer forward after capturing order.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
3a2gaMEbNEh9aZAh9FeFPYSimulation Run 2026-08-17 01:07NOThe agent did not complete the order or direct the customer to pull forward or the next window.empty
jSFonNDG82dntAiCXtKgHtTest new prompt (Aug)NOThe agent did not capture the order or direct the customer to pull forward; the conversation ends without completion.empty
9ZjkFwvFnDAUnKxVYrQQ9CSimulation Run 2026-08-16 21:10no transcript—
AxzX3zJf3L8hXDCgfNcV8jSimulation Run 2026-08-16 21:10no transcript—
CNe57PDtd9xFLFUTkuBC6wSimulation Run 2026-08-16 21:10no transcript—
GUNdJjVNpoExVmGtnhH5oSSimulation Run 2026-08-16 21:10no transcript—
HbqgfbSLphXu5eGFdhpXcFSimulation Run 2026-08-16 21:10no transcript—
HyeUyGkknb62CbfJYaCKtpSimulation Run 2026-08-16 21:10no transcript—
JrD284PiuT9iG5gKu9wPZsSimulation Run 2026-08-16 21:10no transcript—
ZCUxU4UayiqieNWPG2WRbQSimulation Run 2026-08-16 21:10no transcript—
iYydJ2iTkzqWA9wPfKMY8vSimulation Run 2026-08-16 21:10no transcript—
me8mX5ihF4zuPxoXYq2BNFSimulation Run 2026-08-16 21:10no transcript—
Aw8ySV5phMZbyNRoRUBd6bTest new prompt (Aug)no transcript—
gSd7BK2BvELrQVE2MKFEfeTest new prompt (Aug)no transcript—
hMgttHT7Xb4eWUTwhEgvnzTest new prompt (Aug)no transcript—
jMmQefpy3q3fVYiR75ZZWfRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
dNpCuEmZ7hg36wxNydAZt6RBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
nXruQVfX7Zyd5G6V43shjqRBI BakeoffYESThe agent captured the full order and directed the customer to pull forward, without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
KBUhkjttv7TJPfcivPfyzKSimulation Run 2026-07-20 23:03 (scratch)YESThe agent captured the full order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo
JuDqdazPPP8HqWsKEtLrDyTest new prompt (Aug)YESThe agent captured the full order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich Large Combo

UAT #61

4/7 passed (57%)View in Coval →

Order one regular bacon and cheese sandwich by itself. Do not ask for a combo or a large. If the agent first offers to make it a regular combo, accept with fries and a Coke, then accept a subsequent l

SimulationBatchVerdictJudge noteFinal cart
kwANnpoEfzEP2zCcqbztNhRBI Bakeoff 2026-07-24NOAgent could not read the order back and implied human assistance might be needed.1x Bacon & Cheese Chicken Sandwich Dinner
XHhkDNFudZsL2nuzwVVUa8RBI BakeoffNOThe agent incorrectly changed the order to a dinner item, not capturing the customer's full original order.1x Bacon & Cheese Chicken Sandwich Dinner
iSWjb4dnf24wRTvQC4WoBmSimulation Run 2026-08-17 01:07NOThe agent confirmed the order but did not direct the customer to pull forward or the next window.1x Classic Bacon & Cheese Chicken Sandwich
F92AFQ7cd2ePLkzJeJrp7CSimulation Run 2026-08-16 21:10no transcript—
SUbtUZVszLm5oNiEWTpE3mSimulation Run 2026-08-16 21:10no transcript—
UUJ3P2DWh9kUiYigAmHpLqSimulation Run 2026-08-16 21:10no transcript—
V78rTqjxqNNs9oD6futw5ZSimulation Run 2026-08-16 21:10no transcript—
W7yToydcsR9CWAy3nc2Qb2Simulation Run 2026-08-16 21:10no transcript—
XtHQkWaE6NJF3BwNUW37a9Simulation Run 2026-08-16 21:10no transcript—
YPmGXVix7NoEFNMvSHcp67Simulation Run 2026-08-16 21:10no transcript—
aYpNSrAvYHbWczr8SMZuygSimulation Run 2026-08-16 21:10no transcript—
gXkSmVExmnafLCbuHJPhQGSimulation Run 2026-08-16 21:10no transcript—
oCJyRzhmXRv4sZVDgVFzfpSimulation Run 2026-08-16 21:10no transcript—
XvYk5sEYTR32EMRADQWUKSTest new prompt (Aug)no transcript—
d8qnWHHMgTU359V4vf6kHTTest new prompt (Aug)no transcript—
gK2xhjDMx9MVg7yC4B3yxDTest new prompt (Aug)no transcript—
hnVeziv7mcWhemZkMtC2RdTest new prompt (Aug)no transcript—
m2zSVe5exJoiCK2AQaCwX7Test new prompt (Aug)no transcript—
ZCN2bFsXeNySDyuxmdc4t8RBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Bacon & Cheese Chicken Sandwich
RS5RMdZUQPAejkFSXHUsuSRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner
Qv73GGC9JT2VLmKRxKm88PRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating.1x Bacon & Cheese Chicken Sandwich Dinner
8MSQ64m4EWQtPWpjtV2utuSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Bacon & Cheese Chicken Sandwich Dinner

Combo offer after sandwich

5/8 passed (62%)View in Coval →

Order one classic chicken sandwich by itself. Do not ask for a combo. If the agent offers to make it a combo, accept and choose Cajun fries and a Coke.

SimulationBatchVerdictJudge noteFinal cart
NT2u8KouYNJpqb7d9PmK37RBI BakeoffNOThe agent said they can't read back the order and implied escalation to a human if incorrect.1x Classic Chicken Sandwich
gvQHmw3XQoFU2ZnkjSEoNCSimulation Run 2026-07-20 23:03 (scratch)NOThe agent escalated to a human team member by saying 'An employee will assist you.'1x Classic Chicken Sandwich
kTr8ija3hAVohdZJ9Czm7LSimulation Run 2026-08-17 01:07NOThe transcript shows only order request and greetings without completing order or directing customer forward.empty
3rPc8DdGST3gerVDnXydTrSimulation Run 2026-08-16 21:10no transcript—
8Zp59sHquzpy4RUN4M3VWeSimulation Run 2026-08-16 21:10no transcript—
ArHmjVHuvdQjCrx4yYPS3zSimulation Run 2026-08-16 21:10no transcript—
HNszVBWes8Y9wrbX8kRT6QSimulation Run 2026-08-16 21:10no transcript—
LFLohxQybzB5g9cm3JLGMtSimulation Run 2026-08-16 21:10no transcript—
ZyC7jNqYNwkLUU5pT97z6ASimulation Run 2026-08-16 21:10no transcript—
dZJfwJLCcomVryGvMswcAkSimulation Run 2026-08-16 21:10no transcript—
fKx6PfYMMtg8eugEuVpxuTSimulation Run 2026-08-16 21:10no transcript—
ff3zwMPyiuEUWVcEpMWUgDSimulation Run 2026-08-16 21:10no transcript—
o7PKm8JbnuCPSP2n7RQGWFSimulation Run 2026-08-16 21:10no transcript—
6DhoaAo2kCwdAjmv335A9uTest new prompt (Aug)no transcript—
8HdzBuSzHGJeEsv32LfGBVTest new prompt (Aug)no transcript—
Qm5ggebn5uasq45GFghp4QTest new prompt (Aug)no transcript—
Wz26369kr9ArvtVaYDbHFiTest new prompt (Aug)no transcript—
8uXurPrCU7Duw9pGggdQ8VRBI Bakeoff 2026-07-23YESAgent fully captured the order and directed the customer to pull forward without escalating or handing off.1x Classic Chicken Sandwich Large Combo (Cajun Fries, L
NY4iBG7GUVaKCQ4g3e8Hi9RBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x Classic Chicken Sandwich
527T48Jn6KW5Kx6kdzkifURBI Bakeoff 2026-07-24YESThe agent captured the full order and directed the customer to pull forward without escalating.1x Classic Chicken Sandwich Large Combo (Cajun Fries, M
a5NUXrv9CTJ4sinXsBcw6dRBI BakeoffYESThe agent took the full order (classic chicken sandwich) and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich
RuaYfcf5c6o87w8kZG5T7qTest new prompt (Aug)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich

Combo offer after tenders

4/6 passed (67%)View in Coval →

Order five classic tenders by themselves. Do not ask for a combo. If the agent offers to make it a combo, accept and choose cole slaw and a Sprite.

SimulationBatchVerdictJudge noteFinal cart
ED9tqbqhXYGcFNGYqBwQkJRBI Bakeoff 2026-07-24 Pass 5NOAgent escalated to a human employee for order verification instead of directing customer forward.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, S
TAa2nXRC7YufCbNWMoRJUmRBI Bakeoff 2026-07-24NOThe agent escalated to a human team member for assistance twice instead of directing the customer forward.1x 5 Piece Chicken Tenders (Blackened Ranch, Classic);
48ZpCzWefa2KDNzJNnGTirSimulation Run 2026-08-16 21:10no transcript—
BHCEXJWYpyeFQQU4PdwxVqSimulation Run 2026-08-16 21:10no transcript—
BXFZzTH8YCjJvHRSv93DCrSimulation Run 2026-08-16 21:10no transcript—
Cs6AtKKTQPadVj8aHuUtJySimulation Run 2026-08-16 21:10no transcript—
K3vir7v3krvAQR7WfdJ8VKSimulation Run 2026-08-16 21:10no transcript—
Ue7ySEHenbBtnB8SExu496Simulation Run 2026-08-16 21:10no transcript—
VVEZYjNpdW7gvzuMTnbePjSimulation Run 2026-08-16 21:10no transcript—
a4KKYDJs5Qozh6RwNV4BmaSimulation Run 2026-08-16 21:10no transcript—
aTrMtDuDCK8bnVpT9XRo8ASimulation Run 2026-08-16 21:10no transcript—
mdCgccfo9zU6MPepdLDy3JSimulation Run 2026-08-16 21:10no transcript—
EzgphYNTUGyscmbmL9tYYtSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not contain the agent's confirmation of the full order or direction to pull forward or the next window.1x 5 Piece Chicken Tenders (Classic)
CFQiWnuPmFNfsBQ6hmZLcyTest new prompt (Aug)no transcript—
Sq2BkQhtj4ypBZgevudfjDTest new prompt (Aug)no transcript—
aYvo6iTTt7fAXPYuANw8MyTest new prompt (Aug)no transcript—
c7JzanZ7BWCj7wXE5aG3kjTest new prompt (Aug)no transcript—
eaeaZ2CprSMYta8NGHgpHeTest new prompt (Aug)no transcript—
Ns6KvDzEAhAih7zVw6M7ArRBI Bakeoff 2026-07-23YESAgent took full order, confirmed it, and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Classic, Blackened Ranch, B
7bDo7bm7M4WQESB3DoAqaXRBI BakeoffYESThe agent took the full order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Dinner (Classic, Blackened R
jWyKZD5nqUbwzyFWtkYiSARBI BakeoffYESThe agent took the full order and told the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Blackened Ranch, Classic);
25eb8RQhcfsNtScmaTodv4Simulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders (Blackened Ranch, Classic);

UAT #1

5/7 passed (71%)View in Coval →

One Ghost Pepper Sandwich, no combo.

SimulationBatchVerdictJudge noteFinal cart
CpkZKkPQeYpTN3GSUKoZQKRBI Bakeoff 2026-07-24NOThe agent escalated to a human employee multiple times to assist with order verification.1x Spicy Chicken Sandwich
5Yv8CvVdWRV2s5BvkT5mB4RBI BakeoffNOThe agent said 'An employee will assist you,' indicating escalation to a human team member before directing to the window.1x Spicy Chicken Sandwich
DA26kFdPoTm7gEGLG8ebBpSimulation Run 2026-08-16 21:10no transcript—
FmWCVpYnT8ubjW32aNpgR6Simulation Run 2026-08-16 21:10no transcript—
Hvy4wC3tAbDJxGvj2GT52bSimulation Run 2026-08-16 21:10no transcript—
PS4XeR7fmvFssfJ3Hnb9o7Simulation Run 2026-08-16 21:10no transcript—
XsC8VMorrBffdwnbyCWuUnSimulation Run 2026-08-16 21:10no transcript—
YFyD72PHhELiATwDReE4xuSimulation Run 2026-08-16 21:10no transcript—
arxGip8Kp3NeiRf5mV7jgdSimulation Run 2026-08-16 21:10no transcript—
cULMpxaDWoeQ6Pb3hwt3BSSimulation Run 2026-08-16 21:10no transcript—
mXBevGpXrfSGDWwb2iy7c7Simulation Run 2026-08-16 21:10no transcript—
oRS3QR9aw6iRtNbBkSiKx2Simulation Run 2026-08-16 21:10no transcript—
2fRZRgiy2sTTbupR5imJBqTest new prompt (Aug)no transcript—
AdFFwPJELq2GALU25Wa8vMTest new prompt (Aug)no transcript—
PuJ4MxVXMDBmcJTe85AaTPTest new prompt (Aug)no transcript—
Rb6sVH4J6gztZt8JdnVHPNTest new prompt (Aug)no transcript—
gaZmpZisMFKmGUUizxi3aQTest new prompt (Aug)no transcript—
nZeExdNrqLHJCinNupTAjdRBI Bakeoff 2026-07-23YESThe agent confirmed the full order then directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
QQkkyeuPMjNT7wioApsmgYRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order (spicy chicken sandwich only) and instructed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
6ni7mWmLskAejqkGnBDz4URBI BakeoffYESThe agent took the full order (spicy chicken sandwich) and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
Vi2pgSX43VfguhfNz7KDNqSimulation Run 2026-07-20 23:03 (scratch)YESThe agent confirmed the full order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich
fTpApLyXxSixnWXUnw5WbDSimulation Run 2026-08-17 01:07YESAgent captured full order and directed customer to pull forward without escalation.1x Spicy Chicken Sandwich

UAT #11

5/7 passed (71%)View in Coval →

I'll do the chicken sandwich by itself and a side of fries.

SimulationBatchVerdictJudge noteFinal cart
Q98gcqqkbqGpDCHTwJYeEvRBI Bakeoff 2026-07-23NOThe agent did not read back the order and escalated to a human team member for assistance.1x Classic Chicken Sandwich; 1x Cajun Fries
bepHxfU2yP4y7ex9JMHFwdSimulation Run 2026-08-17 01:07NOAgent confirmed full order but escalated to a human team member instead of sending customer forward.1x Classic Chicken Sandwich; 1x Cajun Fries
49AgFhbhZFayr35s9eV94uSimulation Run 2026-08-16 21:10no transcript—
54txcjY8DVd3PtgoAvXyLtSimulation Run 2026-08-16 21:10no transcript—
93tLXkhC3evMjsZGykryDMSimulation Run 2026-08-16 21:10no transcript—
AE4aiSvBBCuv6uTtgKf8VKSimulation Run 2026-08-16 21:10no transcript—
CVFmjgJdpUFPRmVWKq5VCiSimulation Run 2026-08-16 21:10no transcript—
DJFzMsDvXTpvKX3vCZcN3RSimulation Run 2026-08-16 21:10no transcript—
Fyg9icBe8ijNBY4fbt8z5MSimulation Run 2026-08-16 21:10no transcript—
TQyjwuKJehtYebAKTsbN76Simulation Run 2026-08-16 21:10no transcript—
Wqb9tJgcmrLayFhbF5qzQRSimulation Run 2026-08-16 21:10no transcript—
YQdojmkrA76dmoeUTc8LqoSimulation Run 2026-08-16 21:10no transcript—
4dTWtHQ7hgGVRcrDTRwJ2JTest new prompt (Aug)no transcript—
7k9wth8zquhnidNDqFqTRgTest new prompt (Aug)no transcript—
9Smq7o3V4TxMdVkEBWaup7Test new prompt (Aug)no transcript—
FCAeHpKE4njfYtqi8YEqKfTest new prompt (Aug)no transcript—
gg6uk3mtKRCEnLvVWbDcmvTest new prompt (Aug)no transcript—
AFPg4PPWs5EA59b3vXgX3ERBI Bakeoff 2026-07-24 Pass 5YESAgent captured full order and instructed customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
WzBCy7HLefdHCBE2Wk578tRBI Bakeoff 2026-07-24YESAgent took full order, confirmed order accuracy, and directed customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
XoWkpNoUNe7z678LRm3L2sRBI BakeoffYESThe agent took the full order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
JUfTWKqjeUwDkHQBasMHaURBI BakeoffYESAgent captured full order of chicken sandwich and fries, then directed customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries
L7ihSb9beCxndF7ou3faJrSimulation Run 2026-07-20 23:03 (scratch)YESThe agent captured the full order and instructed the customer to pull forward without escalation.1x Classic Chicken Sandwich; 1x Cajun Fries

UAT #36

5/6 passed (83%)View in Coval →

I'll take the 3-piece chicken combo, spicy, add a pie - make it the strawberry - and a premium strawberry lemonade.

SimulationBatchVerdictJudge noteFinal cart
6ayoJPdJdWkUi6kxwk78GyRBI Bakeoff 2026-07-24NOAgent did not read back order and referred customer to an employee, indicating escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
5NszwkXDNVch3o9rRJhPBsSimulation Run 2026-08-16 21:10no transcript—
CHVcupRG3bLkRtfurWGrL9Simulation Run 2026-08-16 21:10no transcript—
DDR2tGZaPE567SZzGxwmgJSimulation Run 2026-08-16 21:10no transcript—
LyvbFaPSC8xf7MAHodhAyvSimulation Run 2026-08-16 21:10no transcript—
Tp5zRn23rx8sGYECfcgLB7Simulation Run 2026-08-16 21:10no transcript—
arYDUZnb8SaZdZqvDxHh5mSimulation Run 2026-08-16 21:10no transcript—
gC9SuUwoTpp4SmjNXjt3jJSimulation Run 2026-08-16 21:10no transcript—
mNZub4sg9phdAguFctQxxpSimulation Run 2026-08-16 21:10no transcript—
mRSqbx5smyZYpEifiWNvqWSimulation Run 2026-08-16 21:10no transcript—
o4s77uEFTvdGBjFNuTgZiHSimulation Run 2026-08-16 21:10no transcript—
mNnELgYevhUozBLeBDRyJ7Simulation Run 2026-08-17 01:07UNKNOWNTranscript lacks agent's response and direction, so order capture and next steps are unclear.empty
2iX6KKEeiWCaSpdxeJyqFaTest new prompt (Aug)UNKNOWNTranscript lacks confirmation of full order capture and directing the customer to pull forward or next window.empty
L5CVTFBaEY9AJDiCVDRyrNTest new prompt (Aug)no transcript—
NX47eW4sLNqQ7w3VcP9UGdTest new prompt (Aug)no transcript—
NswVgfa8fV4FZbqPCouz9aTest new prompt (Aug)no transcript—
SPzk4EdkJgGtBqWAY9XZHRTest new prompt (Aug)no transcript—
V6wFtU7AXHafWCjg5oFuH6RBI Bakeoff 2026-07-23YESThe agent fully captured the order and instructed the customer to pull forward without any escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz
MUmx9hcNjJgn9MS9iRPuCLRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Froz
Vn68sAaGGs6u4b6emw4aXLRBI BakeoffYESAgent captured full order, confirmed with customer, and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
JpQSfUSJLC8N6MVnyW94xmRBI BakeoffYESAgent captured the full order and instructed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil
APAh7gwUxhkfMnjAXgCFbtSimulation Run 2026-07-20 23:03 (scratch)YESAgent fully captured order, confirmed accuracy, and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Chil

UAT #64

5/6 passed (83%)View in Coval →

Can I have a Cajun Rice please?

SimulationBatchVerdictJudge noteFinal cart
VvaQ2397RQqBf7xZZD4pnCRBI BakeoffNOAgent instructed customer to pull forward but mentioned an employee will assist, implying handoff to human.1x Red Beans & Rice
3mVXSpXZH6nsGEVCo98FRKSimulation Run 2026-08-16 21:10no transcript—
5bhVdpx2kVjGfRt5bKR2WgSimulation Run 2026-08-16 21:10no transcript—
7AVrD2xxgAndvfirb2H6g3Simulation Run 2026-08-16 21:10no transcript—
HGRYrrFfYwNYn6fNqoHqHjSimulation Run 2026-08-16 21:10no transcript—
KGcVbXTqyqoXDSBiz5SmAXSimulation Run 2026-08-16 21:10no transcript—
KycvbUgW4T3koziEu5jgcDSimulation Run 2026-08-16 21:10no transcript—
QxkJwFqPC9dL8bE3qNDpHrSimulation Run 2026-08-16 21:10no transcript—
cT9RJ894D4CYMcPt8sMcEQSimulation Run 2026-08-16 21:10no transcript—
cnua9BHAWF2zT3TAUkRVEzSimulation Run 2026-08-16 21:10no transcript—
eMnYfpdQ3GUpZJwMYiNSQ2Simulation Run 2026-08-16 21:10no transcript—
oHDAyCc3JKQi4ZyRvfjmEUSimulation Run 2026-08-17 01:07UNKNOWNTranscript only shows a single item request, no completion, or direction to pull forward.empty
6e2Eyx7Vw5mNPnFTwz236aTest new prompt (Aug)no transcript—
87Ut6rNiEDcNQB68Nq3waNTest new prompt (Aug)no transcript—
TQsUHBAYMAmGCnKEMNJfHuTest new prompt (Aug)no transcript—
dXWzAJ3gpVxtF7xHRgKWy7Test new prompt (Aug)no transcript—
ng24Jr3QyUEQLgYZYK2h5STest new prompt (Aug)no transcript—
S8kkZJ9N2qRBgtQaj4mBrjRBI Bakeoff 2026-07-23YESAgent captured full order of red beans and rice and directed customer to pull forward without escalation.1x Red Beans & Rice
g8odDoHmcdvDfK3Rx6ufDqRBI Bakeoff 2026-07-24 Pass 5YESAgent captured the full order and directed the customer to pull forward without escalation.1x Red Beans & Rice
TiLhNa7WMjgTbtJWYEXqgGRBI Bakeoff 2026-07-24YESAgent took full order (red beans and rice regular) and directed customer to pull forward without escalation.1x Red Beans & Rice
krt6nEVVA4Rb3jz9Cag3yFRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Red Beans & Rice
KTvesJvriTWJo3byJAjtRPSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalating to a human.1x Red Beans & Rice

Mid-order quantity change

6/7 passed (86%)View in Coval →

Start by ordering the 3-piece signature chicken combo, spicy, with mashed potatoes and a Coke. Before the order is finalized, change it to the 4-piece combo.

SimulationBatchVerdictJudge noteFinal cart
JLexbjZxHm9qgaGnJy994QSimulation Run 2026-07-20 23:03 (scratch)NOAgent repeatedly said 'An employee will assist you,' indicating escalation to a human.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
7mLtJDj6pUnu2LYsi9F6XKSimulation Run 2026-08-16 21:10no transcript—
88VVK5sokq7ctRbyBgRuJcSimulation Run 2026-08-16 21:10no transcript—
G5BJrxJUntZRW8hN7EhaDLSimulation Run 2026-08-16 21:10no transcript—
KMM9pSvfTyZNL4nm2ntaocSimulation Run 2026-08-16 21:10no transcript—
Ms92yU9Cc7Pa8rZYvEN9cNSimulation Run 2026-08-16 21:10no transcript—
NUHnHpurqx8ZpdWAn8yPhqSimulation Run 2026-08-16 21:10no transcript—
PGMY6gzCoaFwYMPmQGtBAVSimulation Run 2026-08-16 21:10no transcript—
Qe4jqnyh52moou9U9oWidSSimulation Run 2026-08-16 21:10no transcript—
USXyBkNHWBd5ZAvFhEN9FgSimulation Run 2026-08-16 21:10no transcript—
VCxDhfroRvteEWZjrb3UEmSimulation Run 2026-08-16 21:10no transcript—
QP63ihfqUCAN5Ly2EeWqugTest new prompt (Aug)no transcript—
U6H9dxGCShSdjXDk5VENDVTest new prompt (Aug)no transcript—
WNZn9YE2xN2G7NgeaoLikPTest new prompt (Aug)no transcript—
hVBMkv8xDUPUK2uzhmrfhYTest new prompt (Aug)no transcript—
jiFaAzcyXh9f4yUQAyF97cTest new prompt (Aug)no transcript—
KxKAj6ywas4VY8f5ctjwThRBI Bakeoff 2026-07-23YESThe agent fully captured the customer's order, confirmed it, and directed them to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
Tnt6J3KvRntASsQ3eWVqFwRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully took the order and told the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
Ew6htRnxofg3mMFAyzBXRvRBI Bakeoff 2026-07-24YESThe agent confirmed the full order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
LNqMBPHpgu3oCBQRUConbrRBI BakeoffYESAgent took full order, confirmed it, and directed customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
egnV4H7F6XzkP4MfjiocoPRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash
cvWUndyqjt3hJCzPm6PMWoSimulation Run 2026-08-17 01:07YESThe agent took the full order, confirmed it, and instructed the customer to pull forward with no escalation.1x 4 Piece Signature Chicken Regular Combo (Spicy, Mash

UAT #2

6/7 passed (86%)View in Coval →

Give me the chicken wrap bundle with a mango lemonade.

SimulationBatchVerdictJudge noteFinal cart
CYjcTbanorT2n9f3MYRhAPSimulation Run 2026-08-16 21:10NOThe agent did not confirm the full order or direct the customer to pull forward; conversation is incomplete.empty
9Vf94VDqUNdszHjsKw8pMqSimulation Run 2026-08-16 21:10no transcript—
BBGd2vXrA5RXm2JTuguMKCSimulation Run 2026-08-16 21:10no transcript—
BnSvK7T85yz4ucmwcxRquBSimulation Run 2026-08-16 21:10no transcript—
G2w7TWsRSLcSTRZaBtkncPSimulation Run 2026-08-16 21:10no transcript—
V5aY5LLuC88yDpNEgqvBFsSimulation Run 2026-08-16 21:10no transcript—
a4pNfbnphZjyPKu9iUpEFASimulation Run 2026-08-16 21:10no transcript—
fhDennZSnZiGwUXYGggmmwSimulation Run 2026-08-16 21:10no transcript—
kpiBgqNuEnXLv63FaWjVDiSimulation Run 2026-08-16 21:10no transcript—
nwPmftwfkpvookqoMLSHyKSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show the agent capturing the full order or directing the customer to pull forward.empty
nm4ef2aNmgVmiCFwfNztiASimulation Run 2026-08-17 01:07UNKNOWNTranscript does not show the agent taking the full order or directing the customer forward.empty
MP98n85rHadLY9AR9ympTxTest new prompt (Aug)no transcript—
PhEdeWsgaE75aguanfBaQqTest new prompt (Aug)no transcript—
Y6MsfWLpQtoRN4uNPo8u9vTest new prompt (Aug)no transcript—
YSVndB7a4ouHtsBFarSXpLTest new prompt (Aug)no transcript—
mrAQGd662sP2MaHmkshhF2Test new prompt (Aug)no transcript—
2cYAJhyeGQE5ZuEvh9PWqERBI Bakeoff 2026-07-23YESThe agent took the full order, confirmed it, and directed the customer to pull forward without escalation.1x Classic Wrap Regular Combo
8NvLa6WksFracgJ3ny5DJfRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order and directed the customer to pull forward without escalating or handing off.1x Wraps Bundle (Chilled Mango Cane Sweeeet Lemonade, C
j8VKuEguLSYUmVLcfcJfVoRBI Bakeoff 2026-07-24YESThe agent fully captured the order, confirmed it, and directed the customer to pull forward without escalation.1x Wraps Bundle (Classic Wrap, Chilled Mango Cane Sweee
JApxHQnTEbjCvFqek9tNNHRBI BakeoffYESThe agent captured the full order and directed the customer to pull forward without escalation.1x Wraps Bundle (Frozen Mango Cane Sweeeet Lemonade)
NsStSozY3HozRf5rxrM72iRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Blackened Ranch Sauce; 1x Chilled Mango Cane Sweeeet
EPE5msR93E7MhcKzcoTTdCSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Wraps Bundle (Classic Wrap, Frozen Mango Cane Sweeee

UAT #42

6/7 passed (86%)View in Coval →

Can I get the Ghost Pepper Sandwich combo? Actually, change that to the regular chicken sandwich. And make it spicy.

SimulationBatchVerdictJudge noteFinal cart
TCXD4TRozAiahoy6hyx2EKTest new prompt (Aug)NOThe agent did not confirm the full order or direct the customer to pull forward; order completion is unclear.empty
5xrGTczqoaepzKT4MBFgJcSimulation Run 2026-08-16 21:10no transcript—
DqcPZrhUTAK4B8FongtNBpSimulation Run 2026-08-16 21:10no transcript—
FnW8JDMyzyCvXXPapTJND2Simulation Run 2026-08-16 21:10no transcript—
TCMgGTqw5vqpkrqwgnUPhJSimulation Run 2026-08-16 21:10UNKNOWNThe transcript cuts off without the agent confirming the full order or directing the customer to pull forward or the next window.empty
XTk3qEptvfPVnTPeRM4JRTSimulation Run 2026-08-16 21:10no transcript—
XkBr9UYwXkdfRtySAqk7TSSimulation Run 2026-08-16 21:10no transcript—
Z2AP9FumVbtRUtcQWs5MXkSimulation Run 2026-08-16 21:10no transcript—
cgNzU8HnSceWadYzzB8sKPSimulation Run 2026-08-16 21:10no transcript—
mkP5JS2jk3KbJWCNZJ2gAuSimulation Run 2026-08-16 21:10no transcript—
msx3az5A7xfM48chRL7ePJSimulation Run 2026-08-16 21:10no transcript—
g8Mg22baPUEJaF3mG43HHqSimulation Run 2026-08-17 01:07UNKNOWNThe transcript lacks explicit confirmation of completing the order and directing the customer to the next window without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, C
5i3muKjoWY6w7uC4X7ZKruTest new prompt (Aug)UNKNOWNThe transcript ends before the agent confirms the full order or directs the customer to pull forward or the next window.empty
Bb5YHEXsCMn4BqKMFsgr2vTest new prompt (Aug)no transcript—
KNWzipX3TEmPHyZXsAhc7FTest new prompt (Aug)no transcript—
TWQqYgtBPkUpNa75VYYHTbTest new prompt (Aug)no transcript—
LWWyszi7aKFyRjSRDtNBVsRBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
XfEDrbD8BpPcVGTWCnSdCXRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured the order with detailed items and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
GSxaS2emSBvGdy8qa6aCbzRBI Bakeoff 2026-07-24YESThe agent took the full order and told the customer to pull forward without escalating.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
D8SwV4ib8s8zCDiUrJsr7jRBI BakeoffYESAgent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S
TSwmtw7Us9wosqdXfMSNddRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, F
J7t9KEsPxUHdmJZxCg2G8MSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Cajun Fries, S

Alternative side offering

6/6 passed (100%)View in Coval →

I'd like the 3-piece signature chicken combo, spicy. I don't want fries. What other sides do you have?

SimulationBatchVerdictJudge noteFinal cart
49LfPrruDUg5EsxXMJVCp4Simulation Run 2026-08-16 21:10no transcript—
6T5EMor62V8YmvwiMhddhmSimulation Run 2026-08-16 21:10no transcript—
92YPWMKx3uvUkotdfSbrmoSimulation Run 2026-08-16 21:10no transcript—
LhjcFyqCNrsxNdDAHKjsuvSimulation Run 2026-08-16 21:10no transcript—
P4ueMvD3vZNdxhuby3htnQSimulation Run 2026-08-16 21:10UNKNOWNThe transcript is incomplete and does not show if the order was fully taken or if the customer was directed forward without escalation.empty
SL3YsTEENs8LwntC7uanzJSimulation Run 2026-08-16 21:10no transcript—
Vx7UwcXVc8rzkrYrtaDT4tSimulation Run 2026-08-16 21:10no transcript—
bL2uN4iTxWgKVEi96UgfKqSimulation Run 2026-08-16 21:10no transcript—
kcEbf2d2nGZWRsLMGMMoizSimulation Run 2026-08-16 21:10no transcript—
mFjYijbRUDQkoQiJLxcVyRSimulation Run 2026-08-16 21:10no transcript—
9yvP2PN69ATJiniFU83E5cSimulation Run 2026-08-17 01:07UNKNOWNTranscript does not show full order capture or customer being directed forward without escalation.empty
2ykdJw4ZYQT6cfSTP9RHhMTest new prompt (Aug)no transcript—
BfepHHzvx9AVaer3Xu6BQPTest new prompt (Aug)no transcript—
PhKxeuU67ZgiygwoGsbKWzTest new prompt (Aug)no transcript—
ikorqk83To7WpFkwss2QD2Test new prompt (Aug)no transcript—
mdkCRwxzuMH2uhTXDjfvrhTest new prompt (Aug)UNKNOWNThe transcript does not show the full order being taken or any direction to pull forward or next window.empty
ipSo2f4vu7czgbThJe7gHcRBI Bakeoff 2026-07-23YESThe agent took the full order details, confirmed them, and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Home
gt2dUHcsqMkteUvbaqfPUxRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Home
Q4Q3C5PRzPtvLcw8scVHHERBI Bakeoff 2026-07-24YESAgent fully captured order and directed customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
8w4TBztRPg5tqf9WfAfgnnRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Red
j8aHYsveUxjQP3menTmBEeRBI BakeoffYESThe agent took the full order, confirmed it with the customer, and directed them to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash
j7cEABt89u6GzfD9cfq69uSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and told the customer to pull forward without escalation.1x 3 Piece Signature Chicken Regular Combo (Spicy, Mash

UAT #10

6/6 passed (100%)View in Coval →

Can I get the ghost pepper sandwich combo, swap the fries for red beans & rice, and a Dr Pepper?

SimulationBatchVerdictJudge noteFinal cart
7Awm5CYWZyXXAShFb5WpXLSimulation Run 2026-08-16 21:10no transcript—
G82qWsEuF56zzGeQnYQFHJSimulation Run 2026-08-16 21:10no transcript—
U9cufcbHPdJM6chD49wvbASimulation Run 2026-08-16 21:10no transcript—
UN5AtCU9ShCDKuSGhANqtVSimulation Run 2026-08-16 21:10no transcript—
X8o6pLev8KwQn9ZSqpPkTNSimulation Run 2026-08-16 21:10no transcript—
cwStomkMtR9rggLTRVSrgASimulation Run 2026-08-16 21:10no transcript—
dpVpoEHsGcPZAB8KE9QfBASimulation Run 2026-08-16 21:10no transcript—
dyTsKmMJaGE23aHELjLtKcSimulation Run 2026-08-16 21:10no transcript—
fQhWeY2rAFLkAEfbSmkdbESimulation Run 2026-08-16 21:10no transcript—
idckCmhwM3oom7bFdnjHNuSimulation Run 2026-08-16 21:10no transcript—
Tv9NHQtfFEKvkTCQHmaL6eSimulation Run 2026-08-17 01:07UNKNOWNTranscript does not show the agent's response or order completion steps.empty
2Wo7U5NpBVCrtswgZJ8pqqTest new prompt (Aug)no transcript—
EeDJB5aDBgZFEvay2tyTJ8Test new prompt (Aug)no transcript—
Y9sGh5eKfFLMB79gwY2hUETest new prompt (Aug)no transcript—
hGtSJTbvnfD4xWaMq8A9A5Test new prompt (Aug)no transcript—
jwYnU34v2rDQGdifwzXRDPTest new prompt (Aug)no transcript—
Hz2jCgeCVZZm3cFruJS3GsRBI Bakeoff 2026-07-23YESThe agent fully captured the order and instructed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
AjVMUFH2HNuH39NERQGtxURBI Bakeoff 2026-07-24 Pass 5YESThe agent took the full order and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
NNCBn4kfN7i7FRo55uXwV3RBI Bakeoff 2026-07-24YESAgent confirmed the full order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich Regular Combo (Red Beans an
DAs4btzGmYoEaM466kCcoYRBI BakeoffYESAgent took full order, confirmed it with customer, and directed to pull forward without escalation.1x Classic Chicken Sandwich Regular Combo (Red Beans an
7Ffci9hf27qgGvwiGmz7VQRBI BakeoffYESThe agent fully captured the order, confirmed details, and directed the customer to pull forward without escalation.1x Spicy Chicken Sandwich Regular Combo (Red Beans and
HnwTGAbx74YVHyNkoqHebbSimulation Run 2026-07-20 23:03 (scratch)YESThe agent captured the full order and directed the customer to pull forward without escalation.1x Classic Chicken Sandwich Regular Combo (Red Beans an

UAT #29

6/6 passed (100%)View in Coval →

I'll do the 12-piece family meal with all dark meat, spicy, Cajun fries and cole slaw, and two Sprites.

SimulationBatchVerdictJudge noteFinal cart
8r7yUGk3McXQ79Ha4EkrdeSimulation Run 2026-08-16 21:10no transcript—
9kAbiWFasEayKLSjgU4Q9iSimulation Run 2026-08-16 21:10no transcript—
DjDoJ3jCDWDrjJmGp7GKsVSimulation Run 2026-08-16 21:10UNKNOWNThe transcript ends before the agent confirms or directs the customer, so the order status is unclear.empty
HYZwNyPMsfGjQhKhwXp5fQSimulation Run 2026-08-16 21:10no transcript—
HjqueaMC6JZfKjxv5sLuP4Simulation Run 2026-08-16 21:10no transcript—
LTnhRFqtggcdi72tPLRDMySimulation Run 2026-08-16 21:10no transcript—
NrFrgq7oXRvmNJ3nUyuwgvSimulation Run 2026-08-16 21:10no transcript—
bo4TbKXggfsb36kgvSAMNCSimulation Run 2026-08-16 21:10no transcript—
cvyLNMSgKvkjWxFNAdFXYTSimulation Run 2026-08-16 21:10no transcript—
dfsDJvzgt47o3p8hUp4VFnSimulation Run 2026-08-16 21:10UNKNOWNThe transcript does not show if the agent completed the order or directed the customer to pull forward, nor any escalation.empty
9vuDM2DHxQeoFa2cscUWqkSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent's response or direction, so order completion and direction are unclear.empty
ARmBuaKm7WRquiQuM4mambTest new prompt (Aug)no transcript—
L6hVCPxCkFVvxokjn6qY68Test new prompt (Aug)no transcript—
Wc3rASxbNgWcZVrh77oVHaTest new prompt (Aug)no transcript—
XSdykmQCsC4wVhtYDRpDqJTest new prompt (Aug)no transcript—
i2ZNng5Aq8RV6Qxe9YgEBBTest new prompt (Aug)no transcript—
YSNxN5jfFzchRDMYKXjVabRBI Bakeoff 2026-07-23YESAgent fully captured order, confirmed with customer, and directed them to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
SEEQCNNKgtuBeKhQ9oVBvFRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalating.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
gS8ojanG5pL6ddUD2JaDnpRBI Bakeoff 2026-07-24YESThe agent confirmed the full order and directed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
MG8eDzSvoLtigGYPGfCRD2RBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
cmBgv5i6SpEDgBbm6rV5bGRBI BakeoffYESAgent fully captured order and clearly directed customer to pull forward without escalation.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S
48eWt9nZ4EdvyGPZede6qHSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 12 Piece Signature Chicken Family Meal (Dark Meat, S

UAT #69

6/6 passed (100%)View in Coval →

Do you have nuggets?

SimulationBatchVerdictJudge noteFinal cart
8HSZfeV9i9G9nRmZidiAYLSimulation Run 2026-08-16 21:10no transcript—
AuwxKtYF3rFypSc6fgFC5TSimulation Run 2026-08-16 21:10no transcript—
EjaEWRXX9gYMuHbD47jYumSimulation Run 2026-08-16 21:10no transcript—
NQktHLPGpP5Zqg5ULEvW2qSimulation Run 2026-08-16 21:10no transcript—
WyNgD94ig8kBbLDzucuHyDSimulation Run 2026-08-16 21:10no transcript—
dirm7ppdBqfJhtGd68YFtESimulation Run 2026-08-16 21:10no transcript—
edGx7dVax22UbkBo4vwn6KSimulation Run 2026-08-16 21:10no transcript—
fcZ36FoUt5fUwRw9vn4NcSSimulation Run 2026-08-16 21:10no transcript—
jfzjZDmyPt252MWztU3bDhSimulation Run 2026-08-16 21:10no transcript—
kzR5VewsyzwJsSetC55JimSimulation Run 2026-08-16 21:10no transcript—
7xVjCNu2P9BUiygwmHseAPSimulation Run 2026-08-17 01:07UNKNOWNThe transcript does not show the agent taking an order or directing the customer forward.empty
DREvqMKD8kin3nSFmq7q7bTest new prompt (Aug)no transcript—
N9NnWHYpoCtjwy5VUUxA8tTest new prompt (Aug)no transcript—
TA9BMmxyT3jCPmeC4aEW5dTest new prompt (Aug)no transcript—
WjhuGReZjXeZbF9ywRLV6BTest new prompt (Aug)no transcript—
dBe43txbvcvU8QBiuAH2C6Test new prompt (Aug)no transcript—
QaunAaktJKp2v5sh9CrLpgRBI Bakeoff 2026-07-23YESThe agent fully captured the order details and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Large Combo (Classic, Wild H
MvGLBkJwid4vnwsCSJRPKQRBI Bakeoff 2026-07-24 Pass 5YESAgent fully captured order and directed customer to pull forward without escalation.1x 5 Piece Chicken Tenders Dinner (Classic, Buttermilk
npeQc57PM3ukpnE9c4j52rRBI Bakeoff 2026-07-24YESThe agent took the full order, confirmed accuracy, and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Dinner (Cajun Fries, Classic
5T6WMEqRUB7Uk5vVXGHPZGRBI BakeoffYESThe agent took the full order including tenders, sauces, fries, drink with flavor, confirmed it, and instructed to pull forward without escalation.1x 3 Piece Chicken Tenders (Classic, Blackened Ranch);
8VfYN52xmfiBdqBikUisCERBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating or handing off to a human.1x 3 Piece Chicken Tenders Large Combo (Cajun Fries, Ho
cU3mJF4NGPt7pmudMpE6bnSimulation Run 2026-07-20 23:03 (scratch)YESAgent took full order, confirmed it, then directed customer to pull forward without escalating.1x 5 Piece Chicken Tenders Large Combo (Cajun Fries, La

UAT #8

7/7 passed (100%)View in Coval →

I'd like the 5-piece tenders combo, blackened and spicy, with cole slaw and a Coke.

SimulationBatchVerdictJudge noteFinal cart
8mQEkwkhfErtS6pgXDXTXNSimulation Run 2026-08-16 21:10no transcript—
DWXtX6SdDoCnbXq7DKWk26Simulation Run 2026-08-16 21:10no transcript—
GYRUMhx3L5tfb8MT7AaSdYSimulation Run 2026-08-16 21:10no transcript—
JebgHNgc6toH6FyBzZ8wJGSimulation Run 2026-08-16 21:10no transcript—
MHbkqhvKhLNEggDSz8jjLtSimulation Run 2026-08-16 21:10no transcript—
QBDFNwUiGEEZgDEVniEJsPSimulation Run 2026-08-16 21:10no transcript—
QUagHvxxJvEUBTJWRBTA3uSimulation Run 2026-08-16 21:10no transcript—
fYfGJTRW5PTfq9uaMz86rWSimulation Run 2026-08-16 21:10no transcript—
iVt6fKuDp8kV7ipnft652mSimulation Run 2026-08-16 21:10no transcript—
kmjPjuxk29b5VsDZc8i5U3Simulation Run 2026-08-16 21:10no transcript—
Ds3CNoto7Mg64KtMegrcfuTest new prompt (Aug)no transcript—
GwTfLg569NFmBZKteDjRZRTest new prompt (Aug)no transcript—
LdVteuXRxQ5C3raYQiwVVjTest new prompt (Aug)no transcript—
k8yFmarrBKaJVcpdtP8LjQTest new prompt (Aug)no transcript—
maNQrow4JHJbfyDywNHWnpTest new prompt (Aug)no transcript—
3bvTsWRsp8mdfSxWANBvM3RBI Bakeoff 2026-07-23YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
gUs9p86kHQmw3bdrQMdEkQRBI Bakeoff 2026-07-24 Pass 5YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
6eK56WfRLRmgNw6RHA2fUuRBI Bakeoff 2026-07-24YESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
KcoHR6oo2B2MjCZe6Bw2GPRBI BakeoffYESAgent captured the full order details and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
7xkkyxWMrj2aGWnMKiwevZRBI BakeoffYESThe agent fully captured the order and directed the customer to pull forward without escalating.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
bmcb66CfDapyX8u7VNjDrdSimulation Run 2026-07-20 23:03 (scratch)YESThe agent fully captured the order and directed the customer to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Blackened, Co
RqSGLJHETx3yVfnobogCgXSimulation Run 2026-08-17 01:07YESThe agent fully captured the order, confirmed it with the customer, and directed them to pull forward without escalation.1x 5 Piece Chicken Tenders Regular Combo (Coleslaw, Coc